Back in the area for business…read more Making a reservation was easy and when I got here, it was confirmed that the lady on the phone left detailed notes for anyone after her because of an exemption they give with certain employers on room rates. The issue though was that the elevator was out of use (ended up finding out it was caused by a bad capacitor caused by a lightning strike, a maintenance individual coming in to replace it and not doing it, and then an emergency switch catastrophic failure), but this was disclosed as I was making my reservation on the phone. I was able to get a king suite (picture 39 of 63 on this Yelp entry) just because the rest of the rooms were sold out on the first floor. From my last review, one item I never elaborated on was the cable. Yes, this hotel does have History, Discovery, and Travel channels. In fact, I think they maxed out the tiers on whomever their cable provider is. 10/14/2025 GEEZUS! They are innovative with their breakfast?! I went down to find either country fried steak or a chicken patty along with sausage patties and hash browns in the breakfast area. Whatever it was, it was so good (the meat inside was white, so probably chicken). This is definitely a nice change from just having sausage or bacon like at other hotels I have stayed at. By introducing a meat with breading, it is further enhanced by the sausage gravy that this hotel serves for its biscuits and gravy! One could even make waffles and you get? Chicken and waffles! Suggestion: If the owner of this hotel reads this review, consider putting out cold cut salami or ham slices and a cheese plate. Apparently, all the top tier hotels in Europe do that. 10/15 The breakfast was still the same, with all the same meats, baked goods, etc. I ended up getting a waffle and trying it with the chicken patty and it was great. CHICKEN AND WAFFLES! Good with syrup and ketchup as well. The only issue with dining was just that this hotel does not keep any caffeinated and decaffeinated teas. All in all, it was a good stay. I just wish their elevator was working.

Spent one night at Sleep Inn & Suites, Middlesboro, which we booked months in advance based on…read moreprice and reviews. Read on for the pros and cons... PROS: One of the best things about this hotel is it's set way back from the main road, so it's quiet. We were on a 3 week trip and I had the best sleep of the trip here. They also have a 'Quiet After 10pm' sign in the lobby to remind people to be quiet. The only thing we heard at night was a dog barking somewhere, but it wasn't that bothersome for very long. Typical hotel complimentary breakfast buffet including bananas, cold cereals, oatmeal, hot items, tea, coffee, juices, etc. Spacious breakfast seating area with TVs on the wall as well as a patio area. Complimentary parking in spacious outdoor, uncovered lot. Good shower pressure. Well maintained, clean. We saw someone picking up trash outside. Hairdryer, microwave, fridge, iron/board and safe in the room. Shampoo, soap and conditioner mini toiletries. CONS: VERY noisy fan in the bathroom. It was annoying! The hangers are the kind without hooks. Hate those! Lumpy pillows. Our GPS lead us astray to the hotel, so be mindful of that. Dining note: We ate at Ike's Pizza in downtown Middlesboro. I recommend it. Overall, a decent stay. I would recommend staying here if you're on a budget. Was this review helpful?

Have stayed here about six times over the past couple years while visiting my daughter who attends…read moreLMU-CVM. The rooms are always clean the hotel is quiet. The free breakfast is tasty and the staff member, Pam, who sets up the breakfast each morning is Amazing! She treats you like family as does the rest of the staff. My wife and love staying there

Complimentary means called out. My daughter was fat shamed for returning for another .05 popsicle…read morefrom the complimentary foods. I had work so I didn't get to speak with anyone but notified IHG of the way things were handled and how disgusting & rude people had became. Once we checked out we received a call that we had stole 3 pillows. A complete vindictive move by the staff because my claim about their behavior had NOT been resolved and closed for their record keeping. I told them to roll back the cameras and see that we had brought our own pillows because there's along with their beds were really awful. Have not heard back from them. Just know they're vindictive and rude and I would say this hotel is trying their hardest to be nice but just isn't. Heads up, if you have children or if you are friendly--they are not. Besides one lady, the breakfast lady, she was so sweet. Hope nothing but the best for her sweet soul.

We loved staying here. The place is cozy and comfortable. The staff tries very hard to make you…read morefeel welcomed and assist you in any way they can. I loved their creative breakfast menus as well. Our bed was super comfortable and I would stay there again for sure!

This was a wonderful place. We came to see our nephew receive his white coat at Lincoln Memorial…read moreand this location was PERFECT. The staff could not have been more wonderful, the rooms were comfortable and provided what each person needed in our party. The breakfast was OMG!!! This is a gem and just surrounded by so much walkable beauty. Lots of opportunity to shop locally and to explore a very beautiful part of the country. I also appreciate the care they provided to my 80+ year old mom when she just wanted to sit on the porch- they made sure she was comfortable and even helped her get on the internet when she couldn't figure it out. The best hospitality EVER!

Clean, well run and comfortable. Great value for price. Not fancy great location if you're visiting…read morethe college.

Great little inn, really cool town! Here for baseball weekend, hiking. Visit Angelo's and…read moreNineteen19, good people, great service.

You're traveling. You want a clean bed and a hot shower at a reasonable rate. This is your…read moreplace. New owners seem to be trying to get this place updated. Very friendly front desk. Our room (17) was newly (and completely) renovated, top to bottom. All new bath. Some weird things: big room with minimal furniture. Light switch for bathroom is across the room (like not in the bathroom at all) with a group of 5-6 switches for almost everything else in the unit EXCEPT the one blinding light above the refrigerator. The headboard for the king bed is for a Full bed, which seems to be so you can reach those 5-6 switches, and the one side of the bed is about 18" from the huge windows. Kind of gross having to rub against those old curtains when you get up, knowing that tons of other people have had to rub against them, too. Move the bed across the room to where the TV is. Only other issue is the bath towels which seem to be cheap, worn out, and are very very rough, too the point of being almost painful.

The room had mold in it, there was no handicap friendly items anywhere, the toilet was so low that…read moreit must of been for kids only, no free wifi or the so called free wifi was just 2 bars and at 8 pm it got worse. The window was blocked off by plexiglass and the small bathroom window was only one you could open so you had no cross ventilation. The beds felt like a rock with a blanket on it. The tub had no non slip strips in it and there is no grab bars. Bring your own towels cause the ones they give you are thin, small and rough also bring your own soup, shampoo and conditioner. They have packets of colored water to give you. Oh ..hope you don't have a low hanging car, cause there's a slope that will tear up your car if you do. And pool?? Forget it. Its a drowning waiting to happen. Don't expect much help from the front desk, they will give you a card and tell you to call a number and when you call the number the person will sound a LOT like the desk clerk of the inn. Stay away!!!! When I told them of the mold, they said they didn't know and it had been recently redone.

On a road trip from New Jersey to Louisiana. This is a great place to stay over. Right off the…read morehighway. A cool desk receptionist that is very helpful and friendly Cool places to eat meat by. Even if you want it delivered. Clean room and really good shower pressure.

Absolute worst customer service I've ever had amongst all industries. Save your time and pass this…read moreone up...ESPECIALLY if you meet Steven. I'm not actually sure if he gave my husband and I a real name considering we asked him on our way out. Late 60s, balding, rude as ever. There's a wonderful Hampton inn in dandridge with amazing staff and not too much further. I'll put it this way, we had been driving for 14 hours before desperately needing a place to rest and we decided to move on to avoid staying here. Just trust me, move on. And if you're thinking "I don't care about the staff I just need sleep" we thought the same. Called ahead for a room that was available and got there to be told a much higher rate on top of many other inconveniences.

One of the most comfortable cozy little inn's I've ever stayed at! Will definitely be staying there…read moreagain. Not only are the rates amazing but the property is top notch, very clean, and well maintained. High quality bedding, probably the best sleep ever gotten in a long time, it was so quite and peaceful. Can't recommend highly enough!

Pretty building, but lacks many simple amenities better hotels have, such as coffee, breakfast,…read moreetc. There is a restaurant but its only open on Fridas and Saturdays. There isn't really a decent restaurant for 20+miles so this lack of dining leaves a lot to be desired. Simple coffee machines in the rooms would be huge. While attempting to eat at the restaurant, I was asked to move my table twice, and then was told they were out of what I ordered. Locals seem to get preference over guests at the hotel. The entire operation is poorly run, and lacks basics. Either do it right or shut it down.

Friendly staff, if you just need a place to land for the night that's cheap, this will work for…read moreyou. I was disappointed the advertising wasn't as accurate as we had hoped. We never saw the first person in the "restaurant" and breakfast was cereal. Goodness..... My research showed a full bar, however they lost their liquor license. You couldn't even get a margarita at the Mexican restaurant 10 miles down the road. Updating their advertising would be nice. Hopefully this will help someone if you are looking for the full experience or hand soap LOL, this is not for you.

Service is very nice. Fun activities to do around and a nice clean room. Very fun over all.read more

Nice hotel in London, Ky. The room was very clean, and decorated well. We unfortunately couldn't…read moreget any hot water in the room. The pool was good and the breakfast was fantastic! Overall the staff were very friendly as well. We will be using this as a regular stopping point for road trips.