I can't say enough great things about Michelle at Mission. We lost our precious baby and she took…read morethe best care of us, making a difficult process so much easier. I can't thank her and her team enough.

So very disappointed in this establishment for the second time. At my father's funeral, the handle…read morebroke off of his casket we purchased there and he was almost dropped. This last weekend, as I now live out of state, I sent flowers for family in Texas but the flowers were not received. It's so hard to be away from family during these times. It's disheartening to know that we spent hundreds of dollars on a beautiful arrangement to honor a beautiful person but Mission did not make an effort to send the flowers to the correct service.

This cemetery's location is very beautiful so we are happy with our surroundings. However, for…read moregrieving families, you may want to bring an advocate to help you through your appointment, since we found the customer service is hard sell and very chaotic because of software glitches. We encountered limited explanations, carbon copies instead of legible copies and nonexistent sales recipients. I recommend you push to get a full accounting of your purchases along with your sales receipts, preferably before you leave your appointment. Even after 6 weeks, their billing errors are not fully corrected. You will need to be proactive in order to understand what you purchased and how much it costs.

If I could give 0 stars I would. My daughter is buried here. When we purchased her plot we did…read morethe 'Magdalena special' or some such nonsense. Basically but 2 plots get 1 free. So super helpful to get the full on sales pitch while finalizing my 2 year olds final resting place. Thankfully my Dad dealt with everything and decided that, sure, he would play ball and bought the 3 plots. Everything was handled professionally for my daughter's service and plot. Fast forward to December 2020. My aforementioned Dad passed away. His death was very unexpected. We knew he wanted to be buried next to his granddaughter and immediately made arrangements for him to be transported from Houston to Austin. Everything related to the transfer and grave-side service was handled great. We took great care with designing my Dad's marker. My Mom placed the final order December 2020. We were told it would be placed on 3-5 months. It is now almost a year later and still no marker. My Mom initially reached out to her contact at Cook Walden (Kyle) multiple times via email with no response. She called and left multiple messages with no response. Luckily I live in Austin and was able to park myself at the funeral home until someone would speak to me. After multiple assurances that 'everything was being done' to get my Dad's marker placed, I left. I reached out via text message multiple times and was told that 'shipping delays were causing delivery issues, etc.'. Sure. This would be a valid excuse for a month, 3 months, 6 month delay, but it's been a YEAR. A whole YEAR. My last text message was unanswered.

very easy experience with them at a difficult time they were there to help in any way and…read moreappreciate their great service in lakeway nancy roberts

Attended a funeral for a friend who passed away suddenly. There were a ton of people there. The…read morefuneral home director was very professional and did whatever he needed to do to make everyone feel comfortable and welcome. I don't think the family was expecting such a huge turnout. I just wanted to thank them for giving my friend the respect he deserved. His family appreciated the kind way they presented his ashes to them. Very respectful and caring.

This is one of those very small family cemeteries that are eventually completely engulfed by new…read moredevelopment. The cemetery is completely surrounded by the Searight Village development located on Slaughter road and it sits directly behind the neighborhood mailboxes. It is a very small cemetery with about four graves and it is surrounded by a 20 x 30' fence. The gate is padlocked and requires special permission to enter. The graves are from the late 1800s and some care has been taken to reconstruct their markers.

Very kind and professional, reasonable prices & low pressure-they did everything they said they…read morewould do & made a stressful time MUCH easier for my siblings and me upon the passing of our mother. We had a lovely, small memorial service at their convenient NW Hills location, a beautiful family burial gathering at lovely Eloise Woods, & they explained every cost & gave me options. They reminded me what I planned to order and assisted me with my photos for a memorial video & ordering a gravestone, all very easy & at a reasonable cost. Whew! thank you all!

I simply cannot say enough wonderful things. The staff at Austin Natural Funerals stepped into our…read morelives at such a difficult time, and made us feel so very cared for and valued. They were professional and loving. They walked with our family through our time of sadness, and made the process as easy and stress free as it could have been. I highly recommend them, and am so glad we choose them.

I am a frequent visitor to Assumption Cemetery, (located in Austin, Texas) & have been for many…read moreyears because so many of my family members are buried there. And the one thing that I can say is consistent about Assumption Cemetery is the inconsistency of the maintenance & upkeep of the grounds at Assumption Cemetery. During my most recent visit on Father's Day 06/15/2025 around 6pm - which was a rainy day. there were so many areas that were flooded w/ water completely covering some of the tombstones (see pic & video included in this review). I have called the cemetery on Monday, 06/16/2025 & left a message to report the flooded areas. I also left a message about the following issues needing to be addressed: -- - - trash needing to be cleaned up & not enough trash bins located on-site so visitors can throw away their trash. Only 2 regular sized trash bins currently there & the trash was overflowing because cans weren't big enough. -- - - no markers on-site to list the section #s of the burial grounds so 1st time visitors can easily find grave sites. During my most recent visit, there was a woman looking for her dads grave stone & she did have a section # of the stone but since there are no signs listing the sections, she wasn't able to locate it. - - - clearing the weeds & grass from covering any gravestones - some stones are partially covered by grass and others are completely covered Each time I visit, I always bring gloves & trash bag(s) w/ me so I can pick up any trash that I see on the grounds & to pull up any weeds covering any of the stones. I do this for my family members AND for any other grave stones I see that are not my family members, out of respect but I do wish that the Assumption Cemetery grounds staff did a better job of keeping the cemetery grounds clean & maintained. I will continue to follow up on the issues mentioned above until they get resolved & I would also encourage any other cemetery visitors to contact the cemetery staff for any concerns they may have, so together we can keep the pressure on those who are responsible for the cleanliness & maintenance of Assumption Cemetery.

Sadly, the reviews are true. The lady we spoke with on the phone was EXTREMELY rude and unpleasant…read more We just wanted to visit an old friend who is buried here, and needed help finding his grave. She was NOT helpful. I don't know why the management doesn't get rid of this rude woman. Surely they have read the reviews of how she treats visiting guests?

Hannah designed a very impressive memorial to be placed at the feet of our parents. I was exactly…read morewhat I wanted only better. She took my idea and made it perfect. Hannah is a very talented and caring designer.

These guys were amazing. When I got to their office Hannah had already read my husband's obituary…read moreand predesigned the beautiful headstone for me. They installed it so quickly I was shocked. Its so beautiful and I highly recommend them.