Prompt, thorough, kind, outgoing, professional, reliable. We have used Crump's for several years…read morenow and we trust that when he leaves our chimney is safe and ready for the season.

The chimney issues were fully explained and the appropriate resolutions described. The work was…read morecompleted in one day. The debris was cleaned up. Ken is very personable.

Really looking forward to rating them.....excellent service. Polite, knowledgeable and thoroughly…read morepleasant technician. Highly recommended.

From the owner: If you are looking for a quick chimney sweep, or you need any chimney work we are who you want to…read morecall!

High prices, terrible service, added hidden fees even on top of the exorbitant charge for…read moreinstallation, and the staff was unconscionably nasty when questioned about the charges. We felt locked in using them in order to get the stove we wanted, but we wish now we had tried harder to get it elsewhere.

Looking for a wood stove for an odd space. The staff was friendly and helpful. We picked one and…read morewe have a quote that included all the stovepipe as well as the stove. They were knowledgeable of the stoves and had many in the room including one running.

no issues at all with them. showed up on time and left the place spotless when finished. not sure…read moreof the 1 star review they received, I know the owner personally and he would never allow something like that to happen. guessing they left a review for another company here?

Very bad experience! Did not clean our chimney properly! We had to find another company to do it…read morecorrectly! Should have known that not having an address was a bad sign!

Chris came to our home in Old Town (some years ago) and re-topped both chimneys. The best job I've…read moreever seen, and reasonably priced. Recommended!

From the owner: Click here for more information…read more For more than 30 years, homeowners throughout the area have trusted our locally owned and operated masonry contractor from Bangor, Maine, for their masonry needs. Whether you need a repair or want to design a brick or stone feature, feel at ease knowing the experts from Chris Manlove Masonry are ready to assist you. Whether you want a fireplace to relax in front of during the winter or an outdoor barbecue to entertain guests during the summer, we have the tools needed to bring your masonry dream to life. Contact us today for more information!

We do not recommend this chimney company, they took advantage of my mother. installed a liner and…read morewe cannot use our wood stove or enjoy heat. We had to get another company off yelp to make it right. Beware of Hancock Chimney.

This was the 4th provider who tried to fix my leaking chimney and this time it worked (at least so…read morefar, so good)! My chimney had been leaking every time it stormed. I hired 3 other masons in succession to go up there and try to fix it, but the problem persisted. Hancock Chimney Sweep came out within a few days of my contacting them, inspected the chimney inside and out, and gave me a quote. Two weeks later they came out and did the work. Another big storm came through a few days ago, and not a drop got into my kitchen! Thanks for the great service.

We've utilized their service to clean and service our pellet stove. It was efficient and…read moreaffordable. I would recommend their services if you're looking for someone local to repair or service your pellet stove.

We recently bought a very expensive stove from these people, they scheduled the install 4 months…read morelater after moving the date twice. They installed the fireplace, did something to our electric in the house and are now claiming that they had nothing to do with it. Three times they denied it and are now claiming that they don't need to stand behind their work. Run away and use a different vendor.

Great service and friendly staff, highly recommended Just beware , they are expensive., but in our…read morecase it was worth it.

We bought a gas fireplace from Mazzeo's. The current manager, who must be the son or more likely…read moregrandson of the founder, was knowledgeable and the price was good. That is why they are getting 2 stars. But his customer service leaves much to be desired. Communication was difficult, and when we showed up in a timely way to pick up our stove as requested, he was rude, told us we should have called first (they should have told us that, then!) and then, when we inquired about having the stove delivered instead (we'd just wasted a 2+ hour trip), told us that because delivery dates were scheduled out so far that we would have to pay another $100 for storage, in addition to the $150 delivery fee, to deliver the stove on THEIR timeline! All of this was said with no apology, never a smile, and no acknowledgement that they were the ones causing the long storage period, not us. We remained courteous throughout the encounter but came away extremely unimpressed AND nervous about how things will go if, God forbid, we ever need service or help of any kind from them. Takeaway: TERRIBLE CUSTOMER SERVICE so far.