First off. I'm a certified Auto Appraiser and I fight insurance companies and advocate for consumers daily. I was referred to Daytona Transmission in Aloha by my son, who had his tranmission rebuilt there for his F-150. They did an awesome job and when my 2009 Jeep Wrangler's transmission went out, they were my first consideration.
I'll start off rating my experience with Daytona Transmission. EXCELLENT!!!!
Carlos worked with me to get my Jeep done as quickly as possible. My son has had zero problems with his truck since they rebuilt the tranny. I've been down to their shop many times now and have heard nothing but praises from other customers I've spoken with. I highly recommend Daytona Transmission and if you're a little worried about the 2 negative reviews, go down there yourself and talk to some of their other customers. Carlos is very honest and will tell you exactly what he thinks you need to fix your vehicle. But remember, he's not a psychic. He can't see inside the transmission until it's opened up. So, a job that he may initially think is going to take a few days, may actually take many.
Again, I'm an Oregon Certified auto appraiser, and I always do my due diligence. I look at reviews, I talk to other shops, I do everything I need to do to make sure I'm using an honest and reliable shop. As you can tell, I'm a real reviewer also. I have 50+ friends who are also on Yelp! Most people who write positive reviews on Yelp! do so for food. If you look through the different businesses, you'll find that restaurants always receive the most positive reviews, other businesses less. A business can't satisfy everyone, and some are going to have the perception they had a bad experience even if they actually didn't. People tend to review black or white with no gray area when they feel slighted. Such as Andrea's and Anthony's reviews below. She left 1 Star. So did Anthony. 1 Star. Not a 2, 3, or 4, but both left one star reviews. Why? because they're angry in most situations. The ability to leave a one star review isn't really fair to a small business unless the company is receiving a lot of reviews. In order to bring Daytona Transmission's status up to 5 stars, it's going to take at least 25 or 30 five star reviews. That's not realistic. So they lose business unless they take the time to try to get customers to post a review on Yelp. It's not like it's a national chain who has a marketing company working customers to leave positive reviews. Myself, I'd rather use a local shop and have them working on my transmission instead of babysitting someone who feels like they have a vendetta against them. As for the negative reviews, let's look at them. Andrea, zero friends, two bad reviews toward businesses where she felt she was ripped off, whether she was or not. And, two 5 star reviews for a restaurant and a vape shop. You have to remember, transmissions are mechanical and you can't see what's truly going on until you open them up. So going from 4 days to 18 days isn't that much of a stretch. As to the empty tank. It was nearly 3 weeks later. She just couldn't be mistaken about how much gas she had, could she? Then we have Anthony, I'm guessing there's more to the story here. 4 months sitting and they haven't fixed it? Could it be that he hasn't paid them? Or, maybe there's another reason? He does have 3 friends on Yelp, so he's probably a real person, but has only left this one review. Why? because he's probably not a normal reviewer, he seems more of a revenge reviewer in my opinion. So, how much weight should his review really count toward a business?
I would highly recommend Daytona Transmission to my friends, clients and family. read more
