They did a terrible job. They charged me $337.50 for a move-in deep clean of an 1100 square foot…read morehome and neither swept well nor mopped, and did not even clean the toilet well. They left behind stains and grime and spiders. She said it was because I need duct cleaning. The toilet grime and spiders did not come from the ducts within 12 hours? When I asked for a 25% refund Nancy refused and said I should invite her back to get a half hour rebate. They reel you in because they are "single mothers" but I am also a single woman and they took me for a ride. Do not trust them at all in your home.

I requested a deep cleaning from Two Moms cleaning service and was met with great customer service,…read morefast responses, and an amazingly thorough clean. My apartment was dealt with on an incredibly short notice. The crew was very friendly. My place looked spotless! I would definitely recommend this service to my close friends and family.

After multiple surgeries and hospital stays, my ability to help around the house has been severely…read morediminished for a few months. So for Xmas I got my wife 6 months of cleaning service from No More Chores as she is running everything by herself and could really use the help. After a few visits I'm really impressed by the service here. The cleaning lady who comes is really impeccable and worth every penny. She doesn't speak much english but totally gets what we need help with and does a bang up job each time. On top of that, the customer service and response time to emails and inquiries is top notch here. I realized they had us listed down as 3 bathrooms and 0 half bathrooms, so I emailed to say it should have been 2 bathrooms and 1 half bathroom. Within an hour I got a response saying "Thanks for letting us know, we made the changes and also set a refund for past two cleanings accordingly." Very impressive. These guys are pricey but worth it, folks.

They miss scheduled appointments, fail to clean what they promised to clean, and don't take efforts…read moreto correct mistakes. Avoid at all costs.

This company has lost its way entirely. What began as a good idea that delivered on its promise 4-5…read moreyears ago has become a complete rip off. Extraordinarily expensive for substandard services. The proprietor is charming but he cannot manage his staff, the turnover is incredibly high and there is zero continuity in quality or understanding between cleanings. What is most shocking is that Luciano, the founder, has become a huckster. He marks up any additional services by hundreds and sometimes thousands of dollars. He's little more than a middleman who takes advantage of folks without the time to find an alternative. What sickens me the most is that he casts himself as someone who's only in it to help immigrants find their feet in the country. I'm appalled by what I've discovered and I'm loathe think on the many ways he exploits his employees. Avoid this place.

Absolutely the worst cleaning company I've ever dealt with. Luciano, the owner, initially comes…read moreacross as friendly and professional. But as soon as there is an issue -- or, as in my case, one of his crew members damages your property--he very quickly morphs into a nasty, trashy piece of work. So ironic because Brilho brands itself as this high end cleaning agency but you can't get more ghetto. To fix the problems caused by Luciano's unprofessional team, I hired Service Master Repair who were fantastic. They were punctual, friendly, and meticulous. A breath of fresh air after Hurricane Brilho lol.

There are various reasons why I am giving them 2 but I want to explain everything here…read more Good things: Customer service was good and they approached me fast. The cleaners were friendly and polite and they both had a great personality. Bad things: Unlike what was claimed on their website, they did not really deep clean. They merely did anything with the closets and cabinets. Also, the quality of the cleaning could be better. Moreover, this service is way too overpriced for just a superficial cleaning. I expected them to be way better...

Excellent job, move in cleaning. Thank you Beverly, I was really pleased with the job you did for…read moremy moms new condo. Really clean and my expectations were met

Do not use this company as they r scamsters , I called the manager for a deep clean to my house in…read moreOakville, she agreed but wanted my credit card first, I gave it & was told the clean would not take more than 1 - 2 hrs max for deep clean of whole house, however they sent 2 teenage bimbos who did a lousy job not 3 levels but only ground & basement not the upper level but said they would do that if I paid more. Moreover they charged me for 3 hrs wen the max should have not been more than 2 hrs. Pls avoid this company at all costs & go thru the agreement w fine tooth comb to avoid getting scammed

I used this Merry Maid branch services a couple of years ago and was so impressed with their…read moreservice. The staff arrived at the house with their tools. They were very professional. They asked what I wanted them to do, and they sure did it well. During this first service I wanted an overall clean of the house, but didn't require them to go into closets or drawers. My house smelled so good and so clean after they were done. Some months later I needed their services again as I was hosting an event, however, they were fully booked as I had called too late. I scrambled and found a "better deal" (read: cheaper). If I could only remember that cleaning service's name, I would write a scathing review. Anyway, the "better deal" result was terrible. Dust bunnies left everywhere, my stuff rearranged even when I told them not to. So I decided after that if I can't use Merry Maid, I won't use another cleaning service again. I might as well keep my money and do the sub-par cleaning myself. I have put my house up for sale recently. I called Merry Maid well in advance to book an appointment after the staging was complete. The staging was taking longer than expected, so I had to keep cancelling and rebooking. Merry Maid was kind enough to accommodate this hassle and they were able to fit me in right away once I told them I was ready. I emailed them on a Sunday, and they got back to me immediately on Monday to inform me that their staff is ready to come in on the Tuesday. I couldn't be around during the cleaning, so I had sent them an extensive list of to-dos. The managers I worked with made sure that the cleaning staff had this on hand. The manager I worked with even came to my house to make sure the staff followed my list. I love it! Since I wasn't around, my mother in law and realtor came by to check on the house, and they were equally impressed. I was so happy when I arrived home. They certainly met my expectations. I checked all the items and I had asked them to do (and not touch). Everything was in order as we had left it. Everything I asked to be clean was cleaned very well. It's too bad I'm moving out of Mississauga. I will certainly miss their top-notch service. I hope I find another cleaning service like them.

The ladies did an amazing job!!! We had booked them for move-in / move-out cleaning services…read more We are a bit critical when it comes to cleaning. They also took care of a few places we wanted extra attention to and when we communicated our needs, they were very friendly; did not get annoyed or upset with our comments or concerns. Special mention to this team (Ala, Shalon and Posha) did an amazing job. Thank you ladies!!! :) We recommend them to all our friends and families.

Good job done.. always friendly and pleasant and take care to detail.. long standing clientread more

What started off as a promising service, we were excited to sign up with Julia to have our house…read morecleaned bi-weekly. She was local and starting her business and we were happy to support her. The first clean went well, and even though there were rather elaborate excuses why she was late, had to leave midway through the clean or didn't show up as planned for the other cleanings, we continued to support her. She unfortunately had some medical issues come up that she had to deal with and we were patient for a couple of months. Here's where things fell apart. We were never offered a refund for the cleanings that we paid for and to this day we can't get in touch with her to get a refund. We put down a deposit for four cleanings that have yet to be acknowledged. We have been reaching out to Julia for two months and no response. This is a very disappointing experience when we were nothing but understanding and supportive of her situation and trying to support a new local business. This is not a good way to do business and while I wish her well, this business ethic is not going to take her far. I do not recommend this service and I'd be embarrassed if I had interactions like this with clients.

Julia Everett was unreliable, unprofessional and I strongly advise against doing any business with…read morethis woman in this company or any future business endeavours. She performed cleaning services twice for me and both times had an elaborate excuse for either not showing up or leaving part way through the service. Since she was starting her business I wanted to continue to give her a chance and the benefit of the doubt. I booked three more cleanings and paid the deposits. Once again; she did not show up and despite me emailing and texting to confirm when I would get a refund, I heard nothing. She withheld providing me with a refund until after I posted a review online about my negative experience. So yes, I have since been refunded, but this has been a very disappointing experience and I unfortunately cannot recommend this company for your cleaning services.

We recently had an issue with a dishwasher leak, that required a great deal of repairs. My phone…read morecall was returned within 5 minutes of my leaving a message on a Saturday morning. There was someone at our house within an hour of my call. Half an hour after he arrived, he had a plumber on site to disconnect the dishwasher, and 1/2 an hour after that he had a team there to take down the affected drywall and ceiling and set up heaters and dehumidifiers to dry up the water. The project manager dealt with our insurance company as well. Because our floors are continuous, both the hardwood upstairs and the laminate in the basement had to be removed. We also had to move out while repairs were done. They took care to pack all of our belongings and put them in storage. We were sent pictures of everything they did. They did an amazing job. I highly recommend Restoration Canada.