I responded to an ad online for a discounted full set. When I arrived I was told that if I did the hybrid set I would get 1 fill free. I went with that deal. It was February 1. I returned a week later on February 7 for a refill. About half my lashes had fallen off after 1 week. At checkout she said that she would have to call her manager because the free refill was not going through her system. She told me that I got my lashes on Feb 1 and that promotion ended Jan 31. I was offered that promotion and took it at her advice. I was then charged 57.00 which is 1/2 price. I should not have pad that, as it was not what was promised to me. Not wanting to argue, I paid and left. The lash tech seemed to know what she was doing however her hands and breath smelt like food. With her hands and face so close to mine, it was not enjoyable. I would say the quality of their products are below average since I lost most of my initial set in a week. read more