1. dd's DISCOUNTS

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    Dallas, TX

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    dd's DISCOUNTS

    2.3 (8 reviews)
    Open • 9:30 am - 10:30 pm
    Updated over 3 months ago

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    Kettledrum Allie Boutique

    Kettledrum Allie Boutique

    4.7(9 reviews)
    1.8 mi•Bishop Arts District, Oak Cliff
    •$$

    Talk about customer service! Today I ran home on my lunch break specifically to grab a birthday…read morepresent for my friend. I got there right as the owner was locking up for the Thanksgiving holiday. Without batting an eye, she opened the store again, made sure the music was playing, and insisted that I not rush. I immediately found a gorgeous scarf and a necklace for my friend, and I couldn't resist getting a great black sweater for myself. I thanked her profusely, and walked home to show off my purchases to my bf. Duly impressed, he reminded me that it was time for me to go back to work. Oh no. I couldn't find my keys anywhere. We tore up the house for a while, and found spare keys dating back to 2011. Just not MY keys. They have to be at the store. Finally, I had the presence of mind to look for a phone number (only after I'd already run back down the street to see if she was still there -- all locked up.). She answered, and said she hadn't noticed them. Upon hearing the panic in my voice, she offered to come back downtown and look. She had already driven away! It's her thanksgiving break! I felt terrible, but I needed those keys. Fear not, my keys and I were reunited. She was unbelievably gracious about my mistake, even apologizing for not having looked around before closing. A review for a boutique should emphasize the product. Ohmygoodness these clothes are perfect. And the jewelry. And the hats. Clearly, I HAD to make a special trip just to buy a present here. Also, though, let's all support the heck out of a just plain good person who happens to have a VERY fashionable boutique in the affordable clothes- hungry world of downtown Dallas.

    I am a downtown Dallas resident. I have been to Kettledrum Allie Boutique a couple of times since…read morethey first opened. I was never impressed with the quality of their clothing, but it was a good convenient place to stop by when I was in a bind for something cute and trendy to wear, and their accessory assortment is decent. My last visit was terrible disappointment. I was in a hurry to find a dress to wear that evening for dinner and drinks at the Ritz. I was in a hurry and quickly bought a dress with sequence. When I got home and truly inspected the dress, I noticed that it was missing some sequence pieces, and it just looked plain cheap and tacky. There is no way I was going to wear that to the ritz. What an embarrassment!! I refuse to wear the dress. It was a final sale, so they would not exchange it or work with me store credit. I left this unwearable dress and they kept my $50. Poor, very poor customer service for someone who wants to shop and support local business. It is a shame that they were unwilling to work with me in spite of their poor quality product. As a resident, I always suggest their place as a go to for clothing. I will no longer. They were not willing to work with a loyal customer, so I will take my business and recommendations elsewhere.

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    Kettledrum Allie Boutique
    Kettledrum Allie Boutique
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    The RealReal - Dallas - Broken necklace

    The RealReal - Dallas

    2.1(55 reviews)
    6.6 mi

    The RealReal reached out and worked with me on a repair credit. Very thankful they decided to help…read morewith my purchase.

    I referred 3 close family members to open consignment accounts, and each account was set up with…read morethe direct, in-person assistance of one of the store's luxury managers, who visited our home to help with setup and was present for the consignment intake on every account. Everything was done transparently and never against any policy we were told about at the time. Despite this, all 4 of our accounts were closed without explanation. We have total $850 site credits across all 4 accounts which are unused and now lost. When I raised the issue with the employee who helped set everything up and with the store manager, both told me they would help to try to get the accounts reactivated. Instead, the only response I ever received was a corporate email stating my account was closed, that I no longer had access to any services, and that I was not permitted to contact any employees or visit any store, consignment office, or pop-up location. Outrageous. To make matters worse, when my consigned shoes were returned to me, the original shoe box was badly damaged -- which affects the resale value of the item. I have before and after pictures with timestamps as proof. Luckily I also saved the message history, documenting the account setups and consignments, facilitated by their own staff. To be treated this way and to have my item's box damaged on top of it -- is unacceptable. I'd think twice before trusting this company with consigned items or referral programs.

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    The RealReal - Dallas
    The RealReal - Dallas
    The RealReal - Dallas

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    dd's DISCOUNTS - discountstore - Updated October 2026

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