If I could give this place negative stars I would. My glasses broke and I didn't have another pair…read moreso in I go to this miserable place. The first gentleman I spoke to said it's been a while since my last eye exam, but not to worry about it I obviously needed glasses. So, I picked out my frames and the guy gave my information to some heavy-set woman at the desk ( I forgot her name) and she REFUSED to help me until I had an updated eye exam. Which of course is an extra $75 in their pocket. Which I can't afford because I just lost my job and my insurance and can't even afford eye care. I wouldn't have gone to the eye doctor or to get new glasses if the piece of crap glass frame didn't break. So now they are holding my sight hostage until I can come up with all this money for the eye exam, frames, lenses and whatever other BS they try to sell me. Also Warning they want 100% payment upfront. Apparently, there's new management and it got even worse.

Came here for an eye exam for contacts. Called earlier to see if I could come in earlier than my…read morescheduled appointment. Was told sure come on in. Came in an at 5, sat down, filled out initial paperwork, and waited. Was up next until another worker asked me what time my appointment was. Told her it was originally at 6 but was told that I could come in earlier. She said you're going to have wait now until 6. I said that's not what the other worker said. She spoke with the other worker who then said, "I told him that that he would have to until 6." LOL. But the worse is probably the HIPPA violation. Received an email from them about filling out paperwork. Opened the attachment and someone else's information is on there. Their name, address, DOB, and insurance info. Emailed them back telling them what they did. Didn't receive a response. Otherwise, the doctor is very nice and explained everything to me. Prices are the same as anywhere else.

New owners. Dr Hoffman and Rachel are no longer there. New…read moreleadership is sound asleep and full of themselves. Was coming here for 30 years. Off to find a new place.

The staff was very courteous and professional. I picked up…read moremy glasses in February and left for Florida two days later. while in Florida I found the glasses to be heavy and too large but wouldn't be back in NY in the 30 day exchange period. I called and spoke to Christal, the manager, who agreed to replace them when I returned. I was able to replace them for glasses that I love and got them the same day! Excellent customer service!

Great customer service. They were able to allow me to keep my previous frames and replace my lens…read more I was able to have my eye exam same day, the optometrist is so kind and patient and informative. I would go back.

I having been a customer of this business for over 10 years. Great selection of eye glass frames…read moreand great treatment by all of the staff especially from Dr Norris to the manager, Tim Norris. Would highly recommend this for your eyeglass needs as well as for optometrist and optician services. You will not be disappointed.

My husband and I coordinate our appointments with Dr. Schnur around our trips to New York. We rely…read moreon, and trust in his thorough evaluations of our eye health, and his remarkable ability to determine precisely when changes to our prescriptions--including prism corrections--are needed. Dr. Schnur is the perfect combination of professionalism and genuine warmth. His many years of experience are evident in every aspect of his care. He takes the time to listen, explains his findings clearly, and consistently prescribes the most accurate and comfortable vision correction for our individual needs.

Had an issue with my glasses. They broke and I couldn't fix them. I stopped by the store on the 4th…read moreof July and Tom had me out of there with fixed glasses in under 10.

The first person I met was super nice and gave me all the info. Unfortunately, when I went back to…read moreget my glasses, the price that I was quoted with the first woman who was a little older, jumped up by over $150. I figured since she didn't know all my details maybe that was a natural order of things. They took my old frames which are really good designer frames and made the glasses to fit them. No additional charge of course but a waiver in case something happened in processing that they were not responsible for your frames. The only problem is the way the glasses sit in my frames doesn't seem to align with my vision issues. I think I waited too long (the statute of limitations I'm bringing them back for adjustment has expired ) and so now I'm suffering with pushing my glasses up and down, depending on what I'm looking at. I might give him another chance, but the service was unfortunately not standard across the board.

Stay away from the Levittown vision world. They are very sloppy . A few times the girls at the…read moredesk have messed up. I always let it roll over , however not this time. They are very rude and very argumentative. In the past I questioned do they even know what they are doing. No they don't. I tried to get information on how to get in touch with the owner , so I can let them know what's happening with their business. They gave me an invalid email to email the owner. So I guess I will have to alert more people on yelp . Stay away !!!!!!!! I see why the ratings are so low . Went to the Garden city location ( different owners ) they are very professional and very knowledgeable.

Great service, I came in with 3 popped lenses and crooked glasses and the next day it was fix!read more

I had a fantastic experience at Cohen's Optical--quick, easy, and actually enjoyable (yes,…read morereally!). From the moment I walked in, Elita and Lei made everything smooth and stress-free. Their warm, professional approach made me feel completely at ease. Meeting with a virtual optometrist was a cool, modern touch--and honestly, way more convenient than I expected. My new glasses are not only super comfortable but also surprisingly stylish and were ready for pickup the very next day. Highly recommend if you want great service, style, and speed all in one place!

If I could leave zero stars, I would. The eye exam went…read morewell. Everything went well until I sat down with the sales representative. Izabella is her name. Dr recommended that I purchase wide progressive lenses. I made sure that he added this to the prescription. However I never saw the prescription until after my glasses were paid. I should have been smart enough to notice that. However the friendliness of the place was deceiving. When i first sat down with Izabella, I mentioned to that I needed wide progressive lenses. My prescription required these lenses in order to correct my vision problem. We negotiated a price for my glasses. At times I felt like I was in a car showroom negotiating every point. Finally we agreed on the price. Izabella was able to get to my price by deleting the wide progressive lenses that I required Izabella took it upon herself to delete that very important requirement without discussing with me. I only discovered the issue after my glasses were paid for and the receipt and prescription was presented to me I asked Izabella how could she on her own decide how my prescription was going to be adjusted without discussing with me or the Dr? After all, was she the Dr? How could she, on her own make a medical decision? Izabella calmly told me that I could cancel the order or bring the glasses back within 30 days. This after spending almost 2 hours at the location. I was flabbergasted. Izabella mentioned to me that I could add $100 to the order and I would be able to get the wide progressives. This is a perfect example of bait and switch. I also noticed on my invoice that she charged me an additional $50 for 1 year product protection plan. This was also never discussed. Nor would I have approved it. After all, what the hell is a 1 year product protection plan on a pair of glasses? So in the end, I was scammed. Stay away from this place. The people there are very friendly. Don't be fooled by this deception.

This was the best experience I ever had at a eye glasses place. Everyone was so friendly and…read morehelpful from when you walk thru the door to when you leave.the technicians were great and Dr, Waddington who did a remote exam was very professional and thorough, she explained every procedure I went through and what the results were. Barbara who helped me choose my frames was great taking all the measurements so that my glasses would fit perfectly. I definitely am going back great experience.

I just visited this location for an eyeglass repair . I want…read moreto commend Elijah who fixed my glasses. He is a lovely young man. Did a great job. It was my 1st time there. I will return for sure!

Please note that I cannot possibly reduce to words the interaction I had with Dr Speiser at Peale…read moreVision but I will certainly give it a shot here. To sum it up in as few words as possibly - "utterly entertaining". I would highly recommend visiting with Dr Speiser just for the entertainment value alone. Would I ever purchase any goods or services there? No, of course not. So the story begins with a referral to Dr Speiser by some other optical place I had called looking for an optician. He was highly recommended but I have a feeling that was motivated solely by business interest, especially given Speiser's fervent inquiry into the identity of the person who sent me there even after I told him that I never got a name. When I had called to book the eye exam, I was told that they took my insurance and that I would only be responsible for a co-pay, which is $25 I believe. However, when I got there, things changed entirely. Spieser had me sit down and and took out a pen and pad, kind of like what happens at a car dealership. He asked me about the health of eyes. I said I appreciate his concern but I had just seen an MD a few months prior and had a complete barrage of exams and that I was just there for a typical eye exam in order to get a new pair of glasses. Unfortunately, my response failed to slow him down. It was at that point, if I recall correctly, that he started writing down the different prices for the different levels or types of eye exams. (Levels of eye exams for eyeglasses???, I thought) I reiterated that I was just looking to get a pair of new glasses. Again, this didn't even slow him down. I could write a book on this but suffice it to say that he was pushing for a $149 exam in addition to I believe the one that my insurance would cover save the $25 co-pay, which would bring the total to about $174. There was a third exam for like $50 and I think he suggested purchasing all three. In all honesty, at that point I was hardly listening to him and had one eye on the door. I think my MD eye doctor charges $150. Opticians on my vision plan charge $0. The cherry on the Speiser sundae was his telling me that he's worth it because his exams are "spectacular". As one of the other reviewers here correctly pointed out, Speiser is utterly sarcastic but that just added to the beauty of the interaction. Book your appointment today, folks!