I want to express my sincere appreciation for the extraordinary service I received…read more The referral I was given should have happened years ago. I had repeatedly told other doctors that I constantly had fluid in my ears, but no one ever seemed to investigate it thoroughly. After receiving proper care, about 90% of the phlegm and congestion I had been experiencing in my throat has cleared up. I believe I may also have had an infected Eustachian tube that had gone untreated. The doctor who treated me was exceptionally kind, considerate, and down-to-earth. In fact, she was so approachable and caring that I initially thought she might be a nurse. She listened carefully, took my concerns seriously, and provided outstanding care. When I told her that what she does is like being a brain surgeon, she laughed and said, "I'm not a brain surgeon." What I meant was that her work requires an incredible amount of training, skill, precision, and attention to detail. The expertise she demonstrated made a real difference in my life. We live in a difficult and often stressful world, and I think it's important to recognize people who truly make a difference. I want to thank the doctor and everyone involved in my care. I am feeling so much better, and I am deeply grateful for the professionalism, compassion, and dedication I experienced. Thank you.

I wish I would have read the reviews before going. I felt they were just a money making machine…read more They didn't treat me for what I went for but did have me take a sleep study and hearing test. They never helped me solve the two issues I went there for. And, I called five times in follow up and never got a call back. My instinct was that they were just out to make as much money off me as they could, but did not sincerely care about me and the main I had. I would never recommend them or go back there.

It's unfortunate that I have to write a negative review because I genuinely liked Dr. Marlowe, but…read moremy experience with the billing department has been extremely unacceptable. I had a surgical procedure on October 16th involving a middle ear injection to address eustachian tube dysfunction. This procedure had been scheduled months in advance. A day before my the surgery date, Dr. Marlowe's office contacted me and required a $450 out-of-pocket payment for the injection, stating they would work with my insurance afterward to assist with reimbursement. I paid this amount. On the morning of surgery, I arrived at the surgery center at 6:00 a.m. and was informed that I would also need to pay a $1,200 surgery center fee because it had not been submitted to my insurance for pre-authorization. The office had several months to obtain authorization but had not done so - to my expense. I was told that if I did not pay the $1,200 that morning, the procedure would need to be rescheduled. After waiting months with intermittent hearing in one ear, I felt I had no choice but to pay. It has now been four months, and I have not been reimbursed for either charge due to repeated billing errors. My insurance company has issued multiple denials based on incorrect coding, missing documentation, and failure to submit required retro-authorization forms. Each time I follow up, they tell me "it's resolved on their end." It's "resolved" because I paid it! Unless I consistently pursue updates myself, no action is taken. I carry excellent insurance coverage, and reimbursement should not be difficult. The issue is not coverage -- it is the repeated failure to properly submit documentation and carelessness of the office because they are not out the $1,650, I am.

Zero Stars I made an appointment with Dr. Marlowe for FESS…read moreendoscopic sinus surgery. I've had chronic sinusitis for years. I have radiology reports back at least ten years stating "grossly deviated septum with spur" and was told I may have skull base tumors. I simply wanted the procedure to clear my sinuses. I brought CT scans, MRI, even my laptop with dicom medical imaging reader. He was rude, had his medical assistant open up the images in another room and didnt go over them with me, despite me bringing my laptop and disc player into the exam room. Despite knowing I need a FESS, despite my insurance already approving the procedure, he came back into the room and told me I was fine and didnt need the FESS. I was very surprised because I went to the appointment with the intend on scheduling surgery. I said, "what about my deviated septum, can you fix it" and he looked surprised and LIED to me (his facial movements and eyes let me know he was lying) and says, "its not that bad". I also brought along my medication list. He saw I already take 40mg of Protonix for GERD, and yet the only thing he did do was write me a second Rx for Protonix, that I didnt need. This was a waste of my time, waste of $45 copay, waste of health insurance payout. Do not beLIEve the 5 star reviews as he pays people to write them. Worthless. This guy Marlowe is worthless. Find another ENT. EDIT: to add the CT Scan from 2021 he said "looked fine" has this Radiology report: "septal deviation, convex, airway obstruction 50 - 75% and septal spur". A simple google search: "A convex septal deviation with 50-75% airway obstruction and a septal spur indicates a significant deviation of the nasal septum, likely causing noticeable breathing difficulties and potentially other issues like sinus infections. The deviation, especially when combined with a septal spur, can create a significant narrowing of the nasal passages, leading to impaired airflow." This doctor, Dr. Marlowe is a loser who is afraid to do ENT surgery. AVOID HIM. EDIT #2. When I showed Marlowe the Afrin/Lidocaine nasal spray that ENT Associates of Manatee gave me a few years ago, he looked stupid and asked me why they would give something like that to me. IDIOT. Please google: ENT Afrin/lidocaine. Avoid this guy.

He was the best doctor I could ask for. I struggled with ear issues my entire life. I grew up and…read moreno longer had health insurance. Dr. Shea made sure I got my ear medicine at an extremely low and reasonable cost. He worked his magic for me so he could help fix my ears. I highly recommend him to anyone who is suffering from ear or nose issues.

Dr. Shea is very nice and definitely cares but is rarely in the office and his staff is often rude…read more If you transfer doctors it's almost impossible to get your medical records from the clinic and his staff is very difficult when communicating about it. I also feel like he's definitely more focused on ears than throat. He misdiagnosed an issue I was having in my throat and it lead to a 4 week saga of going back and forth to the doctors before he realized I had a significant swollen lymph node that needed to be biopsied. Unfortunately, he sent me to the only hospital in FL that didn't cover my insurance and they wanted to charge me $14K for the biopsy. I agree with the other reviews, I'm always in the waiting room for 40 mins to an hour which is hard for a young professional that can't take that much time off of work. I think he's probably great if you have a small child with insignificant issues and you can take lots of time to get them to and from the doctor.

I had a vivear procedure done here, it did not work as advertised. They kept telling me to come…read moreback in for 5 minute follow up evals. They then tried to bill me $200 for each follow up. I eventually stood my ground, and refused payment. I'm now $3100 into a procedure that had very little impact and had a miserable healing experience. The office staff is nice. Call someone else.

I visited this practice recently with 5 completely different concerns about my health. The doctor…read morewas extremely friendly and competent, taking a lot of time to go over each of my concerns and explain which ones not to worry about and why while detailing a clear plan to investigate my concerns that warrant further attention. I don't think I have ever been so pleased after leaving a doctors office.

I saw Dr. Nall in office for a vocal issue. She was wonderful, concise, respectful of my time,…read moreexplained the procedures she performed to minimize my fears, and she was even warm and welcoming to my two year old daughter whom I had to bring with me to the office. I give her five out of five stars and I especially appreciate the practice running on time because I'm used to waiting. particularly when seeing a specialist. I highly recommend Dr. Nall and this practice!

I have seen Dr. Nall in this practice a few times. Don't walk, RUN away from seeing this doctor!…read more I had a (unnecessary, as it turns out) procedure done, and was immediately feeling unpleasant effects from it. When I was trying to sleep that night, I became concerned, because I was getting worse. I called the answering service and they put me in touch with the on call doctor, who happened to be Dr. Nall. She was very upset that I had disturbed her sleep, as she had to perform surgery the next day, and she totally dismissed me, although she was the on call doctor! I was unable to speak to her on the phone, nor get a follow up visit for 3 weeks! Meanwhile, the issue was not improving. I finally went to an ER and paid for some alternative treatments, all at my expense. I was finally able to see her today, and she stated the problem was my nostrils were small, and I probably had an allergy. I did not have the "allergy" before she performed an unnecessary procedure! She also said that she is very busy seeing really sick patients, like those with cancer, implying that I wasn't worth her time, when she caused the issue from which I was suffering! I did see another doctor in the practice, since I couldn't get in to see Dr. Nall, and she was wonderful. I would highly recommend her, Dr. Rachel Kelley.

I am a 5 year patient of Dr Head. Very good diagnostician. He is one of the few physicians who…read morereally take time to explain treatment medications and future plans. He was able to diagnose an unusual problem with a blood clot after misdiagnosis from emergency room. I truly trust his opinions and him as a doctor. And I am a 35 year RN critical care, so I know good from mediocre. He's really good! You might have a long wait but if you don't want to wait go to the guy/gal with the empty office. You'll find out why you should see DR HEAD!

I only saw Dr head once, as I was travelling to Florida and got an hear infection…read more Dr Head was really friendly, attentive, and did spend the time to explain me what I had and even got to answer other questions I had on ear related issues. He was also really precise in explaining what he prescribed and what to do next in my state. I wish we was not so far from the Silicon Valley!

Dr Gupta is a very kind and knowledgeable doctor for primary care and geriatric medicine..I have…read moresome very complex medical conditions going on. I am not an easy patient to treat bc of all my medical issues.Yet I feel I'm in the best of hands as Dr Gupta's patient.. I have very high hopes that he's going to help me! And is off to a great start with helping me now! I think I'm going to love this new doctor of mine.

Dr. Gupta has a method his madness. He really get to know you and first doctor that actually…read moreunderstand someone dealing with chronic pain. I don't need to complain about every little thing ...it help bring up the atmosphere. patients think they need to complain every time. Just check the boxes and be truthful. He will never judge you. He understands the wait is long.

I have been a patient of Dr Khazanchi 's since about 2009. He has been an amazing…read moregastroenterologist - He is always dependable , caring , concerned and has the most fantastic personality.- I have always felt very well managed by the ARNPs, RNs and technicians - above this- the doctor is extremly brilliant!! We are so lucky that he has decided to be a primary care , concierge physician now along with gastroenterology! I had my first primary care appointment on Tuesday with him and I feel like I saw 4 specialists. So grateful to Madison too , his medical assistant,for her positivity and sweetness. Doctor K is always available if you have problems- very important to me at age 67. Try him for a month and see what I mean about his insight , understanding, caring and mirth. It makes me feel so at ease knowing that now he is "steering my ship, " so to speak and knows what I need to have to stay well and on top of what is necessary- AND what is NEW in the world of medicine to keep me alive to see some grandchildren some day If you chose him you are going to want to thank me.

Dr. Khazanchi and staff are very knowledgeable, very professional with…read more great skills. I highly recommend him.