This review is from the perspective of a tenant…read more I rented through Baywood Capital for a couple of years. Working with Josh and his team has been nothing short of a pleasure. The way that they handle property management in the interest of the landlord and the renter is nothing short of an impressive juggling act. Quick to communicate, remediate any issue, as well as a pleasure to interact with -- I would without hesitation consider them and their team of consummate professionals for any of my future rental, or investment property management endeavors.

I trusted Josh and honestly was betrayed…read more He was the first property manager I've hired and he didn't manage. All he did was collect rent and via email communicate one lease extension and then they went month to month on two plus years. I don't believe he ever checked on the condition of my property or if the lease terms were being followed. I know of two flagrant violations 1) no animals and a cat lived there the entire term of the lease openly and 2) no smoking which is also a Belmont City Ordinance. I was told they are "good tenants" which they were from a bill collectors perspective, however, horrible from a property owners perspective as they lived hard and the wear and tear on the unit was unacceptable including pot smoke lingering and making the unit filthy. Then there was the cat leaving animal mess behind when they vacated. I learned there was a leak on October 12, 2024 not by a phone call or direct message but being included on an email chain with the tenants! How unprofessional and this violated the entire principle of a property manager only having contact with tenants and what he was paid to do. From the discovery of the first problem I am aware of Josh was absolutely no help. He didn't manage the situation. Instead it was on. On me to deal with and coordinate access with the tenants to first get a leak detector in. He didn't offer any help. Left me high and dry! When I went to meet the leak detector I was appalled at the condition of my condo that had been fully renovated prior to the tenants. It was grimy and there was cat stuff everywhere and the cat walked up to me even to be petted. I called Josh very upset especially about the cat as my main point was no animals and this was not a service animal. He said they have forfeited their deposit by having the cat. When the tenants vacated , after asking for one more day, which we declined as I had set up - not buy the property manager, but myself Service Master and my insurance adjuster to meet me to start to deal with the leak from upstairs (from different condo owner) and repairs. When he showed up he said it wasn't bad ... They turned off the water days before vacating and left feces and urine in toilets, food on kitchen sink, tons of stuff in the garage , the floors where sticky from a party , the hall bath covered in hair - not sure if human or cat, tacks and tape everywhere on the walls , the new kitchen counters stained .... A drawer with pot debris. While the Farmers adjusters and Service Master there never once did he say I will coordinate as it's my job as property manager. We did agree for his guy- also there to haul away abandoned items - which wasn't even thorough. I had to ask him to return to complete. Then no phone call he emails me he is firing me. A blessing. But very unprofessional. Then he sent me my accounting the first of the year via email without salutation or closing with one word "okay"? In pulling together paperwork for insurance I realized I didn't have a copy of the one lease renewal. I emailed Josh for it ... waited 5 days later forwarded email to him with bookkeeper and maintenance guy with "second request" to finally receive. In interviewing and hiring a new property manager I realized I was not provided any service. I SHOULD RECEIVED A REFUND ACTUALLY!!! There should have been physical check ins on the property and its condition. The notification of a leak - major problem that took 5 months to remediate and repair - should have been handled by him as that is what his fee was for. After the tenants moved out he changed his tune on the deposit. He was advocating for them after telling me it was forfeited due to the cat - not to mention property condition from their hard aggressive living- that most of it needed to be returned. He kept saying the condition wasn't that bad. He was not advocating for my property but only the tenants. Swept under the rug the excessive wear and tear , damage , pot smoking and cat living there. Ironically one of those tenants now manages an apartment building. I'm sure her employer would find interesting photos of how my property was vacated.

The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!

I tried to book an appointment for viewing a rentals and had some difficulty with the office staff…read moresince I have a limited time window due to my work and travel schedule. Later the management company reached out to me directly, reviewed the call logs and worked with me to schedule a tour of the property during my available window. Thank you for the customer service!

I've been working with Roger and Jessica at Five Star Property Management in Burlingame since 2018,…read moreand it has been an excellent experience. They manage my rental property in Redwood City, and over the years this long-term relationship has made being a landlord so much easier. I truly value their direct communication and the way they handle everything--from tenant concerns to maintenance requests--with professionalism and efficiency. If you're a property owner looking for reliable and experienced property management in Redwood City or the Peninsula, I highly recommend Roger and Jessica. They've given me peace of mind knowing my investment property is in good hands

Ali Gilmartin Davis was our realtor partner for our most recent house search in the San Mateo…read moreCounty region, which is one of the most competitive buyer markets in CA. In short, we had an exceptional experience from start to finish, and here are just some of the highlights. DM me with any follow up questions. -strategized our lease out/contract for vacating East Bay residence which now serves as an investment property. She made the contractual process seamless. -invested a day to show us neighborhoods of potential interest to help us narrow down geo pocket shortlist to hone in on. -rolled up sleeves to get us contractor estimates during disclosure review/offer stage on several homes. This allowed us to feel comfortable in our all in costs to purchase/renovate/upgrade. -well connected with seller agents, which can be notably advantageous in multi-offer scenarios. -at 11th hour of close of escrow, we hit an unexpected bump in road that Ali was able to swiftly resolve behind the scenes while we were in the hospital for child delivery. -highly consultative and patient in the process, which for us was approx 6-8 months with so many moving pieces in our life (ie-pregnant, moving to temp home, etc) We had the pleasure of meeting a few others from the Gilmartin Group-- highly impressed with their firm and more importantly the individuals.

I hired Maureen Gilman Gilman Based on positive reviews. But I terminated the listing contract due…read moreto her conflict of interest. She brought her brother to do the carpeting job without my prior approval. Not only that she recruited my contractor to get a carpet quote for her brother who never showed simple of carpets or talked to me in regards the carpet job. And also once I told her my house was under a trust, she brought me to her husband who is a lawyer. After we arrived at his office he even read my trust. Immediately told me that I needed to redo my trust because it was too old. No matter how old the trust is, it's valid as long as the owner didn't do any changes. Maureen may think that I'm a quite older Chinese single woman and she could control me in anyway she wanted. But she didn't know that I used be a realtor and retired for A long time. I fired her

They didn't touch our application since owner selected the person who applied before us. However,…read morethey automatically send an email to complete your pet profile. I did that & they contacted my Dr to verify medical docs AFTER telling me we didn't get the place . Now I'm stuck with a $25 charge from the psychiatrist for the time. I contacted Antonio(Operations Manager) via phone & he said he'd look into in then get back to me. He never did & ignored my 2 follow up emails. WHY ARE YOU CONTACTING FOR MEDICAL INFORMATION WHEN WE WERE NOT SELECTED!!

We have not received our keys to our new rental property as promised and scheduled. We've already…read morehad to reschedule our movers because of this oversight and emergency services are unable to promptly connect us with anyone who can help. Reaching out here is our last resort. Please advise.

My little one and I needed an apartment fairly quickly, and Jalen from Capitol Realty was there to…read morehelp every step of the way. He found us a beautiful, open studio that was perfect for our needs. Although it was interim, it truly felt like home. They were ready with keys almost immediately, and the apartment was spotless when we arrived. The entire team was available to answer questions, and the online payment portal made everything simple and convenient. Everything in the unit worked consistently, maintenance was practically onsite, and the building felt secure with cameras, updated laundry facilities, and charming old-time character. We had a truly delightful experience. I had hoped to move into another one of their properties and will continue to look with them. I highly recommend Capitol Realty to anyone looking for a professional team that protects renters' rights and provides a clean, well-managed living environment. Working with Jalen, Brett and Stewart was the best!

I would never rent from Capital Realty again. The owner, Brett Baron, instigated situations between…read moretenants by irresponsibly suggesting a mediated meeting between tenants, not professionally relaying complaints to tenants, and heavily relaying on a male tenant as a source of truth. Brett's daughter attempted to smooth over the situation by offering me support in finding another apartment within their book of property manager. However, my experience renting from Capital Realty was so terrible, I declined any support from them to find a new apartment and removed myself by moving out of my apartment I was renting from them. While Brett's daughter (who also worked for the company) was lovely, Brett was misogynistic, lacked empathy and overall generally disrespectful. Again, I would never work with Brett or involve myself with their terrible management and ownership.

Truly horrible and unprofessional business. They constantly ignored all repair requests on the…read moreportal so I had to contact the landlord directly pretty much every time, and we're talking about urgent leak issues here. They basically would just ghost and apologetically ignore us. If you're a landlord expect your house to be left to rot under their guidance. If you're a tenant, good luck, hope you can fix things yourself. Oh, and they were super aggressive and antagonistic most times sometimes even saying unhinged things like that they were going to DNA test the poop of dogs on the property to find out which tenant wasn't picking up after their dog's poop. Not making this up!

My wife was subjected to Tim Gilmartin,who was rude and hostile answering the phone on New Years…read moreEve. This person is the president of Gilmartin Real Estate/Sharevest Property Management. I really doubt he has would take this demeanor doing his million dollar real estate deals,but he must think this okay in having to deal with lowly renters?! Not impresssed with this behavior,beyond improfessional.

It's been a pleasure being a tenant at a property managed by Brandon and the Rent Wise crew! They…read moreare extremely responsive and attentive. We always felt we were in great hands - this is the single best experience I've had as a tenant in 15+ years.

Well, Yelp and Google said office hours were until 9pm and 11pm respectively. I called at 8pm today…read moreand picked the menu option #1 for first time property management because we're looking to rent out our house. Someone (don't want to name names coz I don't want to ding them personally) promptly answered the call and I excitedly explained how I'm looking to rent out our house - the person on the other end said, "it's close to 8pm on a weekday, I'm with my family, let's schedule another time... it's the nature of my job to answer the call so I did". I 100% respect a person's family time but either fix the listed hours on review sites or send me to voicemail or lastly teach politeness to your employees, otherwise it leaves a sour taste in your mouth, doesn't it? I'm unfortunately compelled to not come back to you for property managing my home ever.

AVR REALTY gets a 5 Star Rating from Me! In January, 2023 San Mateo County experienced Devastating…read moreFloods and Storms that created massive damages County wide. My in-law-unit became flooded and I had to be Evacuated for my own safety! AVR Realty took over as Property Managers last year. When they heard of my situation they took immediate ACTION! They saw to it that I would be put up in Comfortable Accommodations until the work was done to replace the carpets with new Beautiful Laminated Flooring. AVR handled my situation with so much Class and Care! After 13 days, Sally said it's OK to return to my unit. WOWWIE!!! The Floors looked Fantastic! I want to let Sally and Gordon know you saved us from the Darkness of Disaster and saw to it that we would slide back into the Sunlight of a New Day. It feels so GOOD to be back home with a SMILE! Thank You Sally, Gordon and Team! Thank You! Thank You! Thank You AVR REALTY! Best Regards, Dave Loobey

AVR Realty are terrible property managers. They are lazy, incompetent, and worse yet will put your…read moreproperty at risk with their negligence. Firstly, AVR did not market my rental property well to find tenants, I did most of that myself. They put it in the MLS and on Craigslist (I had already listed it on Craigslist). They had no idea where else to market it - and who looks for a rental via the MLS?! No expertise or sense of urgency. I did add'l marketing myself and found tenants for both units MYSELF. They paid my property taxes late - TWICE! The first time they paid the late fee and took responsibility, the second time they refused. They claimed they were not receiving the bill, but then they just forgot about it when they paid all their other managed properties' taxes in Dec and Feb? Wouldn't they have realized mine were due at the SAME TIME as EVERYONE ELSE''s? And when they didn't receive the Dec bill, they made no efforts to correct the issue by the time the Feb installment was due. When issues arose, communicated by either my tenants or myself, they were slow to respond and did not find solutions in a timely manner IF AT ALL. Ex the gardener stopped coming in Sept, the tenants emailed them, of which I was not aware. I later emailed them on Mar 3 wondering why there were no payments being made to the gardener. They still had not had a gardener clean up the property when I fired AVR at end of April, so the landscape was in disarray. When I fired them starting May 2024, I moved all bills to be sent to my address as I took over. I asked about payment history of each company where the property has an account (ie PG&E, the water co, garbage co, etc). PG&E reported that AVR didn't pay the Jan bill for my property, they didn't pay the Feb bill, they paid both in March but then canceled the payment before finally making the payment for Jan and Feb at a later date in Mar. ???!!! The style of all three AVR employees who managed or were involved with my property under their mgmt (incl the owner Ross) was completely reactive, never proactive. And sloooooooowww. It was as if not only did they drop balls all the time, but when you pointed out that there was a ball on the ground, you had to repeat it multiple times before they decided if or when they would do something about it. I cannot give them ZERO STARS, but I would if I could.

I was happy to find a company that was actually local…read more They were quick to respond and very easy to work with.

John and his team do an amazing job getting back To us…read moreregarding any management services. Responsive and trustworthy service. Recommend this property management for my rentals.