My father and I visited Ears-Rite for our hearing needs. I found the staff to be very…read moreprofessional, courteous, and knowledgeable. Unlike Sams and other big box stores, this is a small business that can provide focused and complete attention to the customer. The location is very convenient- the storefront is in a strip mall, and the walk to the door is very short for handicapped individuals. Roberta Sinclair and her team are the best! This is a five star operation all the way!!!

dr. Taylor was unbelievably fabulous! I went with my husband because he was having problems with…read morehis hearing aid and we wanted to make sure that both of us could adjusted if necessary. Dr. Taylor was with us for about an hour cleaning adjusting fixing and just doing everything to make us feel secure when's he left the office I

Dr. Leslie is Professional yet Mild Mannered and Very Caring and Concerned with the reason for the…read moreVisit. She is Informative as to what the Exam Can and Will entail with Caution yet seeking Results if it's not just an annual visit. The Office Staff is Professional and Welcoming which includes the Reception/Dismissal and Assistance to Dr. Leslie. Overall this is a Blessed Great Team. Continued Blessings and Success ~PEACE~

Unprofessional. Will not recommend. She will have you waiting in the exam room for hours while she…read moresee patients whose appointment was after yours!

I honestly don't have a ton to say except that his staff is very thorough and he has a great…read morebedside manner. If suffering for dizziness/vertigo, he is the doctor that all of the groups recommend. They see all ages at his office. There are multiple doctors at this office off of Winn Way. everyone is really nice and office is clean. It is just a little difficult to find sometimes..

As others have mentioned, the doctors and treatment are fine but the infinite hoops you have to…read morejump through to get anything scheduled makes working with this office a total nightmare. We had several post-op appointments scheduled incorrectly and to change them took multiple calls as their system seems to be to send you to a voicemail box that is never checked and your calls are never returned. Very frustrating, would not recommend.

I'm sure these doctors are well trained and competent at what they do. However, I do not recommend…read morethem if you ever need to communicate with someone in their office. I have downloaded the app to the patient portal, but I keep getting locked out even when I reset my password. There is no way to contact them by phone. When you call, someone in some remote location answers. If you ask to speak to the Decatur office, you get a voice mail and nobody calls you back. Very unprofessional and frustrating for a medical office.