Alexis was knowledgeable and kind. Even taught me, a DIYer, how to check the capacitor and fuse…read morevoltage with a multi tester on my heat pump.

J & J's Heating and Air is THE BEST!!!…read moreMy 96 year old father's air conditioning was not working Of course it was during a heat wave I called them at the end of the day. They were booked with appointments but went out of their way to send someone to the house To check the unit and make necessary repairs They are professionals that have integrity and truly care about their customers !

Chimney Brothers is a very rare company in the best ways! First, they answer their phone and talk…read morewith you in a patient, respectful manner. Second, they are flexible with scheduling. Third, their technician/installer Joseph D is very courteous, skilled, cares about the quality of his work, knows how to be inside your home and communicate with you and keep things clean. Fourth, they are prompt, fair, interested in what the homeowner wants. They don't upsell or pressure you. Finally, if you have any concerns, they are interested and responsive ASAP. We're talking about chimneys and fireplaces but not just these things. I'm talking about customer relations and skill, and so I give great praise on these points, overall the way they run their business. Few businesses are accountable, courteous and competent.

Joseph was awesome. He came out to inspect the chimney on our first home and was on time, friendly…read moreand super knowledgeable. He walked us through everything, explained why the chimney needed a cleaning, and pointed out that the galvanized chase cover should be replaced to help prevent future water damage. As first-time homeowners, we really appreciated how informative and thorough he was. He took the time to answer all of our questions and explain everything in a way that was easy to understand. We left feeling much more confident and would definitely recommend Joseph and The Chimney Brothers!

Good, reasonably priced, nice, prompt with appointment, and competent. After 2 visits from Total…read moreHeating that didn't fix the problem, Mike came out and installed a pilot assembly that I purchased online but chickened out on installing it myself, which was my original plan. Mike's is my new "go to" repair service.

If you are looking for gas fireplace installation or service, Mike Popke is dependable, reasonable…read moreand no-nonsense. He has a great line of product, and was quick and efficient with my order and installation. I highly recommend him.

Scott has been most helpful in fixing issues I have had with my fireplaces and chimney. He is…read moreincredibly knowledgable and gets the job done, at a fair price. I highly recommend giving him a call for any fireplace problems you have.

Scott came out on a Sunday and did a great job on the chimney. He was clean, thorough and friendly…read more He even went to the neighbors to look at that chimney and tell them what he thought for free. Great chimney sweep!

R.Horne is a pleasure to work with. Clean, respectful and don't try to sell you on repairs or…read moreupgrades you don't need. He's my go to fireplace guy!

We had a pre-sale home inspection that called out a couple of fireplace issues, a bit of rust, some…read moremortar needed adding, etc. Like all the prior reviews R Horne is fantastic. From the initial phone contact... and a person actually answers, is helpful and friendly, unique in the times we're in.... to the post repair clean up everything was 110%. Fair pricing too.

The 5 stars are for all you reviews. The place is having a going out of business sale. I was…read moregoing to buy a floor model, but after reading all the reviews I wont go check it out. I couldnt believe what they say. Wow worst reviewed shop ever. I left a review so I can watch . Where is the popcorn

Terrible experience with Total Heating. They committed to a project without coming to see the…read morefireplaces in person, but via pictures. They never let us know that what we were requesting might not work and after clearing out the existing fireplace, they later tell us we have no other options but to replace the entire box for a minimum of $30,000. They were not helpful in any way to try and make it right. As an interior designer, I would never work with them again.

I called for annual service. They were very responsive and got an appointment within a few days…read more Everything went well. Will definitely work with them again.

Joe is a treasure to anyone, but especially to someone relatively new (4 years) to Santa Barbara…read morelooking for the "go to" contractor in any particular area. Responded promptly to my initial contact, through multiple visits and calls (I am an engineer) worked with me (lots of knowledgeable suggestions and recommendations but never pushing anything on me) to come up with the system best for my needs. Ended up at the low end of four bids from HVAC contractors. Complete replacement of old HVAC system with state of the art heat pump system, removed all of the old duct work and installed the new system with meticulous attention to detail, making sure everything was just right. At the end of the week, a bit sad to see him go. That's when you know you have the right person looking out for you. I would use SB Heating and Air 100 times before even thinking about looking elsewhere. You can't go wrong here.

Do you like to wait weeks for a repair that has already been paid for, hear conflicting stories…read moreabout the status of your repair, and have to take off work multiple times for a repair that should have been done in one visit? If so, this is the fireplace shop for you! If your fireplace breaks in winter, they just might fix it in time for summer! Oh, and expect the wonderful customer service that can be expected from a company that refers to its own employees as "stupid." Too bad there is no way to give a negative star on yelp. Bummer....

i really liked gil's. they were patient and accommodating in helping me find the right electric…read morefireplace. sorry to see that other reviews aren't so good.

I purchased a quality AOG BBQ that has performed exemplary. I had some problems with the lights…read moreworking on the unit. Ari and Sean were very receptive in helping to get the problem resolved. They ordered the parts and arranged a Technician from AOG (Greg) to respond to my home and repair the unit. All three of these gentlemen were "5 Stars"!

We purchased a $3000 trash compactor (I know, we're idiots) to replace our 10-year-old trash…read morecompactor. We were assured that it was the top of the line, so without seeing anything in person, we took the word of the sales manager and ordered it. Once it was installed (by the installer they set up for us) it was immediately evident that it was "rickety" at best. It was also an eyesore, with bright, plastic looking chrome on the handle which would have been impossible to see from the tiny thumbnail across the counter we looked at before agreeing to purchase (totally on us). But more importantly it wasn't stable. It rattles horribly when you open it. It rattles horribly when you close it. And it moves all around inside of its compartment. When we contacted the store, complete with video, we were told "no refunds," which was never disclosed during the purchase process. The receipt is emailed to you with the disclosure after you purchased the item and leave the store. The response from the manager was that this was the highest quality trash compactor on the market, despite the videos showing the contrary. He said maybe the install was dome incorrectly but his installer, who is very nice, told us that was the best he could do, so it was basically too bad for us. Buyer beware.

I'm very impressed by Luxiomer's service and quality…read more Kitchen, primary bathroom, and hearth done to absolute excellence. Who you work with matters and I'd choose Luxiomer again and again.

I wanted to replace my aging tile countertop for my bbq island. It was a small project and other…read morecompanies were asking for at least $1-2k more. An expert from another company had recommended a remnant granite slab as my top dimensions didn't warrant a full slab. Adrian helped me with this project from beginning to end, and I'm super happy with his guidance. Some key points: 1. He had me go to their warehouse in Thousand Oaks to hand pick a remnant granite slab. This is important because you don't really know how a slab will look unless you see it in person. Michelle was at the store, and she was very friendly and patient in showing me the different slabs. 2. He sent me a pic of where they were planning to cut, and I was able to ask him to move the template by about a foot to maximize the areas that I wanted to keep. 3. He worked with me with the pricing so that it was competitive with another quote from a lesser know company. This included demo, disconnecting and reconnecting bbq from a licensed plumber, and also the entire fabrication and install process. Gustavo and his partner did an excellent job with demo and installation. This all took two weeks which I was happy with. Of note, Luxiomer sells the countertops, but their sister company Renovva Stone Master is in charge of fabrication while iCal construction installs. They are under one owner, but technically three different companies.