While Dr. Marc is an excellent chiropractor, I will never return to this office. He has an absolute mad woman working behind the counter and I've never been treated so poorly in my life. Haven't been a customer of Dr. Jay for over 20 years I switched to his brother when Jay retired. As I always did with Dr. Jay, I walked in to see the doctor spoke to the woman at the front desk and then had a seat. For sitting in the waiting room she proceeds to tell A patient who is checking out how "this guy just walked in... I hate walk-ins". Not being able to believe what I had just heard I said to her "would you like me to walk out" and she replied I don't care... You do this all the time. She then began arguing with me about it claiming how she told me she does not except walk in's. No I'm not a genius but I do have a relatively somewhat functioning brain and I know for a fact had someone told me they do not except walkins I would not have driven all the way up to Kingston to "walk in". Dr. Marc came out while we were going back-and-forth and she says to the doctor "this guy wants to talk to you about me" the doctor looked at me and then laughed kind of nervously and walked back into the back offices. The woman continue to carry on now starting with me about my insurance company telling me that they are not paying the bill...... I have excellent insurance and my deductible has been met so I asked her to please give me a copy of whatever they sent her declining payment so I can forward it to the insurance company. She refused (because the claim she put in was only about a month old and I know it takes longer than that to pay these things out) but she continued yelling screamed at me that she doesn't want to argue with me and then told me to leave. I can only assume this woman must be a relative or maybe married to the doctor because I don't understand how anybody would keep such an unprofessional, rude and condescending woman employed. I honestly thought she might be insane and the doctor was doing her a favor by keeping her working. Long story short... I will never return to this office again.... It's so sad because Dr. Marc is excellent and Dr. Jay was the best. I will not however subject myself to being treated like this ever again. It's very sad. read more