I need a new faucet for our kitchen, and I need it now. People at Home Depot suggested this…read morecompany. I was absolutely desperate to find what I needed in time to arrange the replacement this coming Friday. I didn't have an appointment (didn't know I needed one), but Michelle brought me in anyway. She bent over backwards to help me, even though my requirements and assumptions changed several times during the visit. What a patient, knowledgeable, and capable group. Thank you so much! I'll be using the services of this company from now on!

Northampton Plumbing Supply is a hidden gem tucked away in the industrial park. I used to think it…read morewas just for contractors, but I just learned that they welcome homeowners too. I had a bathroom faucet with a leak. I first went to a big box home improvement store with off-brand parts that made the problem worse. The big box store also pushed me to buy parts I didn't need. So then I went to NPS. I told the employee behind the counter the brand of faucet I had and the problem and he did some research. He went back to their supplies and found something I never would have picked up on my own. Evidently Delta Faucets changed their design for the gasket/ball assembly. They had the exact Delta brand part I needed and it cost less than the big box supplies (that didn't work). I'm very glad I went here. He was also nice with my 3-year old who tagged along! Absolutely going here again.

Baker's Pin is a lovely store with tons of cooking supplies and top name brands…read more Their cooking classes are fun and informative. Some chefs are hands on, and some lecture and you watch. Either way, you get to taste the recipes and learn tips and techniques.

Never having been to The Baker's Pin before, but being a total sucker for kitchen stores, I was…read morereally happy with my visit last night. We drove by and had to stop in just to browse. There were two employees who always seemed to be within earshot and had hilarious responses to my comments about various items -- one of them told me I should rent a UHaul to drive from MA back home to SC so I could buy everything I wanted. They really embodied what every small business needs - people who are personable, funny, and helpful without hovering or disappearing. I didn't end up purchasing anything at this visit but found some ideas and had some real laughs in the meantime. I have long wanted to take a cooking class and will keep an eye on these classes when I am up in CT for my next visits.

Went to FW for a faucet part. The customer service rep in parts was not overly friendly or helpful…read moreand bordered on sarcastic. The people in the office and showroom were much more helpful and friendly, especially the showroom reps.

It seems that there are two different stores, one that sells home goods and gifts, and then the…read moreFashion/clothes store. This review is about the Clothes store. I needed a dress, and while I could've gotten something at marshalls or burlington, I wanted something well made that didn't look cheap. Something unique, and I found what I wanted here. Good quality fabric, well made womens attire that looked great and got me compliments. The best part of it was that they had a sale section that made my shopping experience very affordable so I walked out of there with two dresses! Staff was helpful, and I know this is going to be a place I shop at every time I visit.

Until today, I have always loved Thornes Marketplace and especially the Cedar Chest. In August of…read morethis year, we had a friend visiting from France. We brought her to the Cedar Chest since it was one of our favorite stores. While checking out, my son left a bag with a necklace he had purchased at another store on their counter. We live 45 minutes away and realized halfway home that we had left our bag at the store. We called them and they said they would put it in lost and found until we returned even if it wasn't for a couple of months. Which brings us to today. We returned to the store and explained the story to the 4 women at the register. They found nothing and called someone at Thornes security who also couldn't find it. All of the staff was very unsympathetic that they lost my son's bag and could use some training in customer service. I bought nothing there this visit and will not be returning.

Great price , quality work and in a timely manner! I recommend this company to anyone who wants to…read moreupdate their kitchen . I got new cabinets doors/drawers plus new hardware, it came out beautifully, love it !

Joe Yiznitsky and the team at Interstate Custom Kitchen and Bath did a fabulous job renovating our…read morekitchen in Sturbridge. Everything was top notch at every stage of the process: planning, designing, demolition, and renovation. Joe and the team were very thorough. Always responsive, Joe and his team made sure that we covered everything that could come up. it was a smooth and ultimately satisfying renovation. He started and completed the work on time. We now have a great kitchen that we love and can cook in. Thank you, Joe, and the entire team at Interstate Custom Kitchen and Bath.

I had the chance to revisit Kestrel, and it's just as beautiful as I remember it, if not more. I…read morealso love that they let us bring our little pup into the store! Immediately when you walk in, you will feel a sense of warmth and good vibes come over you (greenery just does that for me). This is such a wonderful little store. Their focal point is obviously their plants and succulents-- they have a gorgeous selection of mini/succulent babies, air plants, vases and more. They still feel a little pricey compared to the ones I buy in Cleveland, but the store itself is so unique, that if I lived in Northampton, I'd probably purchase exclusively from here. Having visited Northampton a few times now, no trip would be complete without a stop to Kestrel. It's a great place to buy a gift or something special for yourself. They also have modern/dainty jewelry, baby gifts, and high-quality coffee table books. It seems as if they are constantly curating and adding to their collection of lovely items! The staff is always super friendly and helpful and always buzzing with customers. Love!

No greeting...treated like a nuisance when I commented on the lovely items in the shop. Rude and…read moresnooty! I will never give them my business.

Valley Home Improvement has completed three projects at our home - transforming a concrete basement…read moreinto a bright, spacious child play area; replacing the ugliest deck and patio in Florence MA; and just now - taking our ancient primary bathroom to the bones and creating the bathroom of our dreams. For each project, VHI has provided timely service, helpful design suggestions, and precise installation with quality materials. Thank you Steve Silverman and Valley Home Improvement. See project photos below.

I would definitely NOT recommend- please look at other Google reviews, as some are similar to my…read moreexperience. Here is a timeline of why I would AVOID this business (most recent clarification re: their higjly inaccurate Houzz website response): *Am extremely dismayed that Steve Silverman has posted on the Houzz website that it was "another Steve" that we had dealt with, hence the lack of professionalism. Nope,, we definitely, 100% dealt w/ Mr. Silverman, he even gave us hos business card after the one visit we had with him on 9/18/2017 (which he claims was never in their system). Speaks volumes that they have to make up an excuse to explain being ghosted, after multiple promises of a followup. Please do your research and consider other more trustworthy and upfront businesses before going to VHI. Very SHADY & UNTRUSTWORTHY. I shall cooy/paste their Houzz reply. *Houzz Reply from VHI*- " Hi there - I sincerely apologize we weren't able to connect with you. I believe the Steve you met with (another Steve, we have 3) is no longer with the company - which is why you haven't heard back. We double checked the system, and no information was added from Sept 18th forward." *Original Google Review* Met w/ Steve on Sept. 18th for a condo reno project. We explained how we waited years to finally be able to start, and we discussed our budget, etc. Never heard back from Steve, weeks, then months after oir initial meeting. I touched base a few times, always in a pleasant manner, to inquire if an intial estimate/timeline could be discussed. Steve had one excuse after another-the most recent (recent being about a month ago) that he was going to a trade show, and would have the info within a week. I still haven't received a phone call. I completely understand things get hectic, and my husbamd and I are extremely patient, friendly, and flexible. However, to completelty blow off a client, is unacceptable and frankly, rude. My rating=Proceed With Caution!

Amanda was the only groomer who could handle my shy doodle. 3 different groomers gave up on him…read morebut she didn't. She does a great job and is so kind to my shy little boy! Highly recommend!

From the owner: Fresh Pawz Dog Spa is accepting new clients! Give us a call or visit our website to book now!read more