As with all of the other reviews here, no one wants to be writing this review. We had a family…read moremember pass in December and the team at Green Cremation of Texas were incredibly caring, professional and communicative. They were able to help coordinate all of the required documents for death certificates, post an obituary, and of course provide marvelous care in regards to the cremation. In hard times like these it's so crucial to have a business like this be supportive like they were, and I cannot thank them enough.

From the owner: Green Cremation (Flame) $945 - From our electric vehicle fleet to removal of our paperless process,…read morewe've made our flame cremation the greenest possible. Extra precautions are taken to ensure no plastics are ever incinerated and energy use is minimized at every stage in the process. Green Cremation (Water) $1995 - If you want to go even greener, water cremation releases no particulates or pollutants into the atmosphere. We're among the few Texas funeral homes that specializes in this unique method that utilizes an alkaline solution for natural decomposition rather than traditional incineration methods. Overall, 90% less energy is used with water cremation.

I can't say enough great things about Michelle at Mission. We lost our precious baby and she took…read morethe best care of us, making a difficult process so much easier. I can't thank her and her team enough.

So very disappointed in this establishment for the second time. At my father's funeral, the handle…read morebroke off of his casket we purchased there and he was almost dropped. This last weekend, as I now live out of state, I sent flowers for family in Texas but the flowers were not received. It's so hard to be away from family during these times. It's disheartening to know that we spent hundreds of dollars on a beautiful arrangement to honor a beautiful person but Mission did not make an effort to send the flowers to the correct service.

This cemetery's location is very beautiful so we are happy with our surroundings. However, for…read moregrieving families, you may want to bring an advocate to help you through your appointment, since we found the customer service is hard sell and very chaotic because of software glitches. We encountered limited explanations, carbon copies instead of legible copies and nonexistent sales recipients. I recommend you push to get a full accounting of your purchases along with your sales receipts, preferably before you leave your appointment. Even after 6 weeks, their billing errors are not fully corrected. You will need to be proactive in order to understand what you purchased and how much it costs.

If I could give 0 stars I would. My daughter is buried here. When we purchased her plot we did…read morethe 'Magdalena special' or some such nonsense. Basically but 2 plots get 1 free. So super helpful to get the full on sales pitch while finalizing my 2 year olds final resting place. Thankfully my Dad dealt with everything and decided that, sure, he would play ball and bought the 3 plots. Everything was handled professionally for my daughter's service and plot. Fast forward to December 2020. My aforementioned Dad passed away. His death was very unexpected. We knew he wanted to be buried next to his granddaughter and immediately made arrangements for him to be transported from Houston to Austin. Everything related to the transfer and grave-side service was handled great. We took great care with designing my Dad's marker. My Mom placed the final order December 2020. We were told it would be placed on 3-5 months. It is now almost a year later and still no marker. My Mom initially reached out to her contact at Cook Walden (Kyle) multiple times via email with no response. She called and left multiple messages with no response. Luckily I live in Austin and was able to park myself at the funeral home until someone would speak to me. After multiple assurances that 'everything was being done' to get my Dad's marker placed, I left. I reached out via text message multiple times and was told that 'shipping delays were causing delivery issues, etc.'. Sure. This would be a valid excuse for a month, 3 months, 6 month delay, but it's been a YEAR. A whole YEAR. My last text message was unanswered.

very easy experience with them at a difficult time they were there to help in any way and…read moreappreciate their great service in lakeway nancy roberts

Attended a funeral for a friend who passed away suddenly. There were a ton of people there. The…read morefuneral home director was very professional and did whatever he needed to do to make everyone feel comfortable and welcome. I don't think the family was expecting such a huge turnout. I just wanted to thank them for giving my friend the respect he deserved. His family appreciated the kind way they presented his ashes to them. Very respectful and caring.

Very kind and professional, reasonable prices & low pressure-they did everything they said they…read morewould do & made a stressful time MUCH easier for my siblings and me upon the passing of our mother. We had a lovely, small memorial service at their convenient NW Hills location, a beautiful family burial gathering at lovely Eloise Woods, & they explained every cost & gave me options. They reminded me what I planned to order and assisted me with my photos for a memorial video & ordering a gravestone, all very easy & at a reasonable cost. Whew! thank you all!

Campbell was so incredibly kind to assist my fiancé and I in purchasing our services ahead of time…read more We are preparing our prenup and other legal documents so it can be overwhelming when you don't know what you should consider for funeral services, especially as a young couple. She answered all of our questions and helped guide us through the contract to make sure we had all of the information we needed. We're lucky to be able to plan ahead and know that we will be in good hands when the time comes. Campbell you're amazing and thank you for the work you do!!!

I am a frequent visitor to Assumption Cemetery, (located in Austin, Texas) & have been for many…read moreyears because so many of my family members are buried there. And the one thing that I can say is consistent about Assumption Cemetery is the inconsistency of the maintenance & upkeep of the grounds at Assumption Cemetery. During my most recent visit on Father's Day 06/15/2025 around 6pm - which was a rainy day. there were so many areas that were flooded w/ water completely covering some of the tombstones (see pic & video included in this review). I have called the cemetery on Monday, 06/16/2025 & left a message to report the flooded areas. I also left a message about the following issues needing to be addressed: -- - - trash needing to be cleaned up & not enough trash bins located on-site so visitors can throw away their trash. Only 2 regular sized trash bins currently there & the trash was overflowing because cans weren't big enough. -- - - no markers on-site to list the section #s of the burial grounds so 1st time visitors can easily find grave sites. During my most recent visit, there was a woman looking for her dads grave stone & she did have a section # of the stone but since there are no signs listing the sections, she wasn't able to locate it. - - - clearing the weeds & grass from covering any gravestones - some stones are partially covered by grass and others are completely covered Each time I visit, I always bring gloves & trash bag(s) w/ me so I can pick up any trash that I see on the grounds & to pull up any weeds covering any of the stones. I do this for my family members AND for any other grave stones I see that are not my family members, out of respect but I do wish that the Assumption Cemetery grounds staff did a better job of keeping the cemetery grounds clean & maintained. I will continue to follow up on the issues mentioned above until they get resolved & I would also encourage any other cemetery visitors to contact the cemetery staff for any concerns they may have, so together we can keep the pressure on those who are responsible for the cleanliness & maintenance of Assumption Cemetery.

Terrible terrible terrible My husbands grave has no grass…read more When it rains he has water pouring over his grave, so much so that I cannot get near it for days. They have homeless people who take showers near his grave because of the location of the spigot. They always throw away his flowers, which are expensive to me. Cannot go inside anymore, one has to call. Kids go over there and play in the cemetery, wash their cars there. Its horrible. I wish I could move him to another cemetery.

I've noticed there's not a lot of reviews here and even less photos. With all the five star reviews…read morethey are obviously doing something right and they were very helpful to me as well. I called around to get some quotes on having a photograph printed on a porcelain memorial piece which is then afixed to the headstone. They were definitely the most reasonably priced, but I was surprised that this service is close to the $300 mark (some places wanted more). Normally it would be a little more because they'll carve out a spot on the headstone and afix it for you, but I just needed to get it to go and take it with me out of state. Just so you know, this service takes about a month to do. There's also one other unique thing you'll find here. In the back of their parking lot are five different food trucks to choose from. They are not very visible from Burnet Road and they do have some outdoor seating as well. Plenty of photos to get you acquainted.

Hannah designed a very impressive memorial to be placed at the feet of our parents. I was exactly…read morewhat I wanted only better. She took my idea and made it perfect. Hannah is a very talented and caring designer.

First of all, I want to start off my saying this is one of the few independently owned and family…read moreran funeral homes in the area. Most of the big ones in Austin such as Weed-Corley-Fish and Cook-Walden have been bought up by big companies such as Service Corporation International (SCI) and therefore usually profit margin is the number one driving factor when running a business by a big conglomerate. Harrell Funeral Home is not that way. They treat you like family, responsive to your needs and requests, do everything in the most professional and dignified manner possible. Even when they arrived to pick up my mother who had passed away at home, they were gentle in lifting her, asked us how they wanted us to wrap her, and placed a beautiful cover over her when they took her to an unmarked Mercedes van to transport her to the funeral home.They help you think of things that you may not have considered when a loved one passes. What I like best about them is their cremation facility in is onsite in South Austin so if you want to stay with your loved one until the very end, you are allowed to do that. Many places will nickel and dime you for every little thing but that is not the case with Harrell. They offer free online obituaries, free video tributes to go with your obituary, free grieving resources, and assistance with typing up loose ends such as procuring death certificates and closing out digital identities and financial matters of your loved one. Paul and Jason were so kind during this delicate time and there was never a hard upsell at any time. They respected my mother's wishes and my wishes for what we needed from them. I can't say enough great things about Harrell Funeral Homes and for anyone who has to unfortunately make those hard decisions, I would highly recommend calling Harrell to support you during that time.

In 2022, my 78 year old Mom went to Harrell to purchase a policy covering her funeral services. In…read moreMarch 2025, I became aware of it, and I wanted some changes as Mom's Power of Attorney. This upstanding and respectful group of people at Harrell did EVERYTHING within their power to live up to both Mom's wishes as well as my own. You can definitely trust these folks. I wish I could give them 6 stars. Post Script: I understand why the folks are commenting negatively below. Their concerns were mine also. HOWEVER, Harrell has made some personnel changes now and I would encourage you to meet with them to find out for yourself. In 2019, we went to Harrell for my Father's funeral and we were overwhelmed with the thoughtfulness, respect, and caring. I will have my services at Harrell's.