I booked a full set with a senior stylist, paying the extra for the upgraded tech, two weeks for my…read morevacation. We picked out the style using pics and she got to work. When completed, she handed me the mirror and I was shocked. My eyelashes looked ridiculous. I felt like I looked like miss piggy. First off they were black. I didnt even THINK to discuss the color. I was concerned about the style. Then I was dumbfounded that a senior stylist wouldn't ask me what color I wanted and assumed black. Second was that there was no definition, just fan of black lashes that waves at whomever I am looking at each time I blink. I wasn't happy. The front desk booked me with Monica for the following week for a 1/2 fill, who is a master stylist, before my Europe trip. I was nervous that I was going to go on my trip looking like a fool. Monica hooked me up. She was quick and blended in the brown to the black, and gave some shape to my lashes. Huge improvement. I signed up for the monthly hybrid service that allow two fills per month. I'll keep these for a while and see how it goes. Very comfortable beds while the techs work.

very poor customer service. Too bad as I liked the application. Will search around for another…read moresalon.

Daphne is awesome!! I had my lashes filled here while I was in town for an extended stay and I…read morecouldn't be happier!! I wish I could have brought her back to Boston with me Fills are a little pricey but definitely worth it. I only ever had one of the girls fill my lashes but everyone I ever talked to that came there said they were all fabulous

Went in for an eyelash refill. Was quoted $65 and then when I went to pay it jumped to $85. Not…read morecool! Pricing for all services are equivalent to downtown Chicago, not some little owner decorated unit in Brighton, MIchigan! Also, when I called to make my a first appt. I was told that the lashes were REAL mink. During the refill process, tech stated that they were faux mink. Also not cool! I won't be returning!!

Awful service! The lady who did my eyebrows was very rude and worked too quickly, leaving them…read moreuneven. I would not recommend this place. I guess you get what you pay for cheap prices and cheap service!!! 0 Star

Saw the reviews and called to see if Reekha was available, she was near hotel so I immediately…read morewent. There. I saw some awaiting for her so I knew she was good. I went for tint and just that, I did inquire about laminating but she wanted to assess my eyebrows. She saw that someone previously took too much off one side and it was completely different. She actually explained and got them back. She showed me how it look and said it's clean you can actually get lamination if you'd like and tint. She checked on me and let me know and I see so many coming in looking for her. But she handled workload very well. Love how she fixed them. She told me in a few months they will grow back just takes time. I wish I lived here because I would definitely come back.

Lauren is amazing! Lauren pays attention to detail and will make your eyebrows better than you can…read moreimagine!!

I'm super impressed and happy with Nada service. She uses best lash removal on me that didn't even…read moresting and got all off the old volume curly lash extensions I got from previous lash artist. I will come back for future lash extensions, and facials, thank you so much nada

Great express facial. My skin felt so much softer and was visibly clearer. Half the time i had…read moresteam on my face opening my pores which felt so nice. I had some acne on my forehead. She extracted it and put products that would help it die down after. Very comfortable bed and she plays soothing music to help you relax even more. Great local from home spa!

Had amazing help in store today. Madi was the absolute best!! Super friendly and helpful.read more

It used to be if you received a gift for Christmas you could do an even exchange without a receipt,…read moreit seems that's not the case anymore. I received a gift of perfume from my young teen daughter. She purchased the perfume at this store, and even received a little makeup bag as a free gift with her purchase. Unfortunately, my daughter purchased the wrong version of the perfume that I wear so I was looking to do a simple exchange for the same exact perfume and price just a different version of the perfume. They would not do an exchange without the account that it was purchased from. Being a young teen, my daughter does not have an account here and unknowingly threw the receipt away. When they went to look up my phone number or her number, unsurprisingly nothing came up. A manager took a look, also told me that they can't do an exchange, then spoke to another manager, who then graciously offered to give me the $50 item with a value of $30 where I would have to pay a $20 difference. Excuse me? I even brought them free the little gift bag that they were giving away with purchases before Christmas. I could've shared the location of my daughter when she purchased it, but they would only accept a receipt or an account from a young teenager. Mind you this isn't even exchange, it's not anything complicated. Thank you Ulta for encouraging me to shop somewhere else!

Briana was great!! Got a Brazilian and leg wax, and she did an amazing job. We chatted the whole…read moretime and she made me feel so comfortable. Also didn't hurt too bad, and she was really efficient with doing the legs and Brazilian at the same time. Would definitely recommend her! Also wasn't too pricy (about $100 for both services)

My waxed by the name of Briona was very sweet but she should NOT be waxing. She was not trained…read moreproperly. For starters, she ran 15 minutes behind with her previous client and did not acknowledge or apologize for the delay when she began. Brows: There was no consultation for my brow wax---she just started waxing and went wayyy overboard. I felt the entire tail of my left brow get waxed off and she immediately said "I'll be right back." She left the suite and when she came back she started filling in my brows with pencil for several minutes. It wasn't until I got home and washed the pencil off before bed that I saw how truly HORRIFIC my brows looked. Uneven, unshaped, and just as I thought, my tail is missing. To make matters worse as she's filling them in she says to me "have you ever noticed your left brow is a lot thinner than your right?" No, I have never noticed that and no brow artist has ever told me that either. She said that because she knew what she did. Upper lip wax: she did FOUR passes on each area and there were still random hairs left. It should not have taken all that! It's like she couldn't get the hair off. She went over the same area wayyyy to many times and now my face is raw with bumps Upper leg wax: Miserable and painful. Soooo much grabbing and pinching because she could not get the wax to pull off. At one point she even said "I'm sorry, it's not you.." Her technique made absolutely no sense and I left with so much wax left on me that's still there after a shower.

Very professional, always on time. Beautiful work. She has a discount for high school and college…read morestudents.

Keise has been doing my lashes for over 4 years now! She is the only person I allow to do my lash…read moreextensions. I enjoy coming into her suite as it is very clean and relaxing. She always has nice music playing that I often find myself drifting off to sleep when i come in for my lash appointments! I am always pleased with her work and i love that she is always very professional and nice.