We cannot thank Amy Tan enough for the truly unforgettable trip she planned for us. This was a…read morelast-minute getaway with some very unique circumstances, and Amy handled everything with such care, thoughtfulness, and expertise. She not only made it all come together seamlessly, but also saved us a few thousand dollars by choosing the perfect hotel and ideal travel dates. From the very beginning, we felt completely taken care of--and that feeling stayed with us the entire trip. What could have been stressful turned into something incredibly special. The experiences she planned were beyond anything we could have imagined. We spent our days laughing, bonding, and trying new things--ziplining through the jungle, ATVing through forests and shallow rivers, and even swimming half a mile through a breathtaking cenote. We saw dolphins and sea turtles, visited a beautiful Mayan village, and enjoyed some of the most authentic and delicious Mexican food we've ever had. There were also so many magical, unexpected moments--like spending time with monkeys and deer, and even spotting a massive wild stingray. Every day felt like something out of a dream. What meant the most to us, though, was how safe we felt the entire time. As someone who is usually a very nervous traveler, I can honestly say I felt completely at ease. Amy created an experience that was adventurous and exciting, yet always grounded in a deep sense of safety and trust. This truly was a trip of a lifetime, and we are so grateful to Amy for making it possible. Her attention to detail, her ability to understand exactly what we needed, and her genuine care for her clients set her apart in every way. We will be talking about this trip for years to come--and we cannot wait to work with her again.

We planned a two week trip to London and Paris with Amy's help. She was extremely professional:…read moreknowledgeable, helpful, friendly, accommodating and available. I did not have one single negative interaction with her. During our trip, I called her once in a panic because I couldn't confirm a prearranged taxi to get to our train, and she responded even though it was midnight, California time. I cannot say enough positive things about her. We will most definitely go back to her for future trips! Oh, and YES! Our trip was amazing!

I have been using Sunnyvale travels for more than a decade now and every time I work with just one…read moreperson - Manisha!! She is outstanding, empathetic and very very supportive. She is patient with our changing asks, and she tries her best to get the best possible fare. It may not be the absolute cheapest, but you can be rest assured that you are getting the best support from an agent. One E.g - Last time Singapore airlines delayed my first leg from SFO to SIN by 12hrs... I had to struggle with them for 4hrs in the middle of the night to get my 2nd leg properly rebooked. When I got it eventually, we were spread all over the flight, this was especially an issue since we were travelling with a 6year old. Manisha fought with airlines and made sure we got the best seats and ensure that we were all together again. She also took care of our meals as always. On the way back, we had an emergency and needed wheelchair at the last minute, all I did was contact Manisha and she made it happen in just an hour's time. If you are shopping and want a person whom you can trust will support you, look no further than her!!

Manisha ji is amazing! She suggested direct flight tickets via Air India with a 17 month old…read moretoddler and it was the best flight experience. Previously, we wanted to book another airline with a layover but Manisha ji explained that that is more complicated and made our travels lot more easier. I worked with her few times in the past and it has always been a pleasant experience. Please be patient and kind and I assure you that you will get the best experience.

Just talk to Ritika. Last year, she gave me a great deal fly from SFO to Japan to India. Then India…read moreto SFO via Singapore. My friends and I have booked with her several times in the past years. Ritika is always prompt and always polite.

Terrible customer service! I just got off the phone with a guy, KENNY, from this travel agency and…read morehe was extremely rude. I called to find out the best rates and airlines to travel by in the summer to a specified destination. I don't have the exact dates yet because I need to know what would be the best time to fly out in terms of ticket prices. This rude, incompetent man had the audacity to hang up on me after telling me to just book my tickets online, because he did not want to do the research for me. FYI, KENNY, you work for Sai Travels and that's a part of your job description. And he needs to be fired. If you don't like your job, Kenny, leave it instead of taking it out on customers. Sai Travels will lose out on business if they keep this guy around.

After taking one look at the Consulate's overwhelming OCI application page, I knew I needed help. I…read moreposted a request on Sulekha, and within minutes Saurabh called me to explain his services. He sent me a clear checklist, and once I shared the required documents, he took care of everything from start to finish. He completed the form, mailed the application, tracked the progress, and kept me updated throughout the entire process. His communication and service were truly outstanding--I couldn't have asked for a better experience!

Saurabh called me within an hour after I posted my need for assistance in getting an OCI card. I…read more had been thinking of hiring somebody local in the NYC area, but went with Saurabh because of his amusingly high level of energy and confidence, even though he is located on the other coast. He led me thru the two separate processes with excellent, detailed, step-by-step instructions. He was very responsive and reassuring during our conversations. I recommend him with no reservations at all, and I will be happy to engage him again if needed.

Heartfelt thanks to Irene, for making this Hawaii vacation with my parents so memorable. The stay…read morewas amazing, the ocean front/ ocean view room (which I was a stickler about lol) was awesome! My parents enjoyed every bit of it. Irene listened to what I was looking for, wasn't pushing me to book. She let me take my time to review and ensure that's what I wanted and then proceeded. She's very quick in providing options and responsive, loved that! She even managed to get us a resort credit which was sweet and definitely came handy. I think I might be going on vacations more often given I have Irene to help me plan them. Thank you again! I 100% recommend Irene!

I will never take another trip without involving Irene. She made planning our trip easy, fun, and…read moremost importantly cost effective. She goes above and beyond to make sure your vacation is perfect and goes off without a hitch. Highly recommend Irene's travel for all of your travel needs.

My go to place for passport photos, fax important documents etc. great customer service and get…read morethings done in timely fashion. Strongly recommended

I needed some documents quick, on a deadline, and I came in to get help scanning and sending me a…read morefew files. The "emailing" of the files was $2, on top of the cost per page to scan. The process was quick and easy, staff was very helpful and efficient. I appreciated that it was pretty much full service.

Stay away if you don't want your trip ruined…read more My mom had to take Covid-19 test 72 hours prior to leaving the US to Japan. I made an appointment about a month in advance for PCR testing. Later on, I found out that the Japanese government requires a doctor to issue the certification for the negative result. I called Passport Health HQ and they told me "it can not be filled out since the doctor needs to fill this in and Passport Health locations only have nurses". I made another arrangement with another Japanese clinic who sees the final result and sign the paper work. When we showed up 72 hours before her flight, the nurse made me sign a paper work that shows the leadtime of 48-72 hrs for the test result is not guaranteed. I had no other option at this point. I asked the nurse to please ask the lab to rush it since she has a flight coming up, and she gave me "I wish I could". The nurse also told me that they can sell me the certification for extra $50 which originally Passport Health said they can NOT do. I pointed out that the certification says "Sign by Doctor" and how HQ told me that the nurse is not authorized to do so. Since we didn't have that much time before her flight, I cancelled the other arrangement and gave her $50. I don't know if what they are doing is legal. She even puts the result as "pending". They should only fill out the paper work if the result is negative but they were quick to collect $50. The other Japanese clinic was going to charge me $50, I guess Passport Health saw easy $$$. It takes about 20seconds to fill this paper work. The testing went very quickly. I waited for 48 hrs and since I didn't receive the result by email, I called Passport Health on Saturday. No one picks up, I kept calling back. Time of her flight came. No result. I was hoping the result shows up during her flight so I can email her when she lands. I call Passport health about 20 times but I guess they don't work on weekends. The nurse did not mention that to me. She said they run the testing 24/7. After over 100hrs, finally, the call went through to the HQ. They couldn't even tell me the status or even if testing was performed. My mom was forced to go through the quarantine process at the airport since she couldn't show the test result. Passport health just refunded me the whole amount. We just wasted so much time, be frustrated, worried, and my mom has to spend extended time in a small hotel room. If it was your vacation, would you want to use their service?

WARNING: SCAM ALERT. Passport health is the most deceptive and predatory company I have ever dealt…read morewith. PROS: - they seem to have decent reviews in the past... CONS: - 200$ covid test for 1 person - no gaurentee of results. This means if you need results for a flight within 72 hours, you will not get your results back - deceptive and lying customer service. After calling 3 hours before our flight, they said our test was done and they would be sending the results shortly. Flight time comes and still no results. We call again to find out we won't be getting our test results for a few more days?!? So disorganized and deceptive - 75$ refund policy if you don't want to wait in the dark for results that may not come at all - the WORST website design and interface I've had the displeasure of dealing with. - apparently they aren't even the company doing the tests as they are outsourcing their labwork, so they have no control over how quick things are done - preying on people who search Google for covid tests and promises more than they can deliver. - 0 communication from their end, we had to call in multiple times to get any info about our test status - makes you SIGN A DOCUMENT saying that you can't get a refund if your results aren't available in time, so they have no reason to push to have it done Please save your time, money, and stress by getting a covid test at the airport (done in an hour) instead of dealing with a ******, predatory company like this. Don't say I didn't warn you!

I needed to get a visa for my upcoming trip to China and I had a great experience getting this done…read morehere. They had my visa already ready for pickup in only a week from my appointment that I brought my passport and application to. I'm really glad I went through them to get my visa. It saved me a lot of time and trouble. They were very detailed and clear throughout the process from looking through my first online application, telling me everything that needed to be corrected (I had some errors since the fields weren't that clear to me), checking through my printed application again in person at my appointment (which had some errors due to the system), and making sure I knew what to correct before making the final application they could use. They made correcting my applications and getting the visa very easy. I would definitely recommend coming here

Can't say enough good things about this place. So thankful I called them when I did. I had so many…read morequestions and concerns about my visa application They patiently answered all of them. The staff were friendly and prompt with their service, they submitted my visa application the day I finished my paperwork and also sent in my passport the day after I gave it to them. Their service saved me last of time and trouble.

This business helped me renew my Chinese Visa and the process was very smooth. Good communication…read moreand fast turnaround time for passport drop off and pickup (about a week). They also helped me fill out the online application form.

I had a good experience with Grace. She was thorough and attended all the important details.read more