We ordered flooring for three bedrooms and wished I'd found this local gem sooner…read more The owners were wonderful; the day after I called the owner brought by a great selection of samples and then helped us select the best options for our rooms and price point. She even suggested ones that were stocked so we wouldn't have to wait a month or more for delivery. The installers moved furniture and other items and did an excellent job! It is nice to find a local business instead of using a large impersonal store. I highly recommend Saugatuck Flooring.

We had several flooring needs for our older home in Allegan MI and we were on a tight budget. We…read moreshared photos of what we were looking at to use for color scheme. Then they even FaceTimed with us as we were working so much and at distance for a while. Installation with owner and son on laminate and the carpet crew were polite, professional and had great knowledge how to make it look fabulous. Photos are of finished floors while still in remodel for our part

These men did an amazing Joe! our windows are stunning and it has been three months and they are…read morestill beautiful. im not quite sure what but they are using something different because they just stay clean on the outside and ee are so thankful. thanks guys xoxo

Landscape impressions did a fantastic job. Normally I cringe hiring contractors, because I have to…read morebabysit them to make sure they do the job the right way. Not landscape impressions. They came out took down old wall, put up new x wall, they new what they were doing, the guys worked hard. Always moving, I was told what they were going to do, and they did that. They cleaned up after words very well. Didn't have to pick up after them . Excellent job, fair prices, I'd hire them again. Old,and new photos attached

So happy with the service from Carpet Shop. The servicemen were on time and polite, and, as you…read morecan see from the photos, their installation was precise. They've installed carpet for me before and I'm just as happy as I was last time. I would recommend them 100%. Stay local!

The very best place to get your floor coverings. Great pricing and expert installations !read more

As a Realtor, I am always in need of contractor and handyman services. Ryan has done many jobs for…read moreme and my clients over the years. I have always received positive feedback from my clients with his work. He does good work at a fair price. Ryan is so honest that I quit getting upfront pricing from him on any work my personal rentals needed and just paid his bill...he is just that competitive in pricing for the quality work he delivers. I highly recommend Ryan for any large or small jobs you have around the home.

We used Pro-low three times recently since we had to move out of our house while building. Every…read moresingle time they were quick, efficient, and careful. I couldn't believe how affordable they were! We used them twice this week. George and Mat were friendly and did such a wonderful job. We would absolutely recommend them and will use them the next time we need movers!

We are putting new flooring on our main level. The furniture had to be moved into the garage. A…read moreteam of three came and did a great, professional job. They never stopped, worked until it was done.

We purchased flooring for our new house and we couldn't be happier with how it turned out. Pricing…read morewas less than some of the other flooring retailers in town and having the product in stock saved us a lot of time. They were able to install our entire order in one day. Very professional staff with good communication.

Terrible. My LVP flooring was initially installed in April, they did a horrible job installing,…read morebouncy spots everywhere and a crinkly gritty noise whenever anyone (even the cat) walks on it. The owner Sergei came out and noticed a bunch of installation mistakes and sent a different crew to "fix it" and, while the new crew did improve one issue, he did not fix everything. So CAUTION, if you get any type of plank flooring, expect it to sound like they have lined the floor with sand or plastic bags when you walk around, because according to Flooring America, that is NORMAL??? I'm so bummed we spent so much money on flooring and just as much on installation for an install that is sub par and no one at the company cares. It is like pulling teeth trying to get them to respond and we have been very patient. This has been ongoing for months. I really wanted to love my floors, but every step is a reminder of all the money we spent on crappy product and crappy installation...do yourself a favor and shop elsewhere.

Have hired them for an upcoming move! Many places cannot be trusted and will not answer or take on…read morenew clients! Larry came from Holland to my house to give me an estimate for services. He was very professional and thorough . I like the fact that they are associated with a National Company! Looking forward to have the 3 men coming respect my needs and handle my furniture safely! Moving from SH to Kalamazoo

Initially went very well using them for moving to a new home. Then moving day came and went all…read moredown hill. We're quoted for $2700 and approx 6 hrs with 4-5 movers, turned into $5100 and took 12hrs with 5 people. The estimator came to our house moving from and looked at every room top to bottom and outside etc so I thought the estimate would be close. Then they broke our coffee table and tread mill and only offered a sorry and nothing else. The movers were great! But the office personnel were not helpful or seemed like they cared at all. Would not recommend. To the company: Clean up your act, try to care more, and please get people to estimate that actually know what it will truly cost and the time it will take.