Update:
So, I got this email from John right after I post this review telling me to practice self restraint.
- H,
- are you the one who gave me a review?
- please note that i ask you to provide me with a paver you would like and up to now you have
- not sent it to me. There are many companies that manufacture pavers, the prices are all over,
- it is not practical to provide you and estimate that is not accurate.
- i would ask you to reevaluate your deeds.
- you shall practice self restraint.
Apparently I don't have any self restraint by posting a review? Sorry, I shall practice more self restraint from now on I guess.
Still, the owner never made any previous reply to me telling me to give him example of pavers. In fact, he never gave me any possible pavers to choose from. We just had a 30 minutes quick chat. I don't know how he can expect me to find pavers for him. Where should a customer who have no experience in the industry go about getting that information?
I've talked to a few other contractors since and they all provided me examples of different type of stones and pavers to look at. They all acted very professionally. Don't expect the same from De La Vega Landscaping.
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Original review:
I really wanted to give this company a chance and rate this company higher but unfortunately I never got to use their service since John never got back to me.
Anyways, what happened was I email John for a quote and he agree to meet me to take a look at the yard. He arrived 45 minutes late but it was OK since I was at home not doing much anyways. I figure he must be a busy guy and it's OK to run a little late. After he got to my house he took a look around and gave a lot of suggestions. He took out his tape measure but he never took notes of my yard's dimension. Overall we chat for 30 minutes and he told me to email him dimensions of my yard so he can give me some quotes. I thought it was rather strange, why would he ask the customer to send him that info rather than writing it down himself.
So he left and I email him that info but he never got back to me. A week later I email him again and he still didn't get back to me.
Oh well. Their website looks good though... read more