The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!

Well, Yelp and Google said office hours were until 9pm and 11pm respectively. I called at 8pm today…read moreand picked the menu option #1 for first time property management because we're looking to rent out our house. Someone (don't want to name names coz I don't want to ding them personally) promptly answered the call and I excitedly explained how I'm looking to rent out our house - the person on the other end said, "it's close to 8pm on a weekday, I'm with my family, let's schedule another time... it's the nature of my job to answer the call so I did". I 100% respect a person's family time but either fix the listed hours on review sites or send me to voicemail or lastly teach politeness to your employees, otherwise it leaves a sour taste in your mouth, doesn't it? I'm unfortunately compelled to not come back to you for property managing my home ever.

We had a change in our family situation and needed to quickly move out of the home we own into a…read morebigger rental. After move-in, we were a big stuck on what to do and how to get our home rented out. We connected with RentWise and they put us at ease. Everything moved so fast, from the moment we got off the call, things just started happened, photographers showed up and took professional pictures (after we had the place cleaned) and made a map layout of the property (got the files the that same evening). By the next morning, our home was already listed and advertised (i think it was 22 outlets that RentWise marketed the home to). Within 48 hours we had ~30 contacts. RentWise showed the home to 5 lovely couples/families that weekend and 3 qualified applicants for us to chose from a couple days after. All-in all, the process took a little over a week. I cannot believe how fast we got qualified applicants and a lease executed. They are worth every penny (it probably would've taken me a month) not to mention they got us 10% more than the top end of my expectation. My first experience with RentWise, will update the review if anything changes during the length of the relationship. Thank you again RentWise!

Josh at Baywood has done a great job managing our duplex for the past few years. He has always…read moreresponded in a timely manner to anything that came up.

This review is from the perspective of a tenant…read more I rented through Baywood Capital for a couple of years. Working with Josh and his team has been nothing short of a pleasure. The way that they handle property management in the interest of the landlord and the renter is nothing short of an impressive juggling act. Quick to communicate, remediate any issue, as well as a pleasure to interact with -- I would without hesitation consider them and their team of consummate professionals for any of my future rental, or investment property management endeavors.

I first met Zack while viewing a rental property, and he immediately came across as warm,…read moreeasygoing, and professional. Even though that initial property wasn't the right fit, he quickly suggested another nearby option and made time to show it to us right away. Throughout the application process, Zack was consistently friendly, communicative, and diligent--always keeping me updated and putting my worries at ease. I'd absolutely recommend Zack to any owner or tenant looking for a reliable and genuine agent!

I met Zack at a showing for a rental property. While I didn't end up choosing the initial property…read moreI viewed with him, he stayed in touch with me and recommended a few others they were also managing. He showed me a townhome in Redwood city that I fell in love with. He was super helpful and responsive during the whole application process! Also their pay to rent online option is super convenient. My last manager only accepted checks or Venmo which was a pain. If you're looking for a rental on the peninsula I would reach out to Zack!

Maya at Heritage Realty has always been kind, responsive, and attentive whenever we've needed help…read more She's easy to communicate with, follows up thoughtfully, and makes interactions feel straightforward and professional. We've appreciated having her as our rep and have had consistently positive experiences working with her.

One of the worst rental experiences I've had -- avoid if you can…read more About 28 days before our move-out date, Heritage Realty put up a leasing sign right in front of our yard and started sending people over for an open house without any prior notice, even though we were still living there. It felt intrusive and completely disrespectful. When I complained, they brushed it off, pointing to lease language that supposedly allowed them to host open houses "at their convenience." Then they immediately tried to schedule another one the following weekend -- despite me clearly explaining that we would be moving out 10 days before the lease ended, giving them plenty of time to do showings properly. The final walkthrough was even worse. Joyce showed up late and was extremely rude. She spent about 45 minutes taking pictures of everything, clearly looking for any excuse to deduct from the deposit. I was still charged a cleaning fee even though I hired professional cleaners and left the place in better condition than when I moved in. It would have been more productive if she had compared move-in vs. move-out condition instead of just documenting things to justify charges. To make matters worse, I was also charged for garage -- even though the previous tenant also had left trash in the garbage bin. Unfortunately, I didn't have photos from move-in to prove it. Lesson learned: document everything when you move in, especially for silly things like fxxking trash bin that are easy to overlook. Overall, it feels like they will do whatever they can to take your deposit. Be very careful if you decide to rent from them. Considered your deposit WON'T be returned in full no matter what. Might as well leave the entire place trashed and uncleaned. They would penalized you either way.

I am pleased to share my positive experience with Queenie Bugalon, who provided great customer…read moreservice. She was professional, proactive, and patient in understanding the details of my request. I truly appreciate her customer focused approach and professional demeanor. My issue involved unexpected back charges and difficulty logging in to my account. Queenie clearly explained my options, offered practical solutions, and guided me through each step, making sure everything was fully resolved before moving on. She also followed up afterward to ensure that everything was still working smoothly, which I greatly appreciated.

Quick response time and great flexibility shown by Queenie of the customer service team!read more

I was happy to find a company that was actually local…read more They were quick to respond and very easy to work with.

John and his team do an amazing job getting back To us…read moreregarding any management services. Responsive and trustworthy service. Recommend this property management for my rentals.

Manor Association is the management company for our town home community and is excellent. They…read morereturn calls quickly and take care of any issues (if any) we may have. All of the people at Manor respond with complete professionalism and are totally helpful. Thank You Manor!

This company -- The Manor Association/ whatever they are trying to rebrand as --has managed the HOA…read moreproperty I live in for decades & I have 15 years of experience with them. I have never had an interaction with anyone there that I would call "good" and that's why they get 1 star. I'd give zero stars if it was possible. The representatives for my HOA are rude and condescending in their replies to every question you ask. They are so dismissive of homeowner concerns that they ignore submitted work requests and don't explain why. Many neighbors have told me they have had the same issues and agree we pay too much for such low quality service. Worst of all, they repeatedly hire contractors who provide the lowest standard of customer service and work quality. And when those contractors cause damage during their work, The Manor allows those contractors to inspect the issue and decide if they are at fault. (And they never are.)

Dino and Avia Properties have been wonderful allies in my efforts to rent-out my home!…read more In 2018, after living in my spacious San Mateo home for 11 years, it was time for me (an "empty-nester") to move to a smaller place. I decided to rent-out my home, but had zero experience being a landlord, and I was understandably nervous about doing so. That's when I met Dino from Avia Properties. Dino and his wife, Jane, calmed my nerves, walked me through the process, and helped prepare my home to be rented. He expertly marketed my home, handled inquiries from applicants and tenants, and gave me excellent advice each step of the way. Seven years and three sets of fantastic tenants later, I couldn't be more pleased with Dino's services. He and Avia Properties have made the process of renting-out my home an easy and wonderful experience. I highly recommend Avia Properties. Thank you, Dino!

Unfortunately, we've had nothing but bad experiences with Dino and his team. I would not trust your…read morehome to him. As a property manager, we hope that they can maintain the property in good condition. Unfortunately they had difficulty doing that. There were issues with pests, erosion, and electrical that posed safety concerns that we discovered ourselves. Would not recommend using their services.

I have worked with Andrew of SC Properties for close to 10 years both in their capacity as a…read moreproperty manager and realtor and recommend them without hesitation. They are very responsive, communicative, friendly, kind, professional and extremely knowledgeable re tenant and landlord laws/regulations, as well as the real estate market as a whole. Their property management reports are clear and easily accessible, they have found wonderful tenants for our clients and have successfully managed real estate transactions. Definitely recommend!

I am beyond upset at how this company handles business…read more I toured one of their properties, submitted an application, and was told that someone would be in touch regarding the next steps. I was also told that if my FICO score was not run, my application fee would be refunded. During the tour and application process, I made it clear that I was looking to move as soon as possible and that finding housing was time-sensitive for me. After submitting my application, I waited for an update but never received one. Over the next seven days, I called the leasing agent every day and was sent to voicemail each time. I left messages but never received a return call. I also sent an email and did not receive a response. I then called the main office and spoke with two different staff members. Both were polite and understanding, but the only assistance offered was transferring me back to the same voicemail box that had already gone unanswered. Today I found out that the property is no longer available. What is most frustrating is that I received no communication at all. That is crazy! A simple update, to let me know the unit had been rented or that my application was no longer being considered, would have been appreciated, and would have fixed this problem. I do not believe this level of communication is acceptable, especially when applicants are paying fees and making important housing decisions based on the information provided. I would give it zero stars if I could.