There's other local restaurants that deserve your support! Decaro's is a JOKE! Service was terrible and food was cold and awful! If you need a place near by, try Brown Bag Bistro! It's good comes out hot and delicious and their staff won't treat you poorly!
Our experience started by getting a young waitress that seemed clueless about how to provide service. Upon receiving menus, we asked for the lunch special, which was not listed but always a previous option. The girl I formed us there were only 22.95 specials with large pizzas. We continued to ask providing information about the normal lunch special, small pizza, salad and drink. She said no we don't have anything like that. So we opted to just get the smallest pizza on menu which was a medium at 10.95 (we ONLY order cheese, no additional toppings and no extra cheese). Also what changed was the cheese, which used to be mozzarella. We continued to wait and wait and wait for our food-at least the one salad we ordered, we thought would have already come out. Bread normal comes to the table with this as well. We received none. So it was asked for. The bread is not what it used to be either, so don't get too excited. Upon waiting again, for our food to arrive. I overhear the kitchen/waitresses say whose is this pizza and kids meal? So yep, I knew it was ours and sure enough, it's cold and actually quite soggy! Big disappointment from the man who came out previously and said "we have the BEST pizza around, Romas has nothing on us!" BIGGEST LIE IVE EVER HEARD!! If you have the chance to go to Bethalto for pizza, Do it! Romas is 100000x better!!! Unless you enjoy Cold, soggy, lifeless pizza? Continuing our experience we over hear a close table ask for the lunch specials and their waitress kindly ask what salad dressing, what to drink...because By Golly, they DO HAVE a lunch special!!!! It's 10.99, just to clarify. So now, we have a 3.99 salad, a 10.95 cheese pizza, and a 2.50 soda....all which should have been 10.99 for the darn lunch special!!! Well at this point I'm frustrated, I ask to talk to the manager. A manager comes out, we start to tell him our issues and that maybe their waitress needs to know this. Without even an apology, he says, well I can take off $5, that'll be about the price. Umm, okay, whatever. Well we receive the bill (after asking for it), the pizza is rang in as 12.44, the salad 3.99, the soda 2.50 and then our additional soda and kids meal 5.99. With a $5 off, that would barely cover the salad. Mind you, now, I have a new problem, why is my pizza an additional cost???? On the menu it's 10.95? How does it now go up and yet, you're supposed to be covering the issue of your employee not allowing us the special we wanted in the first place, which is the same amount of food that you get with the lunch special (minus the slight increase in pizza size-which was not needed!). In our frustration, we pay the bill and leave, but this is a CAUTION for all who decide to dine here! Oh and did I mention we hear again from the kitchen the staff complaining and talking about us? Yes, so if you like a disrespectful, dishonest, down right crappy eatery, enjoy Decaros!
Side note: I normally provide awesome reviews and love to encourage and support my local eateries-which I have some great suggestions above too-but this place doesn't deserve it. read more