We are beyond words in expressing our gratitude to the entire Cremation.Green team. When our…read morebeautiful13-year-old daughter passed from Ewing Sarcoma at MDA in Houston, we were initially transferred to another facility for cremation -- a rushed process that left us uneasy because the facility was so cold and nothing like what we expected for our sweet girl. Late that evening, while searching for a place that would truly honor her, we found Cremation.Green. We called close to 9 p.m., and Laci answered with such compassion and understanding. She immediately helped us make arrangements, and by the next morning, they sent a vehicle and our daughter was lovingly brought to their farm. The experience was beyond what we could have hoped for. We were able to watch the entire cremation and send her off ourselves -- something that brought immense peace and closure. The facility was modern, serene, and absolutely beautiful, with a viewing room designed in the warmest, most comforting way imaginable. When we walked out with her ashes, the wind was softly blowing, and the trees and windmill seemed to wave us on. In that moment, we felt a deep sense of calm and gratitude. We are forever thankful to Cremation.Green for creating such a sacred, dignified, and loving space for our little birdie's farewell.

What makes Austin a great city is its community and when I was faced with finding a funeral home to…read moretake my husband's body it was traumatizing. Luckily the city has support services that help you in the process and the counselor they sent did a google search and found this place because I wanted to deal with a place that was close to home. They had a list of funeral homes and cost for cremation from traditional funeral homes was exorbitant just for the cremation not including transport, storage, fees, etc. So we found this place and the counselor called this place on my behalf. It took about an hour for them to get the body and later that afternoon I was able to talk with them on what services I needed. Pricing is very transparent and they handle almost all of the paperwork online. I was able to select the urn, extra death certificates, and get it expedited. they handle all of the paperwork and filing and you even get an obituary page with unlimited words. There was a slight hiccup with the Dr delaying the signature in the death certificate but it was resolved quickly and it took less than a month to receive my husband's ashes. On top of that it's carbon neutral and they use the cleanest technologies. They offer other services like green burials or water cremation as well. I didn't opt for a viewing but they also provided services around that too. Since I live central my pick up was off 290 but they also have a couple other locations further north or south. If you're looking for an alternative that is environmentally friendly and won't break the bank I can say this is a good option.

I really don't want to do this; the day of the funeral wasn't bad at all, the initial impression…read moreand experience with them was good, and we got the venue to ourselves, but the death certificate took so long to arrive. I could have called them and ask but with everything else going on I just didn't want to, so that's on me I guess. Gave an extra star because of that. And the fact that it's one of the more affordable places in town.

We, sadly, lost an adult child recently. Jimmy Mercanto of All Faiths gave his heart to get us…read morethrough this awful experience. He handled every detail with professionalism and compassion. We are grateful to Jimmy and the entire staff at All Faiths and will certainly use their services again. Thank you, All Faiths for a job well done.

Months ago I went and asked for my mom,s death certificate and didn't want to give it to me, they…read morewere so unprofessional and treated me and my Aunt with no respect.

I first used Austin Peel and Son for their direct cremation service for my dad's passing in 2003…read moreand the service was great then. Our friend passed away unexpectedly Feb 18, 2021 during the COVID locked down and the services they provided this time was truly extraordinary - especially Victoria. It was a very difficult situation as the next of kin and the family live in Hong Kong. From the first conversation we had with Victoria in Feb.... She provided detail explanation of the whole process, the direct cremation service, interaction with medical examiner office, timeline, expectation, and then the actual cremation event. The most extraordinary service Victoria provided was her willingness to go over and beyond to pack the remain per USPS and international shipping specs. Miraculously the package arrived in Hong Kong the day of the Zoom memorial service! The family and all of us were truly touched. Victoria was there every step of the way and communicated effectively and timely even after office hours due to the time difference in Hong Kong. This week we finally had closure with Victoria receiving and mailing to Hong Kong and I the official death certificate. I will highly recommend Austin Peel and Son and Victoria without any reservation.

Purchased years ago. When needed, amazingly quick support…read more Service outstanding. Staff cordial and proficient. Best investment I have made.

My mom had a prepaid plan with Neptune. When she passed this month, working with Neptune, and in…read moreparticular Amber, could not have been easier. Amber explained the process, kept me informed both via phone and e-mail, and answered all my questions. Everything happened exactly as she said it would and in the timeframes outlined. I could not have had a more positive experience, circumstances not withstanding.

Up until a couple of years ago, it's possible this cemetery may not have even been accessible other…read morethan by a dirt road. However, as of this writing there are hundreds of new homes being built in this immediate area. The cemetery lies at the back of the Pioneer Hills subdivision. As a result of all this development, it appears that a large green perimeter fence has been erected recently around this cemetery area to keep people out. It is possible to walk completely around this fence which seems to enclose about a 2 acre site. However, the main entry is padlocked with no trespassing allowed, so you will need to find permission to enter. As I walked the entire perimeter, I noticed there were some headstones towards the back of the property. Sadly, this entire property is completely overgrown with cedar trees and thorny vines making it difficult to see any graves. I was not able to see any church from the fence line, only a few headstones. There is no historical sign posted and for that matter, there's no reference to this fenced off site as to being a graveyard. I think it's pretty certain that this has not been an active cemetery for decades. Unless you can get permission to get inside, it's hardly worth the visit.

I really like this funeral home, me and my family went there just recently for my uncle who passed…read more The staff was incredible, they dressed up in black and red for the sake of my uncle's favorite colors which was so thoughtful and sweet. The video was well put together too, TV's all over the funeral home were showing my uncle. They definitely showed empathy. definitely went above and beyond for me and my family.

It has been a difficult last few months for our family. However, Ms. Minh Anh (funeral coordinator)…read moreand the funeral director at Cook-Walden ensured that both my aunt and uncle (unrelated) had a beautiful and respectful service. Ms. Minh Anh was incredibly knowledgeable about Buddhist funeral customs and fluent in English and Vietnamese, which was comforting for both older Vietnamese speaking relatives and younger English speaking relatives. My mom was grateful that Ms. Minh Anh walked her through everything step by step and was reliable, communicative, and accessible from beginning to end whenever there were concerns. She also assisted with preparing decor and furniture for the Buddhist funeral. Since our family had to leave to go to the temple after the casket lowering, we could not see the grave being covered with soil/grass turf. For this reason, we were super touched that Ms. Minh Anh sent us a photo afterward of the covered grave site to our family members so that they were updated and reassured. Ms. Minh Anh shared that she wanted to help other families with the funeral process after her dad passed. This was evident in the thought and care she put into the funeral service, and we are forever grateful for her, the funeral director, and Cook-Walden.

They are the least expensive option in the area but they take quite a while. It pains me to think…read moreabout my brother deteriorating before they finally went through with his cremation.

My mother has been there 3 weeks and I have no idea what's going on, They don't answer the phones,…read morethey don't return the calls left at their answering service,. and I have various entities chastising me for the want of a death certificate, which they haven't even transmitted to the Office of Vital Records yet. It must have been a miracle that I even got through to this company on the first try to book and pay the full fees up front for this total lack of service. There's absolutely no way I can wait another 3-5 weeks for them to generate the physical death certificates which I also paid for up front and now I have to go down to Vital Records and pay for them again. When and IF this company ever submits the records to them. And I have no way of knowing that until I go down there in person and fill out the forms and pay the non-refundable fee even if the record still isn't on file file yet. Today their phones don't even kick over to the answering service. Which is is the third time in two weeks that I can't even leave a message for a callback (which they would of course have ignored again). If I don't speak with somebody there today, I'm back-charging with the bank and having her rescued and taken to another service provider.

This is one of those cemeteries that just happened to pop up on Google maps and basically has no…read moreaddress. There is no driveway leading to it, just a grassy path on Braker Lane gives any indication that something lies 200 feet from the street in this very overgrown wooded area. It is a small fenced off 1 acre lot with some old fencing and a few grave markers in the background. Unfortunately it is not accessible to the public so all you can do is see the graveyard from the perimeter fence. Sadly it is completely overgrown and uncared for, but that could change with all the new housing going up all around it. I would think it's just a matter of time till all the trees on this side of the street come down for additional housing thus exposing this hidden graveyard. I'm sure even those living in the immediate area are unaware of this cemetery.