We was not happy with the information given to us from this company. the price and suggestions they…read moreclaimed they found was not quite reliable.

Great service, fast, and very knowledgeable. Cleaned out both chimneys quickly and efficiently and…read moregave great feedback about future possibilities and areas to watch. Would highly recommend for all your chimney needs.

We do not recommend this chimney company, they took advantage of my mother. installed a liner and…read morewe cannot use our wood stove or enjoy heat. We had to get another company off yelp to make it right. Beware of Hancock Chimney.

This was the 4th provider who tried to fix my leaking chimney and this time it worked (at least so…read morefar, so good)! My chimney had been leaking every time it stormed. I hired 3 other masons in succession to go up there and try to fix it, but the problem persisted. Hancock Chimney Sweep came out within a few days of my contacting them, inspected the chimney inside and out, and gave me a quote. Two weeks later they came out and did the work. Another big storm came through a few days ago, and not a drop got into my kitchen! Thanks for the great service.

We've utilized their service to clean and service our pellet stove. It was efficient and…read moreaffordable. I would recommend their services if you're looking for someone local to repair or service your pellet stove.

We recently bought a very expensive stove from these people, they scheduled the install 4 months…read morelater after moving the date twice. They installed the fireplace, did something to our electric in the house and are now claiming that they had nothing to do with it. Three times they denied it and are now claiming that they don't need to stand behind their work. Run away and use a different vendor.

Came to clean our liner, they damaged our pellet stove insert! Cracked the metal venting pipe that…read moregoes to the flue. Flames came out of the back of unit. My husband had to fix it, since they refused to come back and do the right thing. We do not recommend this company for anything

I am leaving a medium rating because you have to leave one to write a review. But I have no idea if…read moreThe Chimney Guys do good work. They gave us an estimate to install two chimney liners and explained what would be involved. So far so good. Later they left a voicemail with their estimated price. I called back and left a message saying the price was agreeable to us and could we schedule the work? I called two or three more times over the next month and left similar messages. There was no response. I gave up phoned an outfit recommended by my furnace service person, He came and looked the situation over and gave a similar estimate. We approved the estimate and the work has been done.. In talking to him, he said that business is taking off with people buying old houses and moving to Maine in droves, ? I get it: The Chimney Guys are busy or have some other problem, but a simple would have been the courteous move to make.

Really looking forward to rating them.....excellent service. Polite, knowledgeable and thoroughly…read morepleasant technician. Highly recommended.

From the owner: If you are looking for a quick chimney sweep, or you need any chimney work we are who you want to…read morecall!

High prices, terrible service, added hidden fees even on top of the exorbitant charge for…read moreinstallation, and the staff was unconscionably nasty when questioned about the charges. We felt locked in using them in order to get the stove we wanted, but we wish now we had tried harder to get it elsewhere.

Looking for a wood stove for an odd space. The staff was friendly and helpful. We picked one and…read morewe have a quote that included all the stovepipe as well as the stove. They were knowledgeable of the stoves and had many in the room including one running.

Well I placed a fix my natural gas stove . It took three months fire the part. And when I they…read moresent someone put it in . I had mentioned I was moving out this weekend . The tech serviced our stove turn off the gas. This past Friday was cold . I called the person in. Office said u told you moving do turned it off . Didn't ask I said Fri night I can't see fix it was going walk me through it. I called yesterday explaining my dilemma. They said our work order in. Good luck next owners

They fixed our older Heat N Glow propane fireplace. They were reasonably priced and had the parts…read moreon hand. I would definitely call them again if I had issues with my unit.