I met Adam almost 20 years ago, when he was starting out in real estate and following in his…read morefather's footsteps. He helped me a great deal with my part-time business of selling and buying homes after the real estate collapse of 2007. During that time, he was my reliable and honest real estate agent for about 15 homes. Throughout the buying process, we often discussed how much I should offer, and he was almost always the one pushing for a significantly lower price, even when that increased the chances that the transaction might fail and his commission would be reduced. He sold my house when I moved out of Atlanta in 2016, and he is my go-to real estate agent, with the statistics and experience to sell my rental house in Georgia.

It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

I am using Avalon to rent a home I own in Acworth.Carlos Vargas was very professional and was…read morealways prompt answering my questions and concerns.He is doing a great job and they should give him a Raise!!!

So far, I have worked with Mark he is everything I needed! He made managing my rental property easy…read moreand stress-free, and his knowledge of the local rental market is clear. This was my first experience with the team and I highly recommend him for anyone needing rental help. I am sure the rest of the team is wonderful too if they are anything like Mark was! Thanks again man!

The worst. If you can avoid renting a house or property through this company I strongly advise it…read more Kathy Pecora (the woman who owns the company) hides behind her business and has everyone else do her dirty work. But everyone else is non- responsive, doesn't answer the phones, doesn't care about you and doesn't care about the well being of the renters. It's extremely unorganized, unprofessional and a joke of a business. Our experience with them was absolutely horrible and if I told every little thing they did this would be a novel. Do not work with them. THE WORST.

Incredibly short and rude to someone looking to rent one of their properties. When I asked a…read morequestion I was told "go to website". When I commented on their pet rent (which is the highest I've ever seen for any property) they said "yes. Sorry." Very very terrible experience- I'll gladly go elsewhere.

My husband, daughter and I viewed a property on 2002 Smith Dr in Kennesaw and wow! We had a…read morehorrible experience. The driveway needs to be replaced before renting. The smell was absolutely horrid, my toddler cried and wanted to leave because of the stench and my husband couldn't even finish the tour! I cannot believe you all are allowing showings of the property with such a pungent odor and the driveway being the way that it is. After speaking with Tammy she informed us the driveway will not be repaired "...it's not in the budget..." for them to fix and the smell will not be eliminated until the property "...does not rent..." my family and I will be looking elsewhere. This house is 100% not ready to rent, especially not for the $1,400.

Terrible company to work with as a renter. Rented a private home from them. Every year they did a…read morehome inspection I would be complimented that my home looked amazing and looked like a model home. At move out they charge me crazy fees the same dollar amount as my deposit. They charged for a light bulb? Really? I can't wait to have my day in court with these crooks. Edit: 100% was a resident. Typical, deny even knowing the people you screw over. Classy.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

Was cleaning out old emails and saw some from when we rented through them. Should have posted this…read moreyears ago, but now is better than never if it helps someone out. Like the other reviewer said despite never missing a payment and hardly ever bothering them to fix items at the end of your lease they will act like jerks and nickel and dime you every way possible. See below for an excerpt from one of the wonderful email conversations. "Did a walk through of the house and you did a nice job of cleaning but you do not get an A. Have to give you a passing C. Do you want us to send a cleaning lady in or do you want to go back and do a little more on the cleaning?" Give me a break!

Be careful and watch out for these people…read more I recently moved out from one of the homes Nancy Salazar is managing. At the final walk through Nancy Salazar promised before witness, that will write a check for me on that day, April 29, to return my security deposit of $500 and will send it to my new address, because she found everything ok in the house. Ten days later I received a letter from the company to pay $270 on the top of the security deposit for normal wear and tear and minor cleaning. I wish to specify here that I left the house in good condition, vacuumed and washed everything. I would also mention here that this was the first time when Nancy Salazar visited the house; she never bothered to do a walk through when I moved in. At that time I complained about the house: walls and carpet dirty and she ignored my request to make changes. Now she is denying my request to return my security deposit.

Really enjoyed my time working with Vineyard - great property management company. Move-in,…read moremove-out, service requests - all a piece of cake. Loved working with Caitlin - super nice and knows what she's doing. Would def live in another Vineyard managed property!

BAD BUSINESS PRACTICES I spoke with Caitlyn (PM) before…read moresubmitting my application. She stated the property was currently available and encouraged me to apply. Approximately, 1hour after my submission she leaves me a voicemail stating there was a flood of applications that came in with mine and someone was chosen. She gave me the address of another property located in a more economical and diverse area .....Thanks Caitlynn ......smh

If this company was a person, in my opinion and experience, it would have malignant narcissistic…read morepersonality disorder. I'm still in shock over our experience. At 42 years old, I have rented multiple homes in Los Angeles and Atlanta. My husband has rented multiple places all over GA AND has owned and sold houses, land, etc. He has also owned his own very successful business for 25 years, paying high rent for his business in the heart of Atlanta. Not once have we ever missed ANY payments. Not once have we been evicted, filed bankruptcy, etc. We are ideal tenets. We are mature, responsible, clean, reliable, and because my husband gets up so early for work, we rarely make a peep of noise. We take very good care of any place we live and have had amazing relationships with past landlords (some of whom we are still in touch with years after leaving their property). We found the cutest little house in Marietta. We have lived in midtown for 8 years and decided that we wanted to relocated to the suburbs. This house was absolutely perfect for us. So, we contacted the rental company. This company. When we started the application process, we immediately knew that something was not right. They wanted every single account we have, including different savings accounts. This has NEVER been asked of us before. Normally, companies want ONE account and your SSN for a background check. NOT ONCE from LA to Atlanta have we been asked for this much information. It made us very uncomfortable. It felt like a HUGE invasion of privacy. At that point, we decided to take a look at some of the reviews. I was gobsmacked at the amount of negative reviews this company has, with a lot of the complaints saying some of the same things we were experiencing in real time. At that point, we contacted three separate attorneys in Atlanta to have them look at the application. All three attorneys gave us the same advice. First, this company was stretching the law in GA and in their opinions what was happening could be shut down and investigated if turned into the authorities. Second, all three attorneys told us to only give them ONE account. We were told that it is common for shady companies to try to spy on all your accounts in order to see where they can add on fees. Under no circumstances were we to give them more than one account. Under GA Law, you're only required to give one. We were told if we really wanted the house, we had to be very careful this company and keep our cards close. I sent an email expressing my concerns. I was very nice in the email but what I got in return was pretty nasty- a messages confirming that they did in fact need access to a checking account we use only for groceries, on top of all our savings account, and on top of the account we mainly use to pay rent, bills, etc. Oh, and they also needed credit card information. So, I called them. I explained that I wanted to talk to them human to human. After all, they're in a human based industry. When you're dealing with someone's home, you're dealing with vulnerability. You're finding someone a place that is their security and safety from the world. It needs to be handled with care. I thought surely if I speak to them, they will be understand where they're crossing some line legally and see it's an invasion of privacy to ask for ALL your information. When I got on the phone, I immediately said that I wanted to express my concerns with some of the yahoo and yelp reviews that I was seeing. Before I was able to get out the content in the reviews I was told that none of them are true, these people were slandering them, and the company was going to be suing the people writing the reviews for slander. First of all, you cant sue someone for slander if what the person is saying is true. Second of all, if you're trying to censor someone for telling their honest experience with your company, that's HUGE problem and truly speaks to YOUR dishonesty. If you don't want bad reviews getting out of hand, then don't do shady things to people that prompt them to take time out their day to warn others about their experience. And thirdly, I was being told that none of these reviews were true WHILE what these people were complaining about was actively happening to us in real time. This, dear reader, is the actual definition of gaslighting. Needless to say, we know they called our landlord to check out our history with them, they took our $150 application fee, but we have not heard anything for a week. My boyfriend emailed them, called them, text them, and we still have not gotten any communication on if we're approved or not. They are not doing the job they have been paid to do. Shame. BE CAREFUL. I wish we could just rent this house from the owner directly. Please do not give these people access to your private information. Protect yourself.

If you're looking for a property management company in Atlanta, DO NOT hire PSA…read more I've managed over 30+ rental properties across the U.S. and have taught thousands how to invest in real estate--so I don't say this lightly: PSA has been the worst experience I've had with any property management company in my entire career. They are not proactive, strategic, or partnership-minded. They collect fees and respond to tenant requests, but that's the bare minimum--and even that is done poorly. No preventative maintenance. No property visits. No accountability. I had properties that sat vacant for over six months with no leasing strategy, no feedback, and no urgency. These were homes that had never been difficult to lease--yet PSA made zero progress. The moment I took back control, those same properties were leased immediately. Even worse, they charged me monthly per-door fees on vacant units they couldn't lease--giving them zero incentive to do their job. It felt like a scam. Their negligence caused me to fail a housing voucher inspection, and they refused to take ownership. We had to step in ourselves, hire our own contractors, and clean up their mess--time and money lost. The final straw? Despite my direct request not to use self-showing lockboxes (especially with the rise in squatting issues in Atlanta), they went against my instructions and we ended up with squatters in two separate units. Not only did they fail to take accountability, they gave me the runaround about basic showing records and required attorney involvement to resolve the issue. On the customer service side, working with their team was equally frustrating. Myself, my husband, and my CFO were spoken to in an unprofessional, condescending tone repeatedly--especially by their operations manager, Michael. Instead of owning mistakes, he doubled down with arrogance. I had to escalate issues to the owner, David, just to remind them of their fiduciary responsibility. The property manager, Sonja, was consistently disorganized--losing keys, missing walkthroughs, and making excuses instead of offering solutions. If you're an investor who values professionalism, communication, and results--take your business elsewhere.

I highly advise any prospective tenants stay away from Wilcher Properties. They claim to be the top…read moreproperty management company in Atlanta for 2018 & 2019, but that statement is misleading. I've done a lot of renting over the years and this was by far one of the worst experiences. The owner/broker Marc Chernau is down right shady and cannot be trusted. His lack of communication from day 1 of putting our application in was alarming. At the time we didn't think anything of it. If you want to end your lease early (place has to be rerented before you're off the hook), you are required to pay an ETF of half of what your rent is. They won't list the property until you sign the amendment. I have never heard of any landlord doing that but unfortunately we didn't have a choice because we had just bought a house. I also advise that you read other reviews on them. A majority of them aren't good at all. They only care about themselves and the owners of the properties. They also over-inflate their prices.... When it comes to getting your deposit back...good luck. They will nickel and dime you for everything. We left the place in better shape then when we took possession and they still tried to find stuff. I also suggest that you take pictures of EVERYTHING upon taking possession. I'd you're smart you'll stay away. Hoping people adhere my advice because this broker is downright shady. Renters beware.

Awful place to rent for the third time the thermostats are not working properly the tech has not…read moreshowed up the unit has to be set manually which means I have gotten up twice sometimes three times a night to set the correct temperature turns off and on the system lack of sleep been late for work couple times this is not acceptable sorry I know you guys are trying but trying does not cut it I am setting an appointment with the company to fix it and the bill will be adjusted for the rent if and when I forget to reset the temperature the system keeps running without stopping the power bill was 280 what else do I need to do social media Facebook radio TV or hire an attorney not my style but this has gone going on for too long I have been to patient with you guys you have the records and I also have the records.

Rick Flatford is the property manager for the house I'm renting. As a renter I can say that he is…read moreone of the most responsive and pleasant rental agents one could ever hope to have. He has been terrific at communicating with my landlord regarding repairs and other issues that arise. Most important, he gets back to me within minutes if not hours after contacting him. I have nothing but praise for how he has made it easy and stress-free to live here. Most reviews will probably come from landlords or homes sellers. But we renters may be the most impacted by how well property managers / agents do, so if you're thinking of hiring a property manager, do us renters a favor and hire him!

From the owner: Serving the Metro Atlanta area for 20 years. Available for all of your real estate needs, including…read moreproperty and portfolio management.