I recently purchased Deep Sea Cosmetics from West Towne Mall in Madison, WI. Ofir, salesman at the kiosk, told me they will always have a kiosk in the mall. I'm from out of town and I recently looked Ofir up at the mall, but Deep Sea Cosmetics is no where to be found! I needed to return Black Diamond mud mask spent $100, because after 1 use don't care for it. What does one do when a place folds up, calls Deep Sea Cosmetics headquarters. Aerial, customer service rep at Deep Sea Cosmetics rudely and strongly told me they weren't responsible for any vendors selling their product. In addition, hung up on me when I asked for her manager. She does not represent Deep Sea Cosmetics well and should be terminated immediately for treating a customer very poorly. Looking at my experience with Deep Sea Cosmetics, I won't be running out to buy DSC. They obviously don't care about their customers! read more