Responsiveness, punctuality, and responsibility are everything. DCP Tree Service has it all!
BACKGROUND:
I had a need to cut down a 20-ft tall, 8-in diameter trunk maple tree in my front yard. It is too big for a homeowner as a DIY job, and it is relatively too small for a big company. I spent several weeks to search and to call for estimates, and I got a few quotes. With a big name company, about 30 seconds into the phone call, the representative cut me off and told me that the minimum charge will be $400 regardless of the tree size. Small companies were not so responsive in returning my phone messages. So, I tried the last company on my list, DCP Tree Service.
DCP TREE SERVICE:
I found some pictures of this company on the Internet along with its crews and their work. They were all in uniform working with heavy equipment, etc. I talked to myself, "This gonna be another big name company that will cost me an arm and a leg!"
Anyway, it was about 4 PM when I made a phone call to DCP Tree Service and left a message. About 4:30 PM, a gentleman (appeared as Dale Patterson on my phone's caller ID) called me back and set up an appointment. After finding out that my house was very close to his current job site at a nearby church, he offered an early appointment at 7:40 AM the very next morning before I left home for work. Promptly at 7:40 AM, Dale showed up. Within a few minutes, he offered a very decent estimate. I asked when he could start the job, and he responded, "Today if you want to! After finishing at the church, my crew will come here and work on your tree. I will follow afterward to grind the tree stump myself. There are too many Miss Utility's markings near the foot of the tree!" I was so happy and responded, "OK, deal!"
About noon, my daughter sent me an email message with a subject line of "Good Bye Tree!" with some awesome photos. It was amazing! The tree was gone, the front yard was clean, and it was quiet. Of course, until Dale worked on the stump grinding, people in my house started noticing that someone was working in the front yard. It was 20 hours from the moment I placed the first phone call to the completion. Awesome! Really awesome!
In summary, for contracting works, RESPONSIVENESS, PUNCTUALITY, and RESPONSIBILITY are everything. DCP Tree Service (specifically Dale Patterson) has it all. Definitely, I will recommend all my friends, relatives, and everyone I know to DCP Tree Service for any tree service!
--B. Nguyen read more