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    4 years ago

    We had so much fun! Understaffed and still friendly. The line was long. Safe, comfortable environment. Worth the money.

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    Ask the Community - DEFY

    Urban Air Trampoline and Adventure Park - Entrance

    Urban Air Trampoline and Adventure Park

    2.4(59 reviews)
    14.9 mi

    First visit here. Brought 10 yr old granddaughter. So much to do! Worth the cost. Lots of…read moredifferent options to test her abilities. Zip line was so fun!! Food not too bad but seemed a little meh. Overall, a good time was spent with most kids being courteous and pleasant. My only concern was laser tag. Once the announcement was made, everyone ran at full speed to get in line. That was dangerous, considering the number of kids there. Aside from that, we had a very good time.

    Ok so the first thing I'm going to say in this review is that the customer service was great. This…read morewas my first time visiting this location with my son, and we were warmly greeted immediately. The young lady behind the counter was very friendly and informative, which was important to me. She walked me through the waivers (for me this part is usually complicated, but she walked me through it easily). If anyone wants to check the place out go on a Tuesday, $10 Tuesdays! Ok so now that I've got that out of the way... I will probably not come back, the place was filthy. The 7 and under play area had missing pads in random areas and in its place was all cement. The floor pads had sticky stains and a good layer of dirt, lint from socks, and a latex glove. The ball pit looks nice on the outside, but when I jumped in with my son you can clearly see something that looks like black mold on half of the balls. If it isn't mold then I don't know but that's what it looks like to. While I was in the ball pit you just can smell, and literally feel how dirty it is. They didn't have many arcade games, and about half didn't work. Also there were lots of areas they were closed off for safety reasons. Also there wasn't really anyone walking around enforcing rules and checking to make sure kids aren't going into any of those closed off areas. I completely understand why they make you sign those waivers. So yeah I won't be returning, but the customer service was great.

    Photos
    Urban Air Trampoline and Adventure Park - Is good portion of the balls are busted and are very dirty. Smells

    Is good portion of the balls are busted and are very dirty. Smells

    Urban Air Trampoline and Adventure Park
    Urban Air Trampoline and Adventure Park - Entrance

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    Entrance

    Sky Zone Trampoline Park

    Sky Zone Trampoline Park

    3.3(48 reviews)
    51.3 mi

    If I could give zero stars for this review I would. This facility purposely leaves their AC off…read morecreating excessive heat inside the facility. Their staff is misleading and unprofessional and there are concerns regarding conduct by management. On multiple occasions, the main trampoline and activity areas were extremely hot because the AC was not operating. Employees repeatedly stated that the system was broken. However, private birthday party rooms appeared to have functioning air conditioning, raising concerns that cooling may be provided only in select areas while customers in the main activity spaces are left in uncomfortable and potentially unsafe conditions. This is especially concerning given the physically demanding activities and the large number of children using the facility. When concerns were raised, staff responses were dismissive and inconsistent. Different employees provided conflicting explanations about the AC. A front desk employee contacted a manager, who stated that if we were unhappy with the temperature, we were free to leave. He then ended the call without identifying himself or attempting to address the issue. Shortly afterward, he called the employee back and continued the discussion privately rather than speaking directly with us. This does not appear to be an isolated incident. I visited approximately two weeks earlier when the air conditioning was functioning, but it was again not operating a few days later. I have also seen online reviews from other customers reporting similar concerns, including excessively hot conditions during birthday parties. Because this facility promotes vigorous physical activity for children and adults, maintaining a safe indoor environment should be a priority. Excessive heat can increase the risk of dehydration, dizziness, heat exhaustion, and other heat-related illnesses. Liability waivers should not excuse a business from maintaining reasonably safe conditions for its guests.

    We had a great experience at Sky Zone thanks to Marcus and Ethan! We have a lot of kids and are…read morepass members, so getting everyone checked in quickly is always appreciated. Marcus took great care of us and was friendly, professional, and made the whole check-in process smooth. Ethan jumped in to help put everyone's wristbands on so we could get through the line faster, and that extra help definitely didn't go unnoticed. Both of them had great attitudes, worked well together, and made our visit start off on a positive note. It's always nice to see employees who genuinely care about providing great customer service. Thank you, Marcus and Ethan--we really appreciate you both!

    Photos
    Sky Zone Trampoline Park
    Sky Zone Trampoline Park
    Sky Zone Trampoline Park - Relaxing while they jump.

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    Relaxing while they jump.

    Sky Zone Trampoline Park - Ball pit

    Sky Zone Trampoline Park

    3.3(109 reviews)
    62.3 mi•Horizons West / West Orlando

    It took us awhile to get here because of traffic on the turnpike - but parking wasn't a big…read moreheadache. They share a parking lot with other businesses. Holy cow, all of central Florida was inside DEFY today. It was jam packed full of people. When you first walk in you have to sign a waiver and then jump into the Flyers lane where you pay and purchase socks. I signed the waivers and my boys got in line to save time. Get to the register, told the guy I had 2 groupons - that I literally purchased not even a hour prior and only had to pay for socks. Flyers have 7 pairs of socks to choose from. You have the option to get a locker for your belongings or trust the strangers. I wasn't jumping so I held onto my boys shoes/socks. There are a variety of jump zones from small to big. Can we talk about the ample supply of seating for parents?? Thank you!! We had 2 Groupons for 90 minutes of jumping and they really got about 2 hours worth - they don't really monitor your wristband colors; they go by the honor system of leaving when they call your wristband color time is up. Today, the boys got extra time and then we left when someone decided it would be funny to pull the fire alarms?? Really, who does that? They have obstacle course, zip line, high dive/jump, basketball, american ninja, dodge ball, regular jumping, circus type thing and many more. Buy a groupon(s) and you can easily spend an afternoon here - employees are walking around and are stationed at specific spots throughout the facility.

    Great place to bring active children to burn off some energy! They've remodeled it some from when…read moreit was Defy. They do need more attendants to make sure kids aren't hurting each other. Some kids can be very rough. It was also very warm- the AC is being worked on.

    Photos
    Sky Zone Trampoline Park - Bandaid on the trampoline

    Bandaid on the trampoline

    Sky Zone Trampoline Park - They said the AC is down and they've been trying to fix it for 2 days.

    They said the AC is down and they've been trying to fix it for 2 days.

    Sky Zone Trampoline Park - Sparing pit

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    Sparing pit

    Planet Obstacle

    Planet Obstacle

    3.9(119 reviews)
    64.9 mi

    We've been here for a few birthday parties, and it's always been a positive experience. The…read morefacility is clean and well-maintained, and the food is decent. The restrooms, however, could use a bit more attention and cleaning. They have multiple party rooms and always seem to stay busy. There are activities for kids of all ages, but I feel the attractions are better suited for older children. My 4 year olds had a great time, but at times they were overwhelmed by the older kids running, jumping, and playing more aggressively. Overall, it's a fun place to keep kids entertained for a few hours, especially on hot or rainy days. If you have younger toddlers, just be prepared to supervise them a little more in the busier play areas.

    Planet Obstacle is tucked away in an industrial park in Lake Mary. Google and Apple Maps will take…read moreyou to the front of the area, but just keep going and you'll eventually find it. Once inside, it's big, spacious, and packed with activities to keep kids busy and entertained. There's also plenty of seating for adults, good food specials, and even light adult beverages. The kids had a great time, and it felt age-appropriate for my nine-year-old as well as younger kids. My only gripe was that it was very warm inside, and the airflow didn't seem to be working well. I understand Florida heat, but some extra fans or better cooling would make a big difference. Overall, it's a fun spot for indoor play with kids, and we'd go back again.

    Photos
    Planet Obstacle
    Planet Obstacle - Outside

    Outside

    Planet Obstacle

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    DEFY - trampoline - Updated October 2026

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