This place is great. Love the vibe and great service. My dog loves coming to this place as they do…read morea great job grooming. Thanks guys!! You made a happy Jew and his dog!

UPDATE: I received a full refund from the merchant, but my review still stands…read more -- Honestly, I think the boutique needs a separate rating from the groomer side of this business. And it's also taking a lot of guts for me to write this review... like I must feel some type of way because I really do feel for small businesses and want them to succeed... just not with service like this. Wish I had listened to the other Yelp reviewers instead of giving this place the benefit of the doubt. I brought in my 2 year old shih-tzu, and she was returned to me... looking nothing like a shih-tzu. The lady really sounded like she knew what she was talking about too. Me: "I'd like a puppy cut, longer around the face." Her: "Okay. Around one centimeter on the body? Shorter?" Me: "One centimeter is fine." Her: "And her face, round cut?" Me: "Yes, sounds good." Two hours later... (Please see photo for accurate understanding of my frustration) Is this the same dog? Where is her face? I swear there was some fur underneath her mouth... that's all gone? Hm. I was in SHOCK. Or SHOOK. However you call it. Didn't have the words. She tried to give me a host of excuses... "your dog kept on smiling, so I couldn't get an even cut." "She had a lot of knots on her back and her stomach, so I just cut it off. If it looks uneven, that might be why." Look, no amount of excuses can forgive the fact that you just completely shaved my dog, and cut her fur unevenly all around. All I can do now is wait until her hair grows back... not sure where this gremlin came from, but I would just like my baby shih-tzu back.

I can't recommend Tracey at Doggie Day Spa enough! She has been taking care of our Min Pin,…read moreHamilton, for nail trims, and let me tell you, she's a miracle worker. Anyone who knows Min Pins knows they can be a bit dramatic when it comes to nail trims--Hamilton absolutely hates them--but Tracey handles him with so much patience, care, and expertise. It's clear she genuinely loves what she does and has such a calming presence with the animals. Hamilton may start out squirming, but with Tracey, he's in and out in no time, and his nails always look perfect. Beyond her amazing skills, the atmosphere at Doggie Day Spa is warm, welcoming, and super calming! You can tell Tracey puts her heart into her business and truly cares about the pets (and their owners!). If you're looking for someone trustworthy and experienced, especially for those "challenging" grooming tasks like nail trims, Tracey is your person. I'll be a loyal customer for life, and I know Hamilton is in the best hands. Thank you, Tracey, for making something stressful so easy and seamless!

I have been taking my Maltipoo here for 11+ years. I tried other place before and during those…read moreyears - when they briefly moved to North Beach - but they have been the best and most consistent cut that my dog has received. He used to be groomed by the original owner Rhonnie - who was amazing. Luckily, she taught everything she knows to Tracy, a long time ago. So they both have taken care of him over the years. I am so glad that Tracy decided to take over and continue the business, once Rhonnie retired. She does an excellent job and always grooms him per my request - which might change with the season. My dog recently had to be shaved at the vet for some procedures. Once he was better, I took him to Tracy so that she could clean him up and even out his cut. As expected, she made him look like nothing had ever happened. I HIGHLY recommend Doggie Day Spaw. It truly is the best place for grooming in the city.

The people that work at Showtime take dog grooming very seriously. If you want your dog to look…read moreit's absolute best and groomed like it's literally going to the Westminster dog show, this is the place if you live in San Francisco. The attention to detail is unmatched. Everyone that works here genuinely is nice and I think everyone here loves dogs. Everyone at Showtime is good at what they do and they do not cut corners. I can almost guarantee your dog will be 100% blow dry dry. I can practically guarantee that the dog will be ready for the Westminster dog show. The shop is very orderly. They are experts at what they do. They have as many tools and as dedicated as a doctor would at a hospital. The lobby is warm and welcoming, you are likely to see a Trader Joe's candle going.

ABUSIVE AND TOXIC GROOMERS! - BEWARE - Took my dog once and…read morenever again. The groomer cut my dog and had the audacity to b**** and complain about the dog's behavior although he was obviously mishandling the dog. He didn't finish and left my dog looking crazy (not finishing grooming him was a blessing in disguise). He's also blatantly disrespectful, combative, arrogant, entitled, and narcissistic. He actively cheats on his wife and hits on his customers while letting them know he has a wife. Then the owner had the audacity to ask where my dog was previously groomed at and say a lot of bullsh** about how it MUST be the dog's fault. There are soooo many reviews here with similar allegations. This is a disturbing pattern of ANIMAL ABUSE. She must be sleeping with the groomer guy. Otherwise, why is he still working there, despite his history? I smell a RAT. They should be EMBARRASSED Almost every other groomers i've looked into within the city don't have reports of ANIMAL ABUSE. Please DON'T spend your money here. Definitely DON'T take your pet here if you love them and care about their safety and psychological well-being.

I just want to say that this is the best place I could have found; it completely transformed my…read moredog's look. Since he started coming to this groomer, he looks so cute. They pay such great attention to detail here--you can tell the person does an excellent job and is truly passionate about it, as well as loving animals. I love the service every time I visit; they are incredibly kind from the moment we arrive. If you're really looking for a place to get your pet groomed, I 100% recommend it.

Amy is hands down the best groomer we've ever had for our goldendoodle, Charlie. We are *very*…read morepicky after a few bad experiences with previous groomers, so finding someone we completely trust has been such a relief. Charlie is a curly boy weighingover 90 pounds, and Amy somehow does a full groom in under 3 hours!!! We've had other groomers keep him all day, so we really appreciate how efficient she is without ever sacrificing quality. Even better, Charlie actually gets excited to go see her, which says everything. He's been hesitant to return to other groomers in the past, but he happily walks into Pet Time Spa. Amy always listens to exactly how we want his coat trimmed and gives him the CUTEST doodle cut every time. She keeps his fluffy afro looking perfect, cleans up around his eyes so he can actually see (his face hair grows so fast!), and he always comes home looking adorable. One thing I especially appreciate is that she takes the time to let us know if there were any areas where Charlie had started to get matted, so we know where we need to brush more before his next appointment. It's clear she genuinely cares about his comfort and wants to help us keep his coat healthy between grooms. Scheduling with Amy is also incredibly easy. We can usually get an appointment within a few days, which has been so convenient. If you have a doodle (especially a large one), I can't recommend Amy enough. She's talented, kind, efficient, and Charlie absolutely loves her. We wouldn't trust anyone else with his hair!

Took my 7-year old Remy for her FIRST nail trim - we took so long to tackle this since the concrete…read moreusually does the job filing her nails down but since the pandemic and everyone staying home more than usual - it's grown way too long for us to rely on the concrete. We did a walk-in (her grooming room is located inside Mr. Muggles) and was quickly assisted by Jenny - my dog was scared but Jenny did a great job at comforting us as she cut Remys nails and even shared some dog nail maintenance knowledge with us. Anyway, Thank you for taking care of us - you've earned another client!

Absolutely incredible groomers here! I got my dog in September and he's an extremely anxious…read morerescue. Lord knows what was done to him before we got him but he's very fearful of new hands and despises people touching his paws. Jenny was so patient with him when we first met, calming him with treats and other methods. By the end he was beautifully groomed and they were better friends. We've since gone back twice and this past time she gave him the cutest trim. He came out looking like a little polar bear. Absolutely adorable. I highly recommend Jenny! I also recommend Mr. Muggles next door but that's a separate review!

I have been bringing my rescue dog here for over 8 years, and I truly cannot recommend this…read moregrooming shop enough. My dog is very anxious, and Esther and Tiffany have always treated her with so much patience, kindness, and care. They always take the time to ask exactly what haircut I want, make thoughtful suggestions, and are incredibly accommodating. It's clear this is a small business that genuinely loves what they do, and I'm so grateful for the care they've given my dog over the years.

My only grooming place for my princess, Brownie, for several years. Brownie doesn't like getting…read moreher nails trimmed and can be a bit difficult lol. But Esther, Tiffany, and their team always do a great job grooming her. They are super knowledgeable, friendly, and very thorough in making sure your pet looks nice and clean.

My wife and I have been VIP grooming clients since we moved to SF 5 years ago. We work with Dennise…read morewho has built close, trusting relationships with both our 10 year old maltipoo and our bernedoodle puppy. Our maltipoo in particular had very difficult grooming experiences prior to Dennise. Dennise is dedicated to serving every dog she grooms regardless of age and temperament. We can attest that she built a strong relationship with our maltipoo that has helped her feel more at ease being groomed (a true feat). Dennise also is the only groomer we have trusted with our bernedoodle puppy which has clearly paid off: our puppy seems to truly enjoy hanging out with all the groomers and other pups when she is in the shop. Dennise is clearly passionate about her work and it is an added bonus that she gives her clients excellent hair cuts. Shout out also to Brian for all of his hard work behind the scenes keeping the business side streamlined. He is kind, friendly, and makes scheduling appointments easy for us which is greatly appreciated. We look forward to continuing to work with Dennise and Brian for many years to come. TLDR; Highly recommend VIP grooming to any dog owners in SF who are looking for compassionate groomers who are passionate about individualizing dogs' care and serving their clients with the upmost professionalism!

I just need people to see how good this dog looks every time I take her here. I never see them…read morestruggle with her either (quite the opposite of what happens when we try to groom her at home).

The BEST groomers in SF! I have a very anxious 7 year old Shih Tzu mix and every groomer I've been…read moreto has never been able to achieve the cut that Dennise was about to give him. Dennise was so so patient with my dog and clearly a lot of experience working with anxious dogs.

ABSOLUTELY INCREDIBLE!!! I have a VERY difficult Siberian Husky with an extremely thick and unruly…read morecoat, and he is almost impossible for me to brush or bathe at home. Grooming him is usually a complete battle, so finding people I can truly trust with him means everything to me... I am so incredibly grateful to Dennise and Nicole, who both worked with him so patiently and gently. They handled him with so much care and skill, and truly made what is normally such a stressful experience so much easier. You can tell they genuinely care about the animals they work with, and their patience and professionalism gave me so much peace of mind. My pup looked absolutely AMAZING afterward, and I could tell he felt so much more comfortable too. On top of handling my difficult guy so wonderfully, I also accidentally messed up my appointment schedule, and they were kind enough to accommodate him the very next day. Truly above and beyond !!! Thank you to VIP Grooming from the bottom of my heart for putting so much time and energy into my difficult boy... you are absolute lifesavers and so deeply appreciated!!!