My fiancé was working on his truck and lost one of two nuts that was pretty crucial. We brought the…read moreremaining one with us to Home Depot to try to find a match, but it turned into a frustrating experience with no help from the employees and disorganization. We decided to stop by Ace Hardware instead, and within seconds someone asked if we needed help. The employee quickly sized the nut, took us to the right aisle, and found the exact replacement we needed. What a relief! Everyone we interacted with was incredibly friendly, knowledgeable, and genuinely helpful. This experience reminded us why shopping at Ace is worth it and should have just went there from the start. We'll definitely be back and would highly recommend them!

Today was my first time at the Springdale Ace Hardware Store and I had the best experience I have…read moreever had at a hardware store! I was greeted when I walked in by Umesh who helped me find a specific screw for a project. I did not know what screw I would need, but Umesh found it way faster than I could have ever. He tested different types to make sure it was the perfect match. If you are looking for a great hardware store with great selection and the most helpful and friendly customer service, then be sure to come to Springdale Ace Hardware store and ask for Umesh if you need great service!

So far Griffin Ace has not let me down. Looking for a specific size rivet, big box stores, no, Ace,…read moreyes. Looking for Milwaukee bits, Ace was cheaper by a couple bucks. I'm gonna start looking at Ace first. Closer and so far has had everything I need in a pinch.

I asked pricing on the phone. Debbie said the price was $234 for 5-gallon bucket of Benjamin Moore…read moreREGAL paint in Matte. I said that price is really good, amazingly low. She said that's the price. I confirmed 3x that we are talking about Benjamin Moore REGAL MATTE in 5 gallons. She said yes. I get there and they don't have stock of the REGAL 5 gallon buckets! And if they had the price would be OVER $400 NOT WHAT Debbie QUOTED ME! I asked them to sell me 5 1-gallon pails at the same price but no. The guy helping me asked Debbie about my phone call. Debbie stated I asked about Benjamin Moore BEN paint, not REGAL paint! Why would I do that when half my house is painted in REGAL? I remember asking Debbie THREE TIMES on the phone that it was BENJAMIN MOORE REGAL MATTE IN FIVE GALLON PAILS!! YES SHE SAID EVERY TIME I ASKED! It gets worse, much worse. The guy says he can give me a 10% discount in the gallon size cans then goes to ring me up. He tells me he can't. So he mixes the paint and opens the can to see it foaming. He does another can. More foam. It's been an hour now and he got 2 cans that didn't foam out of mixing 5 CANS! I check the production lot numbers on the cans and they are consecutive!! I lose my trust in the paint, but desperate to buy paint for my painter (who is waiting at my house and charges by the hour), I buy the 2 gallons of paint that didn't foam when shaken. It's way too late now and the painter went home until Monday. Monday we open the paint and begin painting, we notice it's much lighter in color than the same color paint we bought at the Benjamin Moore store! We end up having to buy 5 gallons more from a Benjamin Moore store and paint over this paint wasting the $150 and an hour I spent at Griffin Ace Hardware! I hope Griffin Ace Hardware sees this and 1) fixes their paint supply issue, 2) fixes their paint mixing problem 3) refunds my $150 that I paid for the paint which doesn't match the color code and 4) trains Debbie to listen more carefully to customers on the phone asking about product pricing! Update: I don't know where Griffin Ace Hardware is getting their Benjamin Moore Matte Regal paint but it is very different than the BENJAMIN MOORE REGAL MATTE paint I bought at other Benjamin Moore Paint stores. I CHECKED THE CANS AND THEY SAY THE EXACT SAME BASE PAINT. First, the color is much whiter than the other paint my painter already painted 90% of my house with. We even applied a second coat and waited for the paint to completely dry, it's way off! Secondly, it smells like a much cheaper paint! Third, it covers poorly and required a third cost even over a primer coat. The way we found out was when we rolled the walls with GRIFFIN BENJAMIN MOORE REGAL MATTE PAINT and brushed the corners with OTHER PAINT STORE BENJAMIN MOORE REGAL MATTE PAINT! THE COLOR DIFFERENCE JUMPED OUT PLAINLY! I had to pay my painter a lot more money to paint over the ACE PAINT with 2 gallons of OTHER STORE PAINT that we had to buy in addition to the GRIFFIN ACE PAINT! Conclusion: GRIFFIN ACE BENJAMIN MOORE REGAL MATTE PAINT does not look, smell nor cover as well as BENJAMIN MOORE REGAL MATTE PAINT from other stores. It appears to be a very poor quality paint. It wont match the color and you will have to buy more paint at the other stores to cover this GRIFFIN ACE BENJAMIN MOORE REGAL MATTE PAINT costing you double plus paying a painter double for his time!

This. Is. The. Spot. Stellar customer service and a selection so wide you'd be hard-pressed to need…read moresomething they don't have. I came in looking for a very small torx bit for a few screws that didn't seem to wanna work with anything I had. They sat there with me trying a bunch of different bits until the screws finally decided to cooperate. And even after 20 plus minutes of messing around with the damn thing, they were going to offer me a deal for the bit for my broke ass. I said "no way" and called up a friend to borrow a few bucks cause these people deserve every penny and then some. I'll be coming here any time I need anything hardware related. Could not recommend enough.

If I could give more than five stars I would! Ray was incredibly helpful and was able to find…read moreeverything I needed quickly and with an amazing attitude! Honestly, some of the best customer service I've had in years. I'll be back every time I need something from the hardware store.

Have visited this hardware store many times when we're in Seal Beach. Super nice people, great…read morestore to walk around & shop in. This last visit I needed some help finding a product that would help me with a project I was working on in my RV trailer. The gentleman in the store led me right to the exact and perfect product I needed. When I got back and used the product, it was perfect and did exactly what I needed it to do and what exactly what he said it would do. This is the best hardware store ever! Love these guys!

I had a possessed bolt that broke off and wouldn't come out of a handlebar stem. I think the…read moregentleman's name is J R who helped me, the one who is working the back counter by the wood. He went above and beyond to get this thing out, with drill bits and wd40 he went to town even breaking one of the drill bits.. sorry! No way I was getting that out in my garage myself so hats off to you sir. Lastly he helped me in locating the longer replacement bolts I needed. My daughter's Razor SX500 is now rideable once again!

Whenever we have a DIY project at home, we are sure to make at least one or two visits to Ace. They…read moreare always so helpful, and we never need to wander through the store trying to find what we need - like we would at HD. They are always great at asking if we need any help finding something and they will take us right to the spot. And if we need any advice on a project, they are sure to have someone available to answer our questions. My pups also love going because they get lots of attention plus treats! We will take our neighborhood Ace over HD any day!! Best service in town!

We will not be using this location anymore…read more We've been loyal customers for years, so today's experience was extremely disappointing. I stopped in to have a key cut for my SUV using key blanks I had already purchased online, only to be told they wouldn't cut them because they weren't purchased from their store. At no point over the years was I ever told this was their policy. After years of supporting this business, they refused to perform a simple key-cutting service. Customer loyalty should count for something. Very disappointing experience. We'll be taking our business elsewhere.

Love this place! Put in an order and it was ready for pickup 30 minutes later, I won't ever mess…read morearound with cheap locks after finding this place!

From the owner: Baton features a wide variety of products ranging from medium to high-level security; including…read morepadlocks, cam-locks, door locks, telephone locks, cylinder locks, u-chang , master lock/over-lock function, t-handles, hasps, staples, locking bars, cash boxes, bicycle locks, door viewers, as well as other accessories.

This the hardware store time forgot! The employees are awesome the selection is excellent & if…read morethey don't have it, they can get it! Also the prices are on par. One of my favorite places to shop when I have a project.

I was a first time customer today. This review only pertains to one specific employee, J J…read more McFadden, Please invest in Customer Service classes for this kid. He needs a lot of help. I left your store empty handed (and I even showed him a sample of what I needed) and it's a common item you sell. JJ, you pointed and brushed me off saying you didn't know which one I needed and didn't have not even 1% of interest in helping me. Do better. Be helpful. Prove to your employer you are worth every single dollar they pay you. I hope you don't do the same to future customers

Great service! Came here to get my keys copied and service was super quick. Key copy is also…read morereasonably priced. 10/10 recommend!

Great selection. Great location so you don't have to go all the way to Home Depot or Lowes. Had…read moreexactly what I needed and at a fair price. Customer service was great too.