Six stars, if there were six stars, they'd get them all…read more I'm an iPad and iPhone 6 user. When it became necessary to recharge my phone half way through the day, I decided to have the battery replaced at Apple's 2018 discounted price. I called the Apple store 25 miles away to make an appointment, but the phone was never answered. Rather than make a day-trip to Akron without an appointment, I checked for repair sites closer to home. Hallelujah, a big box store here in town could do it, and I made an appointment on-line for the next day. I was welcomed at the appointed time but then learned I'd have to leave the phone for 24-48 hours and would be called when the phone was ready for pick up. I asked how they would reach me since they would have my phone. Leave my phone for two days?? Uh, no thank you. Three, now four, hours ago a friend told me about Experimac and her intent to visit the store regarding her Mac laptop. Experimac, "an Apple product specialist, buys, sells, trades, repairs and upgrades all Apple devices from iPhones and iPads to MacBooks and MacBook Pros." I called and was told Experimac could replace the iPhone battery, would not require an appointment, would take about 20 minutes and could be done today. Here I am, an hour later, back home, iPhone battery replaced, and writing a review praising Canton's Experimac to the moon and back! Such a pleasant experience! If you have an Apple product in need of service or want one one that's been reconditioned, *start* with Experimac.

I went into Experimax in Canton Ohio to have a right speaker replaced in my MacBook Pro. I picked…read moreit up today and there's a sizable dent on my Mac Pro. Jason immediately became defensive and said: "Why would I put a dent in your MacBook Pro ". I have pictures proving there was no dent before I dropped it off to them. This company needs to be held accountable for their errors. I am contacting the BBB! I am not a reviewer, just a customer who feels that were not given the truth about what happened to my MacBook Pro. I tried to say to you in your store this dent was not there when I bought it in. I have proof pictures that are dated and time stamped to show this dent was not there.

John is a knowledgeable computer fixer-upper, for software as well as hardware issues. I found John…read moreto be honest, patient, and presented options that helped me make a reasonable decision for my current computer situation. In addition, his reasonable prices help ease the pain. I highly recommend that you include Joh's service to help solve your computer problems. Elizabeth Wenk

John has repaired two laptops for me. Excellent workmanship, very fast turnaround. When I picked…read moreup my computer, it looked like a new one it was so clean. Reasonable cost, and friendly conversation. I am very happy with VeliComp service. So, if you live in the Cuyahoga Falls, OH, area, here is where to take your computer problems. Phil. W.

Super helpful, good prices, they did move to 1620 US Route 62 which is even more convenient for me…read more They are also opened Saturdays now, so another win.

The 99 flat rate fee was nice. One fee does fixed it all. They got my computer upgraded to windows…read more10 because Windows 7 is no longer being supported by Microsoft I thought I had been hacked because I was having issues and they got all that situated and my computer back to me the next day.

Connor tried to replace a recalled keyboard. He was unsuccessful. He did not call to tell me he…read morewas unsuccessful, I had to track him down. He finally admitted it was still broken, but he claimed there was water damage to the laptop. This was a surprise to me, as he had checked for damage when I dropped it off and gave it the all clear. When I got my computer back, I took it to Apple and they confirmed there was indeed no water damage. Connor lied. Connor was a terrible communicator and because of this, I've been without a work device for three months. Sadly, this business failed me at every step.

Top Notch! They…read moregave me a quote for a new battery for my MacBook Pro and emailed me a bit later when they discovered that they could get me a better price. I was In and out in 1/2 hr. Very professional and trustworthy. Was recommended to them by other folks who have had good experiences. They could use a little reading material in their waiting area but by the time I was done admiring the green reading lamp, my battery was replaced and I was on my way! Lost 1/2 star from me for not accepting American Express.

Great service and great communication. Installed a solid state drive and the improvement in…read moreperformance is great! Would highly recommend!!

From the owner: *Free Repair Quotes* Please call ahead for an appointment. I might be on a service call…read more Personal Touch Computer is a home based, full-service computer repair company serving clients in and around the Salem, OH area. Owner Fred Kenngott is an expert in all things computer with a specialty in small business IT work. With over 13 years of experience in the industry, Fred operates with honesty, integrity, and competence on every project, and his rates can't be beat. Fred's other services include, Phone & Remote Support, WiFi and wired networks, home video transfers to DVD, video & audio editing. Contact Fred today to discuss your needs!

This shop was just what we needed for our project. They were helpful, prompt and kind. We would…read moreuse them again.

The staff was very helpful and professional. My booklets came out great! The price was very…read morereasonable and the delivery time was quicker than expected.