River City Transmissions took my truck in last week, I had a few quotes but these guys were available that week for the same amount as everyone else in the area. The price was fair, what was promised was delivered, and overall after dropping off my keys I knew I was in good hands. I don't know much about transmissions but I do know I walked in with a problem and I walked out with those problems solved and a good warranty to back it up. Scott knows what he's doing and I would recommend him and his shop to anyone I know with transmission problems. read more

terrible customer service SO RUDE over the phone, mechanic refused to work on my car sight unseen i asked why and they said we don't need a reason. woman on phone was incredibly condescending and mean for just no reason i don't understand their problem. the world is bad enough why choose to be bad people read more

Transmission in my van needed replaced (about 20 months ago). My mechanic got a rebuilt from River City. Installed it, and it would not shift properly. Scott did drive 260 miles to make it right. When my work vehicle needed a new transmission (April 22), we went back to River City. It lasted all of 15,000 miles. (Aug 22) 12 month/12K mile warranty, so I had already exceeded it. I drive a lot of miles each month (3K+/'month); these are 90% highway miles with the cruise set at 70. The torque converter started not locking up (overdrive). Was given a reason that I had a faulty cooling system. My mechanic found nothing wrong with the cooling system. I made two trips to Portland (8 hrs round trip) -- one to drop off my transmission and then pick up the repaired one. My mechanic installed the repaired one, and it was still doing the exact same thing. He said his employee couldn't remember if he replaced some parts. He shipped the parts to my mechanic to repair. My mechanic is out his time to pull and reinstall the "repaired" transmission and replace the parts. He did give me a break on the price to fix the transmission. It was out of warranty, so that's great, but if it didn't get repaired, it's really not a deal. 2 transmissions didn't work out of the box, the 3rd one 3 months with minimal miles. Do yourself a favor and get your transmission from someone else. read more

$500 of shit..Took 2 weeks to diagnose our transmission irregularities..and an overdrive issue...they called a couple times to approve more time. We thought good faith ok, everything is good, it's getting done.. Was thinking it was getting done, mason called said it's ready, running good, it ran like shit and he fixed a problem we didn't even ask for and with used parts he drummed up. We paid $500 and walked away trusting...thought it was steep but yes, are problems are solved...he justified the cost BECAUSE OF TIME IN TRYING TO DIAGNOSE...so $500 for nothing...BUY A SENSOR READER YOURSELF FOR $50...that's all they do, and just hold your vehicle read more

In my life, ( I'm older) I've been to transmission shops a half a dozen times. This place, hands down is the best around. I'm never taking a vehicle anywhere else to have a transmission worked on. They were fast and their work is impeccable.Customer service was great. After just chatting a couple of times while picking up and dropping off.... They almost seem like family. Thanks guys for your hard work and doing a great job! read more

I heard some grinding noise, talked my mechanic and he asked me to visit river city. Called, the lady who answered the phone was so awesome... told me that they are very busy, but can squeeze me in right after the guys come back from much. So I showed up, the mechanic took my car for a spin. 15 mins later, he came and told me that there is nothing wrong with my transmission. Everything is working fine as a 252k miles car should drive. He never tried to squeeze a dime out of me, gave me honest feedback. That's one thing I miss in today's auto mechanic industry. " HONESTY " !! Shops will charge diagnostics fees, $200 later... still they are not sure what's wrong and wants another hour worth of labor cost. read more

I love Scott--he bailed me out years ago on a Ford that had issues. Fast forward to having BMW tranny issues that a high priced rip off BMW independent shop diagnosed as "new tranny needed"---and in calling around, I find the amazing mechanic has his own shop, and he fixed my BMW (70K miles on it) for +/-300. THEN he rebuilt my Dodge reared due to manufacturer defect!! OK REASONABLY did I mention that---I truly only deal with amazing service, and Scott and his family exemplify this! read more

Boyfriend had his transmission rebuilt by them and not correctly either he paid almost $3000. When he got it back the first time he would have to put it in neutral to start it his dash speedometer would short out which it never did before he took it there and they said they would fix it and never did. Few weeks later his transfer case went out. Took it back to them they had him get a used transfer case, they installed it. Had it back not even a week when the starter fell out, transmission cracked and transfer case is screwed again too. When I called to see if they were gonna honor the warranty they refused saying I was a bi*** for the very first time we brought the truck in to them, the funny thing is I didn't deal with them until they kept blowing him off about getting it back the first time. Only reason we asked them to do the work the second time and to honor it was because the Warranty should have covered it all. So all in all almost $4000 dollars paid to them, they were rude and didn't fix their screw ups or honor the warranty...trucks still broke down where it died. Don't go here. read more

Super honest! Don't get transmission work done anywhere else! Scott was very knowledgeable and great to work with. He correctly identified my car's actual problem, and he only charged me for what was legitimately needed. Now my BMW is driving like new again for under $250. Awesome. A++, highly recommended. read more

110% recommend this shop for all transmission issues! If I could give them more stars I would. My transmission in my Acura went out & I saw great reviews for this place so I called. Right away I was blown away by Scott. I don't know much about cars but he walked me through the entire process of fixing it, as well as gave me a quote without having to come in. I ended up bringing my car in a couples later and they were able to get started and on it within 3 days. Mason did the work on my car and he is amazing!! He called and kept me updated as exceeded all my expectations. They stayed right inside the quote for all the work done and the car is running PERFECTLY. Take your car here & I promise you'll be satisfied!! read more

My second generation '78 Toyota Celica Liftback has been in the shop at River City Transmission on two occasions, as it is in-need of having the worn-out drive-train parts replaced, in both clutch assembly and rear wheel bearings. River City did this and I am very satisfied with the results. Both of the repair invoices were LESS than the (approximate) quote. Not only was the cost below the quote, Scott had found the fix for the "bad noise" wasn't what they had imagined it was, so by fixing only what needed fixing, he saved me a lot of money. They could have charged me for the work quoted and then not done it, but they didn't. I would not have known the difference. Very honest and straight-ahead bunch of guys at River City. Back again to have Scott repair accident damage from my skidding on wet pavement, hitting a curb sideways, which broke the rear suspension mounts away from the unibody and pushed the entire rear axle off-center by more than 2 inches. After visiting 4 other body shops, no one wanted to attempt to repair the mounts and get the rear axle re-aligned. dthey all said the car was "totaled". But River City took-on the job, which no one else would touch, and I'm very pleased that they agreed to do it. Thus, I am assured the suspension components are correctly installed and any other unseen damage has been repaired. Although this was not "transmission work", Scott took the job anyway. These guys are "real" professional technicians who will fix your car right the first time. These guys will make you drive home happy. read more

This happened about 2 and a half years ago, but I'm just now finding a place to share my review. AVOID THIS SHOP. I took my 03 Ford Focus in to get the clutch changed, that's it. Simple clutch change. I got my car back a bit late after they closed, (no big deal), and when I started it up, I had a dashboard full of flashing lights. I took it back on MONDAY, because they gave it to me FRIDAY night, and they were reluctant to take it back. After I finally got them to take it back in, they have it for another 2 days, and I pick it up. This time, the car is even SLOWER and ROUGHER. I plug a code reader in, I had misfires in ALL FOUR CYLINDERS. I don't know how they did I, but they destroyed my ENGINE on a CLUTCH JOB??? I had them take it back in one more time, and history repeated itself of course. They basically didn't do a thing the third time it came in. Upon my final time picking it up, I had called them again to get it taken in for a FOURTH time, and they refused. That was the end of it. I paid around $900 for them to destroy my car and leave me without a way to work for about 4 weeks. AVOID THIS PLACE! NO ONE HERE KNOWS WHAT THEY ARE DOING read more

A few months back I took my new (used) truck to Larry's Transmissions on Foster Rd. He had it 10 minutes and said I needed a rebuilt tranny for $3000. I took my truck to Scott at River City Transmission and after 5 minutes he said all I needed was to replace a broken rear U joint for under $200.00. The truck runs perfect. Today Scott replaced the factory trans oil cooler with one 4 times the the size of the factory to eliminate an overheating problem. Cost? Just what he estimated - $250.00. Great mechanic with fair prices who is moving into the old Larry's Transmission location because they went out of business. Gee, I wonder why??? read more

I brought my 1994 Nissan truck to this shop thinking they are great based on their yelp reviews. Well sadly I was very wrong. I needed my 5 speed manual trans rebuilt and a new clutch. They told me 3 to 5 days to do the work and they could get it right in. Well I dropped my truck off at river city and their it sat. It sat for 3 weeks and these people never once called me. I always called them once a week and once a week they told me it will soon be in the shop and get tor apart. Well at the end of the 3rd week I didn't call. I just went down to river city and there was my truck just parked outside with all the other junk cars he's got piled up there. So I went in the office and told them I was there to pic up my truck. They quickly moved other cars and then handed me my keys and said sorry. Just like that. No explanation or nothing. I drove my truck with bad trans two blocks down the street and call LARRY MORTANS TRANSMISSION in Oregon city. He told me not to drive the truck another block. He owns his own tow truck and I'll come get my truck."FOR FREE". 30 minutes later my truck was on its way to Larry's shop. 5 days after Larry got my truck he called me and told me my truck was ready for pic up. He rebuilt my tranny and put a new clutch in. My truck drives like brand new. If you need a trans flush or easy service the river city is your shop. If you need mayor professional repair or rebuild I would direct you to Larry Morton's shop in Oregon city. He's been doing it for over 40yrs. He gets it done. And done right. read more

4-15-2019 I just concluded a phone interview with "River" concerning the repair of my turbo 400 transmission and was told that with all the parts including a new converter my expected cost would be $800.00 and was more than satisfied. I then looked at the reviews and saw Don H's remarks #5 when he spoke of his experience and a quoted price over the phone which "River" honored; I was impressed and because of the testimonial I am taking my truck to "River" for repair. I hope my follow up comments in this site are positive. read more

I had called around to several transmission shops in the Portland, OR, service area and was not impressed. Then I called River City Transmissions and spoke with owner, Scott. A very-knowledgeable person with impressive transmission experience. Also went over to the shop first, to check it out and talk to the technicians. Great group of professional guys. They had my (old) car 2 days and found the big problem was a bad rear wheel bearing. Nothing amiss with the transmission or the differential. Very honest and fair with their customers. They could have charged me hundreds of $$, doing a bogus repair on something which didn't need repairing. But, they didn't! Don't go anywhere else but Scott's with your transmission problem. read more

The River City Transmissions crew did a really great job rebuilding the transmission on my Honda Accord. I towed my car all the way from Coos Bay because there are no top notch transmission repair shops there nor was anyone reasonable in the pricing compared to River City Transmissions. Every time I spoke with Scott on the phone he was professional, friendly and patient. It boiled down to the fact that I felt the most comfortable with his shop based on his honesty, ratings from others, and competitive price of the rebuild. The work was done on time as promised and he also gave me a small discount for being a military veteran which I appreciate. I highly recommend this shop if you need a new transmission or just need to get it checked out. read more

RCT is the place to bring your weird transmission issues. Complementary diagnosis, usually same day. Talk about nice people, Scott is the most down to earth guy with impeccable listening skills. Within 5 mins he had a prelim diagnosis, and was willing to discuss the issues he observed plus your options for repair. Reads the codes, test drives, looks for rebuilt transmissions or new depending on your budget. Heck, he even entertained my suggestion to fix my transmission (obviously this takes lots of hours of work pulling it out and bench work to take it all apart). Transmission issues will always take plenty of hours of labor, and they still had the lowest quote. If you need a recommendation for Transmission work, look no further. read more

I brought my car here because of an issue with the transmission fluid sensor. They gave me a fair price and was able to replace the sensor after it failed the second time. I felt like they were honest and would recommend them. Thank you River City Transmissions :) read more

I've purchased 2 transmissions for 2 different vans from Scott @ Rivercity prices are always what the tell you over the phone and extremely quick getting a trans rebuilt when they dont have one in stock ready to go I've had Zero issues and they still going smoothly definitely worth the phone call! read more

Scott was great. So great we brought two vehicles to him to repair. We had one vehicle that needed a new viscous coupler - we contacted 3 guys for this one all quoted above $1800. One even kept the car for a week just trying to get prices for parts and came back with a range going up to $3000. Scott looked up the parts and provided an estimate on the spot. Vehicle was fixed within a week and even came in under $1800; His service style is relaxed and straight to the problem at hand, and willingly gave us a lift after dropping off the vehicle. The other vehicle had bad axle bearings. Again Scott assessed and fixed the problem quickly. read more

After sourcing out the rebuild of a 4R75E out of a customers 08 E350 Super Duty and receiving the most ridiculous and childish response to my very valid concerns I'll never be taking anything back to Scott. This would be the 3rd transmission rebuild I outsourced to them and never would I have expected the sort of treatment I endured. I provided a torque converter for the rebuild and was assured I would receive a discount for the provided part. Upon receiving the invoice there was no discount and a short exchange ensued of Scott trying to argue about whether he thought it was fair for a discount to be applied because "... we charge flat rate..." and "...it was pretty fucked up in there." The discount was eventually applied and everything was copacetic again. Once the transmission was installed and brought up to pressure however a significant leak presented itself from the of the transmission; a whole gasket was completely missing. 4qts of trans fluid onto the floor and even more wasted once the driveshaft and everything else pertinent to the repair was removed. Scott's solution? He had me drive down to the shop to get the gasket and install it myself. Me? Totally fine with that. Shit happens, but I'm running a business here and now I've got labor that was already supposed to be done added onto my schedule. Customer is now without a van for even longer and I've got to reschedule other customers to pick up Scott's slack. I give him a call and try to explain the situation to him like a sensible and mature adult. His response was "...get over it. Shit happens... tough shit." In the blink of an eye a totally reasonable, fully grown man was acting like a high schooler talking to their younger sibling. Needless to say the charges are currently being disputed and Scott is going to feel pretty silly when he's standing in court considering this all could have been solved in the same amount of time it took him to show himself to be the petulant little child that he is. read more

I'm so happy with my car right now. I let the transmission problems get so bad I almost sold my old Subaru. I just got it back from river city Transmissions and it drives like new again. Scott was easy to deal with and stayed late for me to pick my car up after work. I payed less than if I had gone to one of the bigger shops in town. read more

Excellent customer service and work!!! Thank you! Highly recommend!! In a world where it can be hard to find reasonable and thorough help these guys are top notch. read more

Last spring my 88 Toyota died. It needed a new or a rebuilt transmission. My friends all advised junking it. However, I love my car and can't afford another. So, I phoned 25 different shops, including one that said they would beat any price. They were all too expensive by far. Then I phoned River City Transmissions. The owner,Scott, is experienced, intelligent, a good communicator on the phone, sincere, and offered a good warrenty. He would rebuild the transmission himself. Scott's price was 100s of dollars under what every other shop offered. I was so happy because I would not have to junk my car! I phoned the people who said they will beat any price, and.... they would not beat what Scott offered! They said that was the lowest price they had heard of. Scott did the job well, and my car came back from the dead. It runs great! It has lots of pep, it goes up hills fast and smoothly, and it gets better gas mileage than it did before the rebuild. When I recently observed a couple of drops of transmission fluid dripping, Scott told me he is willing to fix it under the warrenty. It truly is a good as it gets at River City Transmission. read more

Scott was a huge help. He negotiated with our warranty company to get us a new transmission (the warranty people wanted to swap ours out with one that had 160k miles on it). They installed the new transmission quickly and got the van back to me in time for me to work on the weekend, like I'd requested. Awesome service and great work, highly recommended! read more

My regular mechanic didn't have the capabilities of doing what needed to be done on my transmission. I found River City and saw good reviews on line. They did a great job on my transmission rebuild, and the price was reasonable and was as quoted. The guys at the shop were friendly and responsive to my questions, and I also got a one year/12,000 warranty! I have no qualms about recommending them to anyone else that needs transmission work on a Honda van. Thanks! read more

I took my 4l60e to Scott and he got it back to me very quick and for decent price. well a month later the thing was leaking everywhere while I was on a long trip he told me to keep buying transmission fluid and drive it home.... 2 gallons later (with no reimbursement) when I got it to his shop he fixed it and told me it was a defective part. what kind of parts is he using if they are going to be defective? Now it has been 3000 miles on this transmission and the pump went out, the warranty is over and I'm stuck.... ? Why is it only 3000 miles and it has failed me? I called him to ask a couple questions and he couldn't give me a straight answer... what kind of shop is this????? I guess you get what you pay for.... read more

Rivercity transmissions has had my car twice for at least 3 weeks each! The first time I got it back . It still was not fixed. $2700 spent ! The second time at present they still have my car and will not return my phone calls after one visit and two phone calls for an update! No one is in charge of service! This business deserves no stars! What in the world? It will not let me post my review without giving it a star. T read more

I just moved to Portland and cold called this shop when my transmission died on my Hyundai. Scott was able to find a used transmission from another car and replace the whole thing for $1400 including labor with a 6 month warranty. Another shop wanted $2500 to rebuild and install one. He then serviced the transmission on our Mercedes R350 and saved us $150 compared to the dealer. He is honest and I totally trust him to give great service at a very fair price. He returns calls promptly and is pleasant to deal with. I would go back to him again in a second. read more