My mother was admitted to the hospital in Dec 2024 due to hip and lumbar fractures and needed…read moreplacement in a nursing home for rehabilitation. With the help of Johann from Home Health, my mother was placed at Medical Center Convalescent Hospital. Before her admission, I read several Yelp reviews and honestly, many of them were not very encouraging. However, this facility was close to both my home and workplace, which allowed me to visit my mom every day, so we decided to give it a chance. We arrived at the facility around 4 PM on a Saturday. To my surprise, Ana, the Director of Nursing, was there waiting for us. What immediately impressed me was that it was the weekend, yet she greeted us with a warm smile and welcomed us like family. She personally showed us to my mom's room. Although the building itself is older, it was very clean, there was no urine smell in the hallways, which was a huge relief. My mom's room was spotless, with freshly changed lines and the housekeeper was even hanging newly washed curtains. Anna, then introduced us to my mom's CNA, nurse, and the entire admitting team, including PT,OT, dietitian and admitting staff etc. Everyone was friendly, smiling, and genuinely welcoming. At that moment, I felt reassured and at peace knowing I was leaving my mother in such caring hands. Around 5PM, my mom was already served dinner with the correct diet. I was truly impressed by how efficient and organized the staff, completely the opposite of what I had read in some reviews. The very next morning, I arrived around 8AM and found Glenda, my mom's CNA, already giving her a bed bath. Shortly after, Christy from PT came in to assess my mom. Again, I was amazed, this was Sunday, and services had already begun. The PT team was extremely patient with my mom, who was initially very scared to walk. She tended to tiptoe instead of placing her feet flat on the ground, and her gait was unsteady. With time, encouragement, and consistency, she improved significantly.Throughout her stay, all the nurses and CNAs were patient, loving, and kind. Every time I visited, my mom had nothing but good things to say. She remembered everyone by name, and even the housekeeping staff became her friends. My mom preferred staying in her room, so the staff would come in, sit with her, chat, and keep her company. That meant so much to us. One thing that truly stood out to me was Ana's leadership. When the facility was short-staffed, Ana didn't just supervise, she worked alongside her staff, even doing skin treatments herself. During the Palisades fire, when patients were transferred to this facility, I personally witnessed how the entire team worked together seamlessly to accommodate everyone. Their teamwork, dedication, and compassion were remarkable. After 11 months, my mom fully recovered and is now able to walk safely with a walker. We decided it was time to bring her home. When the staff found out, they were genuinely sad, the best way. They expressed how much they would miss her. There were so many staff members involved in my mom's care that I can't name everyone, but they truly became her second family. I am honestly teary-eyed while writing this review because I witnessed firsthand how dedicated, hardworking, and compassionate these people are. They loved my mother as if she were their own family. My family is deeply grateful for the care and compassion this nursing home showed my mother. From the very beginning, the staff treated her with dignity, patience, and genuine kindness. They cared for her not just as a patient, but as a person.The nurses, CNAs,housekeepers, and support staff consistently went above and beyond to ensure my mom was comfortable, safe, and well cared for. They listened to her, respected her, and treated her with warmth. Knowing she was in such loving and capable hands gave our family great peace of mind. Kudos to all the CNAs! Joyce became one of my mom's friends-she never missed giving my mom a shower. She moisturized my mom's skin with lotion-I could tell coz she does not have scaly skin! I have to mentioned Zoraya, Tata, Linda, Stephanie, Jose, and so many more (sorry I can't remember everyone's names but I know your faces) thank you to all of you! To all the nurse you're all heroes! Thank you Jocelyn for preparing all the discharge papers today. To Jenelyn-thank you! If you are looking for a place for your loved one, this is the place. I highly recommend Medical Center Convalescent Hospital. When we left, my mom was crying-not because she didn't want to go home, but because she would miss everyone so much. They truly became her second family. We took pictures before leaving, and you could clearly see the love-staff hugging her, crying! As my mom goes home, we leave with nothing but appreciation and gratitude. Thank you for treating my mother like family and for the compassion you showed her every single day. We will always be thankful! God bless you all!

I received 5 star service while rehabbing from a quadruple bypass!!! I was never more pleased with…read moreeveryone who took care of me!!! My pt Mario with a great wife and darling son and Christy the RN who was there for me and listened to me!!! Hannah -RN and her Mama Joyce they took care of me and made my stay so worth it!!! Ma in the office that took care of all my requests and requirements!!! I had a lot!!! To Jennalyn who got me ready to go home!!!! The beautiful Azanae the CN who I promised I'd mention!!! Jose my CNA who I just loved!!! Bernice, Feleez, Sonia, Jenny, sequoia, Pedro!!! Last but not least Carrie who I want to thank with my life, literally!!! You would be very lucky to rehab here!!! It was a drive but totally worth it!!!

Loma Linda medical center has put their hands on me and made me to do rush things that I didn't…read moreeven feelComfortable doing they have rushed Me They have pulled me and pushed me and then I was screaming in pain and they told me there's nothing wrong with me I was so pissed that I thought this was a good hospital it wasn't the lobby was full of people I had to wait in the lobby for three hours so I can get seen a took two hours to see a doctor that put hands on me the doctor pulled me pushed me and I was in screaming in pain by her putting her hands on me and I almost fall my face twice by her pushing me I forgot her name but I can describe her Shes blonde in her 40s and she wears glasses and she's super skinny they wanted me to do more test and when I couldn't go do what they asked me to do they have discharged me when I left out of there I was so mad the doctor even had three security guards following me because my whole face oppression was anger and i didn't start nothing.

Lo chin your jean md and their staff charged me for a eye exam using a nose light they never helped…read moreme at all how could they when all the equipment they had was broke I can't believe they. Sent me a bill for any of this they should be sending me money and a apology for wasting my time if you can't do your job right with the right medical equipment don't do it at all you tried but failed I had to go to Harvard eye and see a dr who had the right equipment if I did not do my job I would get fired but you give me a bill two bills totally of more then12 hundred dollars really

My brother has been staying at the Victoria Hills house for a few months and it has been a…read moreblessing. My brother requires extra assistance and the head of house assistant manager, Carlos, goes out of his way to help my brother regularly. He is teaching my brother how to cook and meal prep so he doesn't have to eat frozen food. Carlos makes sure my brother understands the rules and even keeps me informed so I can assist my brother and make sure he has everything he needs. Daily, he teaches my brother how to live a structured life and makes sure he feels included. My brother has been in other sober living homes and the experience wasn't great for him. I was nervous for him to start over, but Carlos goes above and beyond. I feel at ease knowing my brother is receiving great support. In addition to having great support, the house itself is beautiful and has many amenities available to him. Thank you Carlos and Elmer Day for being there for my brother, I am forever grateful.

Elmer Day Sober Living has been an absolute lifesaver in my friends journey to sobriety. The…read moreatmosphere exuded warmth and support, making it clear that this was a place of genuine healing and growth. The structured environment, coupled with compassionate guidance, has provided him with the tools he needed to reclaim his life from addiction. One of the standout features of Elmer Day Sober Living is its stunning home. Nestled in a peaceful neighborhood in downtown Riverside, this historic house boasts charm and serenity at every turn. From the inviting common areas to the cozy bedrooms, every corner is thoughtfully designed to foster a sense of comfort and belonging. The tranquil surroundings serve as a sanctuary where residents can focus on their recovery journey. Central to the success of Elmer Day Sober Living is its exceptional team, led by the wonderful head of house, Jason. Jason's unwavering dedication and compassion create an environment where residents feel supported and empowered. His leadership sets the tone for a community built on trust, accountability, and mutual respect. Thanks to the collective efforts of Jason and the residents, Elmer Day Sober Living truly feels like a home away from home--a place where sobriety flourishes and hope is renewed with each passing day. I would absolutely recommend this wonderful sober living home to anyone starting their recovery journey!!!

Absolutely the best staff and beautiful home. We brought our loved one to be taken care of, and…read moreeveryone was so great. The owner, Dorris, communicated with us throughout our experience. The home is beautiful, clean, and very inviting. I cannot express how grateful we are for this facility. Thank you for everything.

My mom has been at Lotus Villa Memory Care unit for about seven months. I have nothing but high…read moreregard and praise for the caregivers there. Becky, an administrator, saw that my mom was not doing well, called me that night and helped me put her on hospice care, which has helped her so much. The staff has been supportive and treat my mom with care since she is so frail. I'm there a few times a week and am able to observe the caregivers and cleaning staff. I know some staff by name and they always greet me with a smile and keep me updated on my mom's condition. They treat all the residents with care, even though they are sometimes verbally abused by the residents, yet they keep smiling and treat them kindly, which I'm sure is difficult at times. Her clothes are cleaned and put away on a weekly basis as well as her room which is cleaned frequently. I'm glad I chose Lotus Villa for my mom's long term care.

A lot can improve from this place .The quality of care definitely is one of them !!! My dad was…read morethere almost 3 years and recently had a bad fall due to neglect. He wheeled himself outside into the bushes fractured 4 ribs . It's a memory care the front door should be locked at all times but I never was . As far as the cleanliness this place was always filthy from the minute you walk in you can smell the old chemicals being used . This place didn't start off this way when administer Barbra was there. She ran this place with care and dignity to the patients!!! All that was gone the minute she left !!! My dad is blind and I asked numerous of times if he can be fed I was told that there wasn't enough staff . The patients are always wondering around bored , the living room has no tv for them to watch. Non of the me techs are licensed they only receive med passing training. The caregiver are nice but some are extremely rude . Administration does not communicate anything and the admin was always different no one was there long term DONOT put your family members there !!! The patients are very neglected

I've worked facilities off and on for 15 years and this by far is one of the best our residents are…read moreour family we love and care for all of them as such

This place helped out 4 of my friends that where in dire need of immediate help. Sometimes they are…read moreso swamped with people needing help, there is waiting period. When we got them in could see the hope in their eyes starting to show. They where ready to change and accepted anything they offered them here to change their life's! It's hard to rate a facility like this. its the same as rating a doctor. You have good outcomes and bad outcomes. It all depends on the patients will, to get help. Where the same treatment for one person is successful, for another it may not fully work. Nevertheless treatments here are wonderful and have been developed tru years of experience, Treatment is better than no treatment, and waiting for the end. Without even trying to fight. Hope you find what you need here god bless good luck.

If I could give this place zero stars I would. I arrived at Cedar House this morning and the people…read morein the lobby who did the intake were nice. Then I got taken back met with medical dropped my bags off with the guards/employees in the center pod and then I was shown to my room. It was a room with four beds, the bedding was literally worse than what you get in prison. There was an open shared closet, with graffiti MS-13 gang tags. There was a restroom that was shared with the room next-door, which was disgusting. I then met with a therapist and he was OK but didn't seem to care much and then a loud overhead announcement such as a lockdown was announced for everyone to return to their rooms. I wasn't inside there more than 30 minutes before this happened. The whole place on the inside was literally just like a prison, except the rooms had doors instead of bars. The guys inside this place easily 80% of them look like gang bangers, thugs, knuckleheads, or crackheads and it was loud as heck in there. The therapist, noticing my education and background even told me I should watch out who I hang with and to try and find someone more like me in there. I'm sorry, but rehab should feel like a safe space not a place where I should feel worried about being attacked by some young punk in my sleep, or just for looking at him wrong. So I went to the center pod knocked on the door, and when the employee answered I told him I was not staying and I would like my stuff. The guy grabbed my stuff and handed it to me and started laughing as I was headed out. If you are a normal person in society, who has an addiction, I would seriously recommend finding somewhere else to rehab. This place is a joke and it's not even funny.

He is very knowledgeable about any concerns that you may have…read more Very good and neat work!

He removed a tumor in my neck. He is an excellent caring surgeon. No scar at all in my neck.read more