I was in town for just a couple days for riding the local trails when I ran into a shifting…read moreproblem. Took the bike to Oneota River Cycles where the owner greeted me with an enthusiastic and helpful attitude. He went out of his way to diagnose the problem and show me as he fixed it. His honesty and experience could not be surpassed. Need bike repairs or equipment? Go here for sure!

From the owner: Oneota River Cycles Provides Bicycle Dealers, Repairs, Sporting Goods-sales, Sporting Goods Repair,…read moreRental Service, Equipment Rental Services to the Decorah, IA Area.

Very friendly and helpful place. Easy process to rent bike - sign a waiver and pay when you…read morereturn. We rented their regular 24-speed Fuji bikes. The rate was $18 an hour plus an additional $5 dollars for every additional hour and $5 for helmets. They sell water if you need it and have a holder on each bike for a water bottle. We rode first to Whalen and checked out the pie shop and then returned and went back the other way for a while for a total of two hours. A pretty bike trail that is mostly flat. The visitor center is right next-door and has clean restrooms. A very nice experience.

Great bike rental place right on the Root River Trail. Mom…read moreand I rented two Biria bikes because they looked comfortable and cool. ;) The staff was super friendly and we had the best time on an hour long toodle down the path and back. Would definitely do it again! Seeing all the tubes and kayaks out front of the store made me think it would be super fun to hit the water next summer!

In walks the lady looking for help in adjusting her bike fit…read more Out walks the lady who had her bike seat adjusted, handlebar extension installed, and overall fit analyzed by proficient and professional Scot. Wow! Some of the best customer service I have ever received. Smith's Bike Shop is the best.

Today Erik (Smith's Shop Owner) really went above and beyond. While on a ride, I had stopped to…read morefigure out the source of a rattle. Erik, also on a ride, sees me and stops, Despite my protests, he figures it out in 30 seconds. He then gave me input on how to fix it when I got home. Fast forward. I finish my ride and the piece has fallen off. I am back walking the trails looking for the part and I receive a call. Erik has not only found my part on the trail, he has dropped it off at my house! What a great human. I am appreciative of the midwest nice here in LaCrosse, and the amazing bike community. Thank you! Go Smiths!

I just purchased a new Velotric E-bike from wrench & Roll. They went over the whole bike on how…read moreeverything works and set up the App on phone to sync with the bike. And the test ride was great I like how Wrench and Roll is located on the North Side of Lacrosse. Great location to test ride it reminds me of the neighborhood bike shop growing up Great guys. Thanks SS

This is the only bike shop in the area that sells belt drive bikes. It's also the only one that…read morereally knows how to work on belt drives. Service is top notch, and reliable. This is the place you want to take your bike, even if it's got a chain drive.

Super bike shop to get your bike repaired. Dan, the bicycle mechanic is super knowleageable,…read morehelpful and friendly. I was riding across Wisconsin and had a nagging issue with my bike that Dan expertly repaired. In all my bicycle travels this is the best place I have experienced for getting my bike fixed. Thank you Dan!

Just purchased my new Talon 1 from Emily after having a great experience buying a new road bike…read morethere 5 years ago. Sales help was wonderful - suggested I wait until they could assemble a 27.5 so I could compare with 29. Glad I chose the 29 and appreciative of the chance to try both. After 1st ride gears needed some adjustment and Dan in the shop nailed the perfect adjustment. Overall you can trust the shop to sell you the right bike for $ and use

This bike shop has by far the BEST customer service that you will find at ANY store in Wisconsin…read more No matter what you get from them, a bike lock to a new trail bike, they will make sure that you feel that you made the best choice, even if there are higher-end products that they are selling! I would TOTALLY recommend this bike shop to any of the people that I know.

Went in to the shop today to take a look at a gravel bike I've been eyeballing for a few weeks on…read morethe internet. Cody was awesome and very patient. He knew I wasnt going to buy today but still was incredibly helpful. He spent 45 minutes answering my questions, sizing me and getting two bikes ready for me to test ride. Amazing service and extremely knowledgable. I'll happily make the drive from LaCrosse and make this place my go to bike shop in the future. Can't wait to back soon with the some more cash in my pocket.

Really awesome bike shop right in the middle of Waterloo. Fair prices, all the bikes and…read moreaccessories you could want, and best of all, friendly faces! They also do repairs (including a free adjustment on my bike brakes). It's always a pleasure to shop here and support local business.

Poor service. We brought in two brand new bikes, both put together but not professionally. We…read moreasked that they just make sure they are ready for the road. We ungraded a seat on one bike, $30-something seat. Bill is $206.46, to make sure everything is tightened properly. Paid the bill. When the bikes are to be picked up two hours later one of the tires is all of a sudden blown. Inflated it the night before, today it is blown. It wasn't blown two hours ago, but I guess the warehouse is too big to have noticed that. Insulted us in the quality of bikes that we bought, said that they would have given us better service if we bought bikes from them. Right out of their mouths, not mine. My experience is bad customer service. They had a fish on the line with the bill for "set up" and figured they would take it one step further. I didn't ask for new greasing and chains or anything other than to make sure they were both ready for the road. All of the service they provided couldn't have taken more than an hour on bikes that were already put together, even if not perfectly. That's a pretty high dollar per hour charge, which I said fine. We have two bikes to ride. The tire blowing out is fishy at best. Quote a reasonable price instead of assuming a customer wants you to do a complete put together job when the bikes are already put together. Zero concern for the customer or empathy. You should have taken care of the tire, minimum. Thanks for the insults as well.

Incredible experience. I went in with a bunch of questions last week, sort of knowing what I…read morewanted. Dave spent an hour going over questions, giving me pointers, and even letting me test ride for 30 minutes. Went home loving the bike and the place I bought it from. Couldn't recommend this place more!

A terrific experience for me, as Bicycle World, completely delivered in terms of expertise,…read morecustomer service, and personal interaction. Parrish and Dave were so knowledgeable, and their keen feel for their available products made the entire experience a terrific one. I appreciate their kindness and their overall way of doing business. So happy with my decision and the bikes that I bought.

Awesome!! Great equipment at good pricing. Bikes are top notch, it's like it's your own.read more

From the owner: Outdoor gear rental for adventures BIG and small. Canoes, Kayaks, SUP, Mtn. Bikes, Fat Bikes,…read moreTents, Hammocks, Sleeping Bags, Sleeping Pads, Cross Country Skis, Snowshoes and more