I did not go to AT&T to purchase a new phone. I went to close an account for my friend with…read moredementia. I am her Power of Attorney. AT&T is withdrawing about $75.00 per month from her account (auto pay) and she is no longer able to use her phone. I presented my POA document. The manager told his assistant that I did not have the right document. This was true at Northgate and the corporate office in downtown Seattle. This is cruel and ageist!

I traded in my old phone for a new, free one. A month later, AT&T started billing me for my new…read morephone. I went back to the store, and Muhamad (the manager) would not follow through with the deal. They scammed me for $1000. By the way, this is not an official AT&T store. It is privately owned.

Can't say enough good things about my MAIN MAN, Curtis Cook!!! Great guy, helped me with a simple…read moreissue with my iPhone today. Always smiling and a great attitude!!!!

This tmobile was great! Go see Moises. Nice guy!! Very good service. Thank you so much!!!read more

ZERO stars!! Do NOT come here! Nightmare of an experience. Go to a Verizon CORPORATE store! This is…read morea third party store! They were not transparent at all! Lied about new monthly bill amount!! Lied about coverage applied but weren't! Misleading overall about everything! Gives off sleazy car sales men vibe!! CALL VERIZON CUSTOMER SERVICE YOURSELF AND VERIFY EVERYTHING if you still decide to deal with these guys at this store!!! I delt with Alexander first for initial trade in phones. Then with Edgar when returning iPads and returning old phones. Then with Jam to finalize returning old phones after I talked with Verizon customer service to correct all the damage Victra caused.

This review should be titled Edgar has patients! After three days of trying to get my phone number…read moreback from another carrier Edger stuck with me through the entire process. We are still working on it, but he has given me so much time to get this done. Thanks Edger!

It's hard to lose accessories with cell phones these days The price of replacing can be frustrating…read moreand also if you're unlucky enough to have something that's slightly out of data obsolete you'll be hard-pressed to find anything. But if you need to get a decent set of headphones cell phone charger how many other mobile accessories as well as comfort accessories for your flight come talk to Ericka and Brandon they're extremely friendly they have a wide variety of products to accommodate a diverse product line of phones and tablets. You're not going to pay too much more than standard retail but courteous friendly and very knowledgeable staff make a stop by well worthwhile.

They closed 10mins early. Still had the lights on. Still had…read morethe gate open. Next door at Hunson they were surprised it was closed.

Worst store ever my dad went to get his iPhone 14 Pro Max fixed and they put a whole different…read morescreen which isn't for this phone and now the touch screen feels so delayed worst store to fix phones at.

The technician was on his lunch break when I walked into the place with my iPhone that was not…read moreworking. The technician was extremely kind. He stopped eating his meal, and fixed my iPhone in less than a minute!!! I highly recommend the place! The staff are very friendly. The place is a little bit hard to find, behind a gas station, but they have parking space. I will go back if I have another iPhone issue. Five starts for their service! Affordable prices!

Does a great job! Fixed computer. Ipad. Set up air printers and home network. Don't like being…read moreforced to add up to 85 characters. Believe i can express myself in less

Really appreciate the awesome service and patience I got today! Will recommend to friends for sure!read more

Goodbye metrotmobile!!…read more Back in my day (yeah, I'm not a kid,) we had an escalation or a saves department with managers and supervisors who'd take over the call to try to save the customer right? BEFORE switching to Visible by Verizon I called metro by t-mobile and blah blah blah, it's all in my previous reviews. Push come to shove...I was shoved over and I pray I'll be content with my new wireless provider. Come Monday I'll have my 6th useless phone with a new one on the way for my new account with UNLIMITED EVERYTHING, including HOTSPOT!!! For $45 a month when I was paying $75 for unlimited everything except for hotspot; that was a 25gb a month. What would you do after providing your carrier an.option to counter their offer for your loyalty?! I did get prime for free but I don't mind paying the discounted prime price individually; it's still cheaper than having metro by t-mobile.

From the owner: Switch today & enjoy America's largest 5G network.read more

Very happy with the service here. Replaced an old battery and cleaned charging port on iPhone…read more Phone is working perfectly and I'll definitely be back if in need anything else!

Highly recommend chill guy did a an excellent job screen looks brand new and excellent customer…read moreservice

The owner is amazing!! I highly recommend this place to come fix anything you break they are quick…read moreand VERY friendly and professional!! Tell them that the crazy lady sent you 10% discount! This place is amazing! Very honest with all the questions I've had and is very knowledgeable!! Don't stop at go and don't collect 200$ come see my man - Kunal! He's the guy to go to!

!!!​Never EVERRRRRRR bring your phone here! They are beyond HORRIBLE. My phone broke. Needed it…read morefixed. I was quoted a cool low price about $40 cheaper than others. They didn't tell me my price was going to be so low because I wasn't getting the right screen for my phone. They put on a regular LCD screen which made my phone screen yellow (nearly impossible to use in the day), fingerprint sensor unreadable & I'm unable to put my phone on speaker and have a Convo. If they would have told me I I was getting the job for cheap because they were using the wrong product (My phone required an AMOLED screen), I could've made the right choice for me. I could've visited another repair shop in the mall and paid $120 to fix my screen the right way instead of having to buy a new screen online for $120 and now paying more. I asked why the back of my phone wasn't glued back right, they tried to blame me for it, that I dropped it after ... Which I never did when it was in my purse and then my night stand. Never out of my bag. THEN when I mentioned that they used the wrong things and asked for them to make it right they said "our supplier doesn't carry the screen replacements for the AMOLED. WHY WOULDNT YOU SAY THAT FROM THE START?!?! There's better places to get a better job done at the mall. Keep it pushing from this kiosk!

Raina fixed my Puget Sound saltwater infused 12pro max at her Bellevue location a couple summers…read moreago. I recalled how impressed I was with her friendly, straightforward, no nonsense service and I was confident I would call on her again if I broke my phone again. Well, I did that recently-broken glass screen and charge port 90% inop. Took it to her at her new location in Burien tonight and it's all fixed up again. Same great no nonsense service and a pleasure to deal with. I recommend Payless. I'm making it my go to.

The businesses owner needs to shut down the ability to make appointments! I made an appointment…read moreonline, showed up, and office was closed. From other business owners, the office has been closed for months. At least explain this on your answering service. Very aggravating!