Jason and the guys at the shop are amazing!!!! We were about 400 miles from home and had some…read moreissues with our bike. They took it right in and got to work on it and literally saved us. Highly recommend!!!!!!

Absolutely fantastic people!!! We broke down and, while we decided to tow our bike home instead of…read morefixing there, the customer service of these guys was unmatchable. Vern and Diamond are two of the nicest people we've ever met. They are efficient, know their stuff but, more than that, just really treated us great when we were in a difficult situation. Highly recommend if you ever run into a dilemma in Deadwood. Even if they can't help, they will make you feel better. Thank you from Colleen and Mitch!

Absolutely outstanding folk in this business. Shawn (Parts) was friendly and provided immediate…read moreservice. Andrew (Sales) knows his BMW lineup and was also friendly and provided immediate service. Thank you for an enjoyable experience!!! BTW - they have an incredible inventory of motorcycles (new & used).

In preparing for our only chance at a rally in 2015 (the Menage a Trois) I had a service…read moreappointment scheduled at BMW of Utah in Sandy a couple days prior to the rally. Part of that service was to include new tires. As the riding season rolled on I realized we probably wouldn't have enough tire left to make it to SLC. With that in mind I called Sturgis Motorsports (our nearest US BMW shop) a couple weeks in advance and set up an appointment for first thing in the morning on a Tuesday. My thinking was if someone was going to destroy the TPM sensors, might as well be a place that stood a reasonable chance of having them in stock. At 0330 that morning, with both fuel tanks topped off, I turned south for Sturgis. Six hours later (yah, the nearest dealer was a six hour ride away) I was waiting at their front door for them to open (because of the time difference I got there a half hour early)... That's when the fun started. "I'm here for my 0900 appointment for new tires." "We don't do appointments. I don't know who told you that you had an appointment. It's first come, first served." Fortunately I was first come... "We will get started right away." "Where is the customer lounge and coffee pot?" "I think there are some chairs upstairs, the nearest coffee shop is a quarter-mile down the road that direction..." "Please tell them to put 38 psi in the front and 40 psi in the rear." "We don't do that. They are going to put in whatever the sidewall says to use for maximum pressure. You'll get whatever you get." TWO AND A HALF HOURS later, they finally get done and hand me a bill for $575 which included $50 for *each* tire for just the swap... I haven't ever paid that much for a swap even when I carried the wheels and outsourced tires into a random shop. Let alone when I was paying a premium price for "discounted" tires from the place that was doing to swap. Yah... he told me I received a "discount" on the tire price. Turns out their 'discount' was 20% *over* MSRP. Yah... I'll set fire to the bike and walk away before I even let them put maximum pressure air in my tires again.

The BEST in the Hills. Polite and Humble. Excellent work.read more

My wife and I are from California. We came to Dakota V-Twin with the cams, oil pump, and related…read moreparts from my wife's bike in a box the Saturday before Rally week started. A dealer in Wyoming took it apart because of valve train noise, but found nothing wrong. Dakota V-Twin put it back together for us, fixed the noise it was originally torn down to find, and charged us one third of the dealer's quote even though their tech worked on it until 9:30 on Sunday night to finish it so my wife could ride the Black Hills! This kind of service and dedication are unheard of! I can't speak highly enough of Dakota V-Twin, and highly recommend them to anyone who needs parts, service, or repairs. You'll never find better folks when you're on the road! Buckshot & Reggie; Thunder Press

Had a motorcycle tire issue Labor Day weekend at the end of the day Saturday. John went and picked…read moreup the tire for us and then stayed late on the holiday weekend to fix. It ended up being the spokes. We are able to get back on the road Sunday and not have to be stuck for two days.

Just finished getting a tire change and dyno run. Very pleased with the service, Jon went the extra…read moremile to ensure my bike was safe for the road. Thanks!

Just started getting into riding and needed help finding gear. Super helpful staff! Showed me and…read moremy friends around the store and helped me get my helmet and gloves, went in about a month or so later and they remembered us and helped my friend get her helmet! I'll be going back for the rest of my gear and anything else I need.

Good people with a huge selection of almost anything, for almost any bike. I've made quote a few…read morepurchasesfrom them online over the years but this is the first time I've been in a retail location.

when i go there they treat me like someone not just a number or to try to sale anything they know…read moreyour name even if you havent been there for a about 2yrs or more i like how they go out of way for you even if buy a indian or a used harley they have alot to look at in stock and ive been there 4 times to look at and or to buy and each time i do i get a fair price louis myers

0 was looking at a Indian Pursuit moto trike 2022. Wanted to trade my 2015 Honda goldwing with a…read more2023 CSC trike kit. They said they would give me 19000 for it . Which is a joke , the CSC kit cost that . Here the joke they have a 2005 Honda goldwing motorcycle with 20000 more miles on it plus it was not a trike for the same price. Buyer beware.

This store had a lot of their merchandise with discounts and their selection was great. I recommend…read moreto stop by and grab some items for Sturgis week.

Strictly a merchandise store these days but still iconic. Good selection of HD goodies. Great…read morestaff.

I was charged 125+ dollars for a starter relay and a bolt. The same parts are less than twenty…read moredollars online. Feel like they ripped me off.

I had just been released from military orders after a long summer at Fort Meade. I was looking for…read morea toy to play with until I went back to school. I was able to find a nice Yamaha dirt-bike and a trailer for a low price. The financing was easy and the friendly service meant for a painless experience. They also three in a complimentary helmet and some free straps. It was a very friendly place.

Rice's Rapid Motorsports (Rapid City, SD) - 1/5 Stars I've…read morehad nothing but the worst service at Rice's Rapid Motorsports in Rapid City. For starters, I bought my 2026 Suzuki GSX-8R there, and I've had nothing but issues with it. My speedometer is 9 mph off, which is outside of Suzuki's guidelines, yet the mechanics at Rapid claimed it's only 3 mph off when they checked it with a GPS. I've had law enforcement verify my speed, and it's 100% 9 mph off. They told me it's within Suzuki's guidelines and there's nothing they can do. Later, I noticed an exhaust leak sound. Upon inspecting my exhaust, I found a factory defect with the muffler where an extra bung hole wasn't welded properly. The mechanics at the Rapid City store told me it's normal because it's a "drain hole" on top of the muffler. This is a direct quote from their service shop. FYI, there is no drain hole, and if there was, it definitely wouldn't be on a welded bung hole on top of the muffler. That was strike two. A couple of weeks later, I noticed paint chipping off my rear disc, which isn't normal. I stopped back at the Rapid City store, and a mechanic came outside to look at my bike, only to tell me it's brake dust and not paint chipping. After doing my own research and talking to two other shops, it's clear this is a defect on the bike. I'm absolutely disgusted with how the Rapid City Rice's Motorsports location is run. The mechanics don't seem to have a clue what they're doing and are giving out bad info that could be a liability. My money will no longer be spent there. For the Rapid City location: You need serious work. Not only is your customer service absolute trash, but you have untrained, un-knowledgeable people working on customers' equipment. That's a huge liability, and it's only a matter of time until a lawsuit comes your way. Your sales reps suck and have no knowledge of the products; I've had salesmen leave in the middle of a deal to go work with someone who just walked in the door. It's all about money in Rapid. I have nothing good to say about this location except if you want to go somewhere where they really don't care or know much of anything, check out Rice's Rapid Motorsports.

Deceptive business practices - Promoting a 2026 Kayo Storm 70 for Sale - Spoke with Mark the…read moresalesman, said he had a 2026 ready for pick up, did the paperwork, load the machine, get home and it is a 2025. Called and spoke with Cody the sales manager (maybe Corey) Said there is nothing they can do despite there being a $400 value difference between the 2025 and 2026 and basically sorry about your luck. Absolutely sad way to treat customers - We will go elsewhere for out next machines.