We stayed 4 nights in late October and overall it was good. But if you can, stay on the 5th floor…read moreand with queen beds. There is a nice lounge up there. They don't seem to have king sheets or mattress pads! We asked for some when we saw the strained set in our first room. We didn't want them to pop off and leave us sleeping on a public mattress. Gross! We were given a second set of queen-sized. So we asked to be moved to a double-queen room. A minor inconvenience. The breakfast is decent and the dining area is pleasant and uncrowded. There doesn't seem to be any heater keeping the food warm. Multiple times the eggs and sausages were cold = health hazard. Multiple times the food ran empty. I ate the grits but a friend from AZ said that they were old and watery. Coffee was cold outside of breakfast hours. The place was fairly clean but some of the towels did not smell good. There was some mildew in the shower. The pool looked gross to me but not others. There was no access to the outdoor seating area, and the chairs there were mildewed. Landscaping on-site was attractive. But around the hotel is the highway, an empty field, and a large fireworks store. There are NO restaurants nearby. The people at the front desk were accommodating but not especially friendly. 75% of the time, the front desk was empty. Check-in was slow. We had to ask for the Hilton Honors water and snack. The rooms are spacious and the shower water good, though slow to warm up. Our first room had a glass shower stall and few towels. The 5th floor room had a tub w shower curtain and ample towels. I don't know if that was intentional. Parking was good. We were told there is a laundry room on second floor but we did not use it.

My room (506) was clean and quite modern. I really liked having a hard floor instead of carpet…read more The bathroom was also clean. Finding the breakfast area was interesting, but totally understandable as they work to complete construction. If I were to nitpick, I'd mention the totally-floppy sink faucet. Not sure if I liked the many ladybugs on my ceiling or not, but it certainly added personality, and some people think they're good luck.

We had a flat at midnight and no tow trucks run in Valley, AL at night. AAA could not help because…read moreof the remoteness of the area. Quality Inn was our only option and we were grateful to have a place to stay. Which accounts for the additional star. This hotel needs repairs, better breakfast options, TV remote did not work and the public areas are very dirty. The vending machine was also broken. They do have a washer and dryer for guest use.

What a dump - where to start?! The room was dirty. There was cracked plaster and peeling paint on…read morethe ceiling. There was a very large and very wet stretch of carpet in the hallway hallway outside of our door. Two out of the three ice machines I tried were not functioning. The stairwell was littered with empty bottles and dirt. When I complained to management they told me to contact the third-party hotel booking service for a refund. When I did, the booking service called the hotel and they denied everything. No surprise - Avoid this place at all costs! I have never written a negative review on any website for any business until now. I hope that you will benefit by my misfortune and make a better hotel choice. You could hardly make a worse one.

Southern Harbor and Resort is an unsanitary and unsafe lodging resort. The place had rat feces in…read morethe chest a drawers and animal feces Staind carpets black mold on Doors and windows, they charged us $75 for cleaning fee, doesn't look like the place has been cleaned in months. Was not satisfied at all. And would not recommend this place to anyone. I plan on informing the health department in that jurisdiction as well.

The people are great, customer service wonderful! They're working hard to step it up!!read more

Rick, this is the worst hotel I have ever stayed at. Drove 9 hours for a football game. To…read morediscover my room had cockroaches. They were in the tub,refrigerator and on the furniture. I had to throw out my food. The room they changed us to had a dead cockroach in it. And,I'm still trying to get my money back.

Long day and most of the night driving so was thankful to find a vacant room right off the highway…read more Fire alarm smoke detector was covered in plastic so it would never sense smoke which is a NFPA violation and the bathroom ceiling was covered with black mold .

Took my 2 grandkids (ages 9, 5) this past weekend and my grandson has not stopped talking about how…read moremuch he loved being there. He was sad we had to leave. My husband and I had fun too, except the beds in our room were not comfortable at all. Other than that, this trip was a 10 out of 10.

So I've been here five times now with my toddler. Here's a couple of things to note:…read more Don't pay with Apple Pay when you book your stay. You won't be able to use the kiosk to check in and depending on how busy it is, you might end up being in line for 30+ minutes to check in at the front desk. If you have an electric car, have a back up plan to charge your car. They have 4 Tesla chargers and two non-Tesla chargers. I've been told the two non-tesla ones does not work. The Tesla ones work half the time and you need to change the charge to 20amp from your car setting or it would stop charging after 5 minutes. I've also been told they plan to remove all the chargers in the near future so call ahead and ask. Sign up for their newsletter. They often have deals throughout the year and special sale on 8/4 every year. It's a fun place but everything inside is overpriced so expect to spend an extra $100 per night there if you plan on dining there as well. I've seen people pack their own lunch and drinks in a cooler and none of the staff members seem to care. There's also a mini fridge in the room and a microwave and ice machine on every floor. Bring a sweater or warm jacket. Walking out of the water park to air conditioned indoor area can be cold. In my opinion, staying on the first floor has been the more convenient. Especially the morning of checkout. You don't have to wait for the elevator and usually the elevator fills up quickly around checkout time. If you are purchasing miniature golf or bowling, buy the family deal if you have four or more people. The arcade Is a money pit, don't stay here too long or try your best to avoid it. My son loves this place and we keep coming back so they must be doing something right lol the staffs here have always been friendly so no complaints there.

Beautiful and unique rooms! The hosts are always friendly and helpful…read more The mattress and bedding is super comfortable. I'm partial to the coziest robes ever. If shrimp and grits is on the menu for breakfast you will want to order.

Heritage house was a wonderful experience that one would need to have at least once. The small town…read moreof Opelika, Al is the most hallmark city ever and has so many great things to do. Coming from A big city with too many people with too much hustle and bustle, it's a nice slow down. But this beautiful bed and breakfast, which was a first for me, was a great experience. All of the nostalgic/historic furniture and motifs were a very unique view point of how society looked In years past. The owners Dani and Leif were super nice and accommodating. I hope more people will support locally owned and operated businesses like this for historical restoration buildings. FYI, there is a pinball/ video game bar that sells comic books in town and a speakeasy. Very, very lovely people and must go to place on your list. If I'm in the area I will be coming back again.

I wish I had more time to stay at this resort. Other than the Southern Oak dining for dinner, the…read moreplace was great. Live music in the evening, great pool and hot tub--- both inside and out. Nice outdoor bar. The rooms are also very nice. There were 8 of us for the RTJ Golf Trail. Great location. Bed was comfortable. Of the 3 RTJ trail hotels we stayed at, this was the best. As per the pic, I really liked the exercise areas. They had one side as the fitness room for cycle, treadmill, elliptical and other side for strength training. Unfortunately we were only there for 1 night.

Had a quick three night stay over the holiday weekend. This property not only met but exceeded my…read moreexpectations in several ways. First and foremost, the room was clean and quite comfortable. We had a one bedroom suite with a double balcony overlooking one of the golf course holes. The king size bed in this room is one of the most comfortable beds that I've experienced in a Marriott property, And I average about 90-100 nights in Marriott properties per year. For the most part, the staff experience was friendly and very welcoming. Check in experience was exceptional, as was most of the bar and restaurant service. I did not get to experience the golf courses, but plan to come back and target that is a priority. Both the pool bar and hotel bar staff were excellent, professional, and very friendly. The options at both were very good. The Caesar salad at the pool bar was exceptional and the flatbread pizza was pretty good as well. The restaurant breakfast on my first morning was absolutely exceptional both in options, quality, taste and service. The biscuit bar with tomato gravy, sausage, gravy, and shrimp étouffée as options was awesome. Unfortunately, my second morning experience was not as pleasant. Different server with just poor quality service and attitude overall and the same hot foods that I enjoyed the day before or somehow lukewarm. The third morning that I went down for breakfast, it appeared there was a long line, and the hostess was the same server as I had on day, two, and appeared to be working service as well. Long story, short, I came back one more time and there was still a line about 30 minutes later so I just gave up on breakfast. I love the fact that this property has planned activities as well. They were even serving up s'mores on certain nights, had live music and other activities throughout the afternoons. Although we did not go to most of the activities, the fact that they were offered and explained was something I haven't seen it very many properties.