Very but VERY unprofessional management. My mother has been…read morewaiting for a WHOLE month on her contacts and they still give us the same story and that they are not able to do nothing. Today I called to see if at least my mom could get another pair of the contact trials they gave her because they are only good for 2 weeks and the manager denied the request.. even tho my mom has been waiting a WHOLE month.. If I could give this store 0 stars I would do it in a heart beat. horrible experience and a waste of time.

They always mess up eye glass prescriptions and refuse to fix them without you going in to get…read moreanother eye exam. You go in and they mess it up again.

Best exam my daughter has ever had! Everyone was friendly, professional, and I was so impressed how…read moreDr Smith made sure my daughter's prescription was perfect. I'm due for an exam and new glasses in Jan and I'll def use Southern Focus.

My family and I have been going to Southern Focus for years. We have never had anything less than…read morean outstanding experience. The selection of frames is very good as well.

Dr Wells is one of the most contentious and reputable ophthalmologist I am acquainted with…read more She is well educated and honored among her peers She is thorough and timely

I absolutely love Dr. Wells! She's an eye doctor that is very personable and she cares about your…read moreeye health. She takes the times to answer questions you may have and her office is equip to run additional screenings you may need like tests related to diabetes or glaucoma. Her office carries a great selection of frames and lenses. If you have VSP insurance, she's a preferred provider for them so this means you could get great pricing on your frames and lenses. I definitely recommend this office for your eye care needs.

The eye doctor at Gardendale Eye Care is great but the office staff will not answer the phone. If…read moreyou leave a message at 9ish when they open it might be the next day or longer before they call you back. This is the third time this has happened to me and I hope this review will land in the hands of a supervisor and it gets fixed. Their is no telling how much business they have lost from new customers trying to call to get an appointment and decided to go somewhere else due to no one answering the phone.

I am never going back again. No one told me my doctor left and the staff isn't professional! The…read moreoffice worker has covid & no one was wearing a mask. The one that had covid told me she had it. She had long brown hair. I had to tell 3 of them to put on a mask while doing my eye exam in the small room. They didn't wipe the eye machine down after I used it. After I noticed that when I met with the doctor I asked him to wipe his machine off. They didn't wash there hands. I will NOT RETURN to this place!!!

Dr. Mays is a wonderful ophthalmologist. We are so grateful to have him and his team in Gardendale…read more The location is easily accessible, and right in the heart of Gardendale!

Dr Berry is so caring and patient. She explained my eye problem to me very clearly. I love my new…read morecontacts!

I haven't submitted a review in a while, but Red Mountain Eye Care deserves some love!…read more I've had an ongoing stye for the last few months that turned into a full blown infections a few weeks back. I couldn't get it to see my regular optimist so I called them for a last minute appointment. Not only did the receptionist put me at ease, but the doctor provided tons of feedback, solutions, and prescribed a regime that cleared it right up. A few weeks later my boyfriend and I returned for an eye exam. My boyfriend is legally blind and has trouble with optometrists in the past, but he loved Red Mountain Eye Care. They were friendly, easy-going, and really listened to the problems he was having with his vision. I would highly recommend this great practice!

I cannot recommend Dr. Gagnon and his staff enough! Not only did they explain the ranges of why my…read moreinsurance would cover and what I would be responsible for, they also never tried to talk me into the "high-end" of anything from the lenses to the frames. There was no pressure to buy anything from them at all. The prices of their frames are a fraction of what I was used to at my former eye care facility and I was truly impressed by everyone I worked with. Dr. Gagnon performed a thorough exam and helped me to understand the changes my eyes have gone through and helped determine the perfect prescription for me. I will definitely be going back and recommending Red Mountain Eye Care to everyone I know!

For years I wasn't a fan of visiting the eye doctor but for the last several years I've been a…read morepatient of Dr. Francisco. He's really easy to talk with and takes all the time I need with my exam and more importantly with my questions and options. The staff was personable and great as well taking time to explain the steps throughout my checkup. I was bragging on them "again" this week following my annual checkup. I highly recommend this office and personnel. Thanks Tim

Everyone was very friendly during my visit. Dr. Budraitis listened to my wants/needs and took the…read moretime to fix the mistakes my previous eye care provider made in my prescriptions. No complaints at all in the office process! The only frustration I have is that I cannot log into my patient portal. Even though I filled out my email address, it says there is no account associated with the email address.

Love love love my optomistrist. Dr. Jasper is honest, professional & has great bedside manners. She…read moreis a UAB grad and owns her own business. She has a wonderful selection of frames, etc Dr. Jasper is now accepting new patients, so make your appointment today!

Advanced Eye Care is the place to go. The staff and Dr. Vaughn are so nice and very attentive you…read moreyour eyes care needs.

I have officially found my new eye doctor! After having a not so great experience at another place…read moreit was a relief to find Alexia Vaughn and her amazing staff. It's always easy to make an appointment and they have a good selection of glasses and contacts. They take their time and answer any questions you may have. And when my contact shipment was running a bit behind schedule they made sure to give me extra pairs to get me through until my shipment arrived. If you have bad vision, like myself, you know how important it is to find a place that's caring and always willing to help when needed. I found that in this place. If you're looking for an optometrist definitely check this place out!!!

I always have a great experience here. I started bringing my daughter here 2 years ago and it had…read morebeen great. The staff always greet you when you walk in, and you're immediately assisted. My daughter appointments never take drastically long. The different frames to choose from is wonderful. My daughter loves a variety of glasses and Schaeffer has the best. The prices can vary depending on what you're looking for and how much your inaurance cover. They can be pretty reasonable, but once again that depends on what you're looking for. Overall from my personal experience everything has been great!

Where do I begin.. one pro was there wasn't a long wait time before my appointment.. granted I was…read morea little early. I walked back and I went to a room where I was looking into a machine with the house and then the assistant proceeds to use a TOOL ON MY EYE that was JUST LAYING ON A CARDBOARD BOX and then proceeds after to PUT IT BACK ON THE CARDBOARD BOX!? I was shocked. I was going to mention this to the doctor but when the doctor came in, they seemed in a rush and truly didn't even greet me kindly. I was a new patient so I expected atleast a small introduction. I mentioned to the assistant about concern with floaters and the doctor didn't go over that. It all seemed rushed and no true concern. They were changing my prescription and not giving an explanation? If they did explain it wasn't in detail. It all felt rushed, odd and off putting. signed, sadly disappointed