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    dd's DISCOUNTS

    2.0 (3 reviews)
    Open 10:30 am - 9:30 pm
    Updated 2 months ago

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    Kenneth Ludwig Chicago

    Kenneth Ludwig Chicago

    5.0(12 reviews)
    10.5 miRoscoe Village

    Kenneth is a true gem. I came by on small business Saturday because I knew the store would be…read moregorgeous and I wanted to see if they had a baby's first Christmas ornament. Reader, he remembered us from a month ago--the only other time I've been in this store. I know he wasn't just saying that because he cooed over my baby and specifically remarked about the fact that she was awake this time instead of sleeping through the shopping trip (which was true). This is what makes shopping at local businesses so much fun; you get to established a rapport with someone who lives what they do, lives their neighbors, and wants to make sure that you enjoy shopping with them. Again as I came through I thought about how I wish I could hire an interior designer with Kenneth Ludwig on the shortlist. They didn't disappoint with their Christmas decor. They have lots of ornaments, all beautiful, and other holiday items. I REALLY love the stocking holders they have. They look like those old ceramic Christmas trees that lots of our grandmothers had, and it even lights up. I am almost certainly going to be returning before Christmas to pick up a couple. If you're in the neighborhood, I highly encourage a drop by.

    I was searching for a small couch for my new house. I was dealing with a small, kind of awkward…read morespace and am a picky furniture shopper. I stopped by Kenneth Ludwig Chicago because I learned he sells CR Laine furniture and that is the brand I had my eye on. Upon arriving, Kenneth was welcoming and listened to what I wanted. He's so knowledgeable about furniture and design, not pushy at all, and patient. I've been in his store a few times and each experience was great. I did end up purchasing a settee from Kenneth and that was about 1.5 years ago. The buying process was simple. The small couch is still in great shape, easy to clean, and looks great in my house. It was on the pricier side of furniture, but I not a shocking price. I will consider going back to Kennth Ludwig Chicago when purchasing my next nice piece of furniture.

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    Kenneth Ludwig Chicago
    Kenneth Ludwig Chicago
    Kenneth Ludwig Chicago

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    Closet Works - Closet

    Closet Works

    4.0(28 reviews)
    3.4 mi

    I have learned Closet Works is now part of The Container Store, they manufacture their own Elfa…read moreDecor and Preston closets right here in the USA. Made by individuals that take great pride in their work, which is visible in the quality of their products. They do it all, in home designs, manufacturing, shipping and installation. Having their own installation team ensures the projects are installed consistently and correctly. No matter the size of project i feel this company can get the job done right! I have shopped The Container Store for years and they offer multiple lines of closet and storage solutions that fit many budgets, which makes it a great value for any budget. You'll find they not only offer closets, but they have a line of garage organization systems. The quality of the garage systems is spot on. Very good quality! While visiting one of the Chicago area stores, I saw they even have wooden wine racks, work from home office spaces and many more specialized custom spaces. I love their latest lighting storage solutions as well. Very innovative! Great value and a fun place to shop. The stores staff are always friendly and welcoming. I've shopped with a lot of the same staff for years which tells me it must be a great company.

    We ordered a media center and a closet organizer for our new home a total price that is in the…read more$6.000 range, for reference. Our "designer" (Patti) was not great to work with, talked a mile a minute, repeatedly spoke over us and had no follow up skills once the contract was signed. In fact, I have never heard from her again, nor have I heard from anyone from Closet Works to date to discuss this situation despite multiple requests for someone in management to call me back. Our initial install date was on December 15th, 2021. On the install date, there were MANY issues the main ones are below, but there are several more more minor issues that need to be addressed: 1. The wall and the locations of the outlets were measured incorrectly forcing the installers to do cutouts to the boards between cabinet sections to accommodate outlets. -- This renders the outlets unusable since the drawers push against the outlets, forcing us to choose a smaller drawer box. 2. Missing parts to the overall design. 3. Incorrect holes drilled in doors for the knobs, forcing us to choose a different design with credit or reorder all 4 of the doors. 4. Other design issues or incorrect parts for the media center and closet. 5. Damage by the installers to our ceiling and floor. This is only the beginning of the lack of any actual customer service and professionalism by Closet Works, their owners or leadership. Once the installers discovered these issues, they told me to "contact our designer." Which I did, and she promptly sent me to voicemail. When she did call back, she was apparently in too much of a rush to speak to me, so asked me to send her an email with all of the issues and pictures and "she would get it taken care of." Fast forward a few weeks (4 weeks to be exact), we had not heard anything. So I followed up with an email to our designer and received an email from the designer that stated "This is all my fault. I'm going to complete the order today. I've been sick then helping others sick. I'm so very sorry. " So ok, fine - I get it things happen. Two weeks later, I have still not heard anything definitive - so I called myself... I was directed to Amanda in service, who is apparently in charge of post install issues.. She informed me that she had not been made aware of any of these issues that needed to be corrected. We are now 6 WEEKS POST INITIAL INSTALLATION at this point. Amanda asked me to send pictures, make decisions about what needed to be done, which size drawers needed to be installed, etc., etc.. A point of note nobody has come back out to the house to look and see what needed to be done so if it's wrong again, that's on Closet works. I did, and guess what - I never heard from here again or any confirmation that we were moving forward. SO...here we are NOW 3 months+ post install and no resolution. We have been unable to use our TV and media center now for 3 months. But I did receive a call this week - stating they could come back on March 23rd and install / fix the items that needed to be addressed, a date that is 4+ months post install!!!! Are you serious??? I've called several times, asked to speak to a manager and never once received a call back, apology, or confirmation that they had started to fix the issues! Also, my floor and ceiling are still damaged and there has been no comment on those issues or indication of repair. It's not worth the trouble to save a few dollars, go somewhere else and save yourself the hassle.

    Photos
    Closet Works - Bisque walk in closet with glazed finish on drawers

    Bisque walk in closet with glazed finish on drawers

    Closet Works - Walk in closet with a 3 way mirror

    Walk in closet with a 3 way mirror

    Closet Works - Metallic garage with workbench and slat wall organization

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    Metallic garage with workbench and slat wall organization

    dd's DISCOUNTS - womenscloth - Updated July 2026

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