We visit Bar Harbor every year for almost 10 years in our family RV. We got here the other day and…read morewhen I went for a propane refill, found that the couldn't hook up the fill line without it leaking propane everywhere. Guys couldn't figure out what the problem was but we found online there is a rubber gasket that goes inside the fitting. Turns out the last fill must have gotten the seal stuck to the adapter and when disconnecting, it pulled out the seal. No one had any idea about the seal but we found online it's an ASME 1.75" connector and it does have a deal. We called around and with the help of the service manager from DEAD RIVER PROPANE SUPPLY directed us here. The staff was very helpful but they didn't have a seal in stock. HOWEVER, he took a brand new tank valve assembly, removed the yellow cap, and picked out the seal and gave it to us! Talk about customer service .... he said it was no charge when my husband offered to pay for it and said he would just order a few replacements. Thanks for helping us with a part that we needed !!!!

I've been using them since I moved here. I've always had friendly and courteous interactions with…read morethem. Never an issue

Buyer beware! This company believes that being their customer is a privilege. I contracted them…read morefor my propane deliveries, and bought an expensive generator from them, but the generator doesn't work. Bill Birdsall, the owner, came over and identified a part that was not functioning so when the power goes out the generator creates a lot of noise, it does not deliver electricity to the house. He agreed that as soon as the part arrived, he would schedule a time to replace it. After two months, I followed up with a call to his cell phone and there was no answer. After several tries, I called his office three times--each time leaving a message that he should call me back. Finally, when he ignored all my messages, I left one with a woman at the office that all I wanted was to follow up, but if he continued to dodge my calls I would have to involve a lawyer. He called me in minutes, insulted me, implied I was a complete idiot, that he had spoken to his lawyer and that he was firing me as a customer. He also stated that all the contractors I work with have said I was a terrible customer! Other than the company who put up my house--who were themselves completely lacking in any kind of customer service, even to the extent that I never had a walk-through when the house was completed--I can elicit good reviews from all other contractors I have worked with. The fact that he has a lawyer on speed-dial indicates that Mr. Birdsall and his company are no strangers to irate customers who have experienced his unprofessional behavior. That he immediately tried to impugn my character also speaks volumes of how he does business. Stay away. Life is much too short to deal with companies like this and the people who run them.

Home Depot in Ellsworth is a home improvement store that my partner and i visit frequently for…read moreeverything from tools to garden supplies. With its vast selection of products and unbeatable customer service, it is truly a one-stop shop for all your home improvement needs. The store is always well-organized and clean, making it easy to find what you're looking for. The staff is knowledgeable, friendly, and always willing to go the extra mile to assist customers. Whether you're a seasoned DIY enthusiast or a novice homeowner, Home Depot has everything you need to tackle any project. From tools and building materials to appliances and garden supplies, their inventory is extensive and of high quality. The prices are competitive, and they often have great deals and promotions. P.s. Don't sleep on this spot to get some nice house plants.

While Pam was watering plants she not only took the time to answer my questions about available…read moreinventory but ended up recommending how to get my piano tuned... In Downeast Maine you can bet the Home Depot garden center helper will also be a retired music teacher... Luz inside was also very helpful at checkout.

This propane gas company serves the Bangor and Lincoln areas. Their Propane prices have generally…read morebeen lower than competitors, and their deliveries to my somewhat remote lake have been ok. They do not deliver to remote areas after about 1 October. I stopped using RH because I need new 100 gallon propane tanks and theirs were twice as expensive as a competitor in Hermon.

Customer service has really gone downhill since they have taken over Marquis Heating. Especially…read moreoffice staff at the Northern locations. Unprofessional, rude and provide nothing but excuses for staffing and scheduling issues as if it's your fault as a CUSTOMER they are supposed to be providing a service to. Just pathetic.

Bad customer service. Told 3 times over 6 months that my…read morecredit refund check had been mailed. Called a 4th time to be told that the check had been mailed to the NH Treasury DEPt where I could apply for it anthem when processed and approved to allow up to 90 days for delivery. Representative on phone was rude and unwilling to help. Horrible experience

I switched to Irving from a different company and I have mixed feelings about them. They have been…read moreresponsive which is good, and my propane cost is lower, again good -- BUT I had one of their services techs service my rinnai because it squeaks. I was told I needed a new part for the fan. Great, I replaced it and it still makes the same noise. They came back to check it out again and said they couldn't help me. So $650 later I still have the same problem. Makes me really angry and there is nothing I can do about it. My advice, don't take their word for what is wrong! I wanted to give an update, Irving is going to credit me the $650 towards a new rinnai. I guess the polite squeaky wheel got a great outcome! So I just changed the review to a 4 star