The eye doctor at Gardendale Eye Care is great but the office staff will not answer the phone. If…read moreyou leave a message at 9ish when they open it might be the next day or longer before they call you back. This is the third time this has happened to me and I hope this review will land in the hands of a supervisor and it gets fixed. Their is no telling how much business they have lost from new customers trying to call to get an appointment and decided to go somewhere else due to no one answering the phone.

I am never going back again. No one told me my doctor left and the staff isn't professional! The…read moreoffice worker has covid & no one was wearing a mask. The one that had covid told me she had it. She had long brown hair. I had to tell 3 of them to put on a mask while doing my eye exam in the small room. They didn't wipe the eye machine down after I used it. After I noticed that when I met with the doctor I asked him to wipe his machine off. They didn't wash there hands. I will NOT RETURN to this place!!!

The business is conveniently located with plenty of easy parking. Inside it's clean and attractive…read more The staff is warm and welcoming. The equipment seems very modern. Taelor and Dr. Essinger were friendly and professional; Dr. Essinger took time to explain things. I felt very comfortable and competently treated.

I just moved to the area and went to Vestavia Eye Care for the first time today. I was seen by…read moreTaylor and Dr. Essinger and they were both amazing! They were both warm and knowledgeable, making it a great experience. I highly recommend this office and will be back!

I just love this practice - Jasmine is a great tech, so patient and ready to explain anything we…read moreneeded. Dr Kaplan is equally patient and really wants her patients to be in the very best eye health possible. Borden Burr Burns is fantastic at helping pick frames that make you look your best. Everyone is friendly and helpful and they all seem to genuinely like working together. I just love coming here!

Eyewear selection is phenom! From very pricey (Tom Ford, Salt, Oakley) to moderate, they make it…read moreimpossible to NOT buy something stylish. While trying out different styles, salespersons are patient, considerate, and helpful beyond what's expected (thanks Katie and Borden!). Of course Dr. Schaeffer and Kenzie provided professional care and knowledgeable advice throughout my visit. I'd recommend and will certainly return.

My mother was referred to Callahan due to an infection above her eye. I called the University…read morelocation and utter confusion ensued. I was transferred to Callahan West and was quickly given an appointment for the next day at the University location. Very good customer service Callahan West. Upon arrival, I was able to drop my mother off in her wheelchair in the drop off lane while I parked. The check in experience was pleasant. The waiting room was comfortable on the 4th floor. There was a 45 minute wait time, probably because of last minute scheduling. The entire process was about 2.5 hours. Overall the service was good. I would go back.

Callahan Eye Clinic is a premiere level 1 trauma eye clinic located in Birmingham, Alabama. We have…read morebeen going here to treat my husband's glaucoma and ice for the past five years. The doctors are skilled using the latest techniques for eye surgeries and eye care for their patients. If you have eye problems, please take the time to visit Callahan Eye Clinic to meet with their physicians. They are the BEST in the field of ophthalmology and highly skilled surgeons.

Best exam my daughter has ever had! Everyone was friendly, professional, and I was so impressed how…read moreDr Smith made sure my daughter's prescription was perfect. I'm due for an exam and new glasses in Jan and I'll def use Southern Focus.

My family and I have been going to Southern Focus for years. We have never had anything less than…read morean outstanding experience. The selection of frames is very good as well.

Dr Wells is one of the most contentious and reputable ophthalmologist I am acquainted with…read more She is well educated and honored among her peers She is thorough and timely

I absolutely love Dr. Wells! She's an eye doctor that is very personable and she cares about your…read moreeye health. She takes the times to answer questions you may have and her office is equip to run additional screenings you may need like tests related to diabetes or glaucoma. Her office carries a great selection of frames and lenses. If you have VSP insurance, she's a preferred provider for them so this means you could get great pricing on your frames and lenses. I definitely recommend this office for your eye care needs.

I haven't submitted a review in a while, but Red Mountain Eye Care deserves some love!…read more I've had an ongoing stye for the last few months that turned into a full blown infections a few weeks back. I couldn't get it to see my regular optimist so I called them for a last minute appointment. Not only did the receptionist put me at ease, but the doctor provided tons of feedback, solutions, and prescribed a regime that cleared it right up. A few weeks later my boyfriend and I returned for an eye exam. My boyfriend is legally blind and has trouble with optometrists in the past, but he loved Red Mountain Eye Care. They were friendly, easy-going, and really listened to the problems he was having with his vision. I would highly recommend this great practice!

I cannot recommend Dr. Gagnon and his staff enough! Not only did they explain the ranges of why my…read moreinsurance would cover and what I would be responsible for, they also never tried to talk me into the "high-end" of anything from the lenses to the frames. There was no pressure to buy anything from them at all. The prices of their frames are a fraction of what I was used to at my former eye care facility and I was truly impressed by everyone I worked with. Dr. Gagnon performed a thorough exam and helped me to understand the changes my eyes have gone through and helped determine the perfect prescription for me. I will definitely be going back and recommending Red Mountain Eye Care to everyone I know!

Staff is very friendly and professional; Dr. Day took the time to discuss any issues with my eyes…read morein an understandable manner; in fact, I found his exam educational. Glasses ordered were ready within 1.5 hours. Dr. Day gave helpful recommendations regarding cataract surgery and allergies. Highly recommend!!!

I was so offended by the way I was treated here. The staff constantly talked down to me even though…read morethey could see my date of birth on my chart and knew I was not a child. The receptionist asked me if I wanted to add in a contacts exam to my glasses exam and I asked if it would be covered by insurance. She said yes but then later charged me full price for it. The doctor asked me if I cleaned my contacts often and I answered honestly that I did and he proceeded to look under my eyelid (which was very painful) and told me I had a "rash" on my eyelid and that I needed to start wearing daily lenses so they would stay cleaner. When I asked if I could just clean my extended wear contacts (which are approved to sleep in) more often to alleviate this problem, he laughed at me but never answered the question. I felt like I was being forced to use contacts I did not want - and I wasn't even there for contacts! He also acted like he had really caught me doing something "bad" by checking my eyelid for an imaginary rash - he was so condescending after. But I was completely honest about how often I cleaned my contacts and I had no eye irritation problems whatsoever. The "eyewear specialist" lied to me about the glasses I wanted coming in the color I wanted and charged me without checking them and had to call me later to let me know they didn't come in that color so I had to go back to get a refund. While there, I requested my prescription so I could go somewhere more affordable to buy glasses and I was given the runaround until I basically demanded it. The receptionist then told me to make sure I took the prescription somewhere that took my insurance so that I could afford it. When I asked for the contacts prescription, I was told I couldn't have it until I had tried the terrible contacts I hadn't asked for and that it would't be written for the contacts I wanted anyway, so I just left. I'd like to point out that it is illegal for eye doctors to not give you your prescription - and they're supposed to give it to you without you having to ask, just like any other doctor. I basically felt taken advantage of and cheated the entire time I was there, and I was treated like a child even though I am an adult with an adult job who pays for her own insurance and can afford her own glasses with or without insurance.