I just read an ugly review and I'm sorry that happened to you. However I've used this U-Haul place…read moretwice and have had excellent service both times. And it's not just because I'm a girl cause I looked like trash all the times I came in! There were complications with our truck, we had to keep it two extra days, had to call U-Haul roadside assistance and get the battery replaced in our truck, I was very stressed out about the price, and what was going to happen, and the gentlemen were very accommodating and assisted me so well! I called multiple times for help and everything the time everyone was patient and kind it was a huge Christmas/New Year's gift!

Don't trust these guys. Zack quoted us one price, then the "Manager" Jonathan Reardon demanded we…read morepay exactly DOUBLE the quoted price AFTER we arrived for our appointment. Manager made zero attempt to correct the situation, insisting that simply because Zack wasn't working the day we came in, he was under no obligation to honor the quote. Needless to say, they lost our business. Not only does the manager operate unethically, he operates this location illegally. Specifically, such acts are a violation of the Consumer Fraud and Deceptive Business Practices Act. Avoid this location.

In desperation, I called around to get prices of other storage and one that was closer to my area…read more The Storage company that I had been in for almost 3 years was charging me $150 a month. I could afford it no longer. The staff at aEXTRA SPACE STORAGE were very good at helping me pick out the size of storage needed for stuff., actually they saved me $60. I'm serious! I'm so grateful! Affordable prices, clean storages, secure.

I dealt with Josh at the Abrazo location on two different occasions and both times he not only…read morelistened to what I was needing but then sourced out the appropriate storage unit(s) to fit the bill at the right price. Professional, courteous and polite he was very pleasant to deal with and worked hard to get me the right storage unit both times. Great customer service. Will do business with this location again in the future without hesitation.

I have rented self-storage units in the greater Albuquerque area for the past 10 years, and this…read moreone on Golf Course Rd in Rio Rancho is by far the best. Number one, their rates. I am currently paying HALF of what I paid to the mainstream storage place (hint, they are all over town and have a green and white logo, their name begins with the word "extra"). In addition, the on-site office folks are super warm and friendly. It's also a large facility, with a lot of space to maneuver vehicles. You can rent storage units here, or spaces for vehicles such as cars, trucks, RVs and boats. My stored items in my unit stay much cleaner, I think this is because it's an older facility, with better-built structures. The hours are super convenient: 7 am - 9 pm 365 days a year. Icing on the cake is that I have a beautiful Sandia mountain view from my unit! I absolutely love this place and would give it 10 stars if I could.

Quick and easy and answered all my questions. Unit was exactly what it shows, communication was up…read morefront and simple

Went into Cabezon Storage this morning and encountered Joseph. He was EXTREMELY helpful and…read moreknowledgeable about the size of storage unit I was needing. He took us to see the unit and it was the cleanest storage unit I have ever seen. Rented on the spot! With his GREAT attitude, knowledge and the spotless unit I would be a fool not to go ahead and rent it. Thank you Joseph for starting my Saturday off on a very positive note!

I loved the whole thing! I can't wait to collect more stuff to get a unit again! I seriously…read morerecommend this company. It was such an easy experience!

I rented at this location for about 8 months. Leslie was very friendly and helpful getting me set…read moreup. She was also very helpful when I moved out. I highly recommend! The facility is clean, very secure and everyone was friendly.

Very friendly, professional staff. Very clean storage units. I know my belongings are safe…read more Recommend to anyone who is looking for a storage unit.

Great location at a reasonable price. Very clean and well maintained storage units. Misty was very…read morehelpful and professional. Answering any questions I had. Highly recommend this location.

Misty runs a beautiful place. She is attentive to her customers, I had a couple of dates that kept…read morechanging as I was moving in to my home...Misty assured me that all was fine and assisted me in every way she could to minimize anxiety. She's the best!

Staff was very professional and helpful. Inventory and options were plenty. Pricing was fair. Pick…read moreup and after hour return options were very convenient. I was grateful for the available ready to use options in the truck like the blanket for securing and cushioning item (I did not use), and the hand truck/dolly (which I did use). I would recommend this location and also use them again.

I was lied to at the Rio Rancho, NM U-Haul. I am relocating and asked if my vehicle could tow a…read moresmall trailer. They told me yes (2021 Toyota Corolla). I also specifically asked them how many pounds of personal items can I put in the Trailer - JUST personal items. I was told 900 pounds. I asked the same question numerous times to be sure I could put 900 pounds in the trailer. Well they flat out lied to me. After I paid $526.20 to put a hitch on my vehicle I found out I can only put 400 pounds in the trailer. This isn't enough and now days before I'm supposed to leave and out over $500 I have to find alternative methods to move. I would NOT use this facility every again. They are liars and just want your money

Fantastic service! Great to work with! Robin was very understanding and fantastic to talk to and…read morework with.

Great service, easy setup, good access to facility, very knowledgeable for unit needed for your…read morestorage needs