We recently had our first SECARS purchasing experience. A+…read more Bob and Tom Cousins remind me of my hometown quality car brothers at Vlist Motors in Port Orchard, WA. Honest Cars at a Honest Price. No haggle. No pressure. We found the car we want on the lot. If you do not find what you want and are not in a hurry, let them know what you want and they will find it. The only upsale done is an option for a third party drivetrain warranty with an option for bumper to bumper. Say yes or no, there is absolutely zero pressure or side-eye either way. Family owned. Locally owned. We will be going back, most likely with a special request for finding our next car.

Great place to buy your car no hassle no stress wonderful people definitely will be going backread more

Go visit Aria, Ali and Bob. So easy to work with and really have great vehicles. Very happy with my…read moreRav4! Thank you!

This is my daughters first car purchase. We live in Canada and she is a medical resident living in…read moreGainesville. We were so pleased with the whole process from start to finish, advice on the right vehicle, mutually agreeable fair price, wonderful communication including all it the information needed for registration safety and insurance. My daughter noticed the cleaning odour Arie assured us this is just part of the detailing. He checked it out and put in a new AC air filter just for our piece of mind. This dad was thrilled with the treatment of my daughter by the dealer and comforted that she can return anytime for advice and service. Thanks

The sales person told me the OTD price over the phone and then sent it in writing. I put a deposit…read moredown and picked the car up the next day since I was driving in from Jacksonville with my husband. Car and OTD price were exactly as described and I was in and out in 45 minutes total. The easiest car transaction I have ever had. I didn't even have to ask for floor mats. They were actually in the car already! I highly recommend this dealer.

Always a great experience - quick and easy. They make it the most comfortable car buying…read moreexperience.

All Star Automotive is a Gainesville institution. You have a Japanese car, rather than the…read moredealership, go to All Star. They wont do Fords or Ferraris, their service is honest more affordable, they know what they are doing. No huge dealerships markups or pressure to buy new parts. It's like having your own Bob and Ray, the Car Guys, in Gainesville.

All star automotive is definitely represents Steve and his team perfectly. Throttle body, A.C. And…read moreOil change. Being relatively new to the Gainesville area. I searched reviews and found All Star. I took my car in thinking I was going to have to spend at least 500$ on a single part. The throttle body. Steve was in contact through the whole process. I ended up having a loose wire and loose vacuum hose. My car was ready the next morning. I ended up paying for only an oil change. I will be going to All Star for all of my cars needs in the future. Word of advice. If your mechanic saves you a couple 100$ or 1,000$. Pls be sure to tip them. You can't go wrong with All Star Automotive.

I bought a '15 Hyundai Elantra from Magic Imports. After dealing with the Hyundai dealership in…read moretown, it was a pleasure to see the actual car from the listing! I had to replace the battery after one year, but no other issues with the car whatsoever. I would definitely recommend them to a friend.

I bought a car about 8 yrs ago from Magic Imports, and then just bought one last weekend. BOTH…read moreexperiences were wonderful - this is how car buying should be! The core of the staff was the same group that helped me years ago, and the whole team seemed to enjoy working together to help me get into the best car for me. From their helpful website I had already picked the car I wanted, and I was able to research its history from the Carfax info right on their website. Both times they gave me any info I wanted, but NO PRESSURE at all. Four dealerships in Gainesville had the car I wanted, same year, similar miles, so I could really compare. Magic Imports was $1,500 - 2,000 lower than everyone else, AND great and friendly service too! We've bought cars at some of the bigger dealerships, spent HOURS and my wife and I said at the end, "We should have just walked away - they added so much that we weren't expecting." NOT SO at Magic Imports - no bad surprises, just very helpful, smooth, fair dealing. I've been telling all my friends to go to them if they're looking for a great, fair deal on a used car!!

Excellent customer service! The staff is very friendly and energetic! They do everything in their…read morepower to help you out. For instance, I needed pick my brother from school while we were looking at cars and they told us to pick him up in the car we were looking at. It was thei license plate still, under their insurance and thei car that we hadn't signed yet for! Who does that to make sure that the customer can really enjoy the car? When we decided to get the car, we didnt have our updated insurance card or a check for the down payment so we thought we couldnt bring the car home.... But not so fast! We just signed the papers and we left with our new car with the promise we have to bring a check in and insurance card. We left under their insurance and not paying a cent yet! I couldnt believe they allowed that but they truly sold me into the bmw family. I came back the next day with a check and the card and had a good chat with the staff. Mike is really energetic guy with a happy attitude and Susana is the sweetest girl who we actually talked about our lives while waiting for the paper. This dealership is simply amazing, hospitable, clean, amd amazing free coffee and snacks. I'm happy with my car and service from this dealership.

Negative 5 if possible Took a BMW 750i for repair because…read moreof a fuel line issue the technicians could not diagnose the problem on 3 separate occasions They charge for parts service and future guarantee 300%.Its a scam Use at your peril.

Had a good experience with staff/managers, helping to get the car I desired for a fair price after…read moreallowing me to loan and test drive for a few days to help me make my final decision.

HORRIFIC EXPERIENCE WITH Gainesville GMC- SAFETY AND CUSTOMER SERVICE NEGLIGENCE…read more I never thought I'd have to make a post like this, but my recent experience with Gainesville GMC has left me shaken and deeply concerned. I took my vehicle to this dealership, trusting that I'd receive high-quality service. Instead, what I got was pure negligence that could have cost me my life and endangered countless others. The dealership failed to properly secure my tire during service and do a proper oil change. Simple and routine maintenance on any vehicle. As a result, the tire studs was stripped along the sides unknowingly and eventually completely fell off my car while I was driving down the road. The damage to my rim and the situation itself were terrifying. The thought of what could have happened--to me or others on the road--still haunts me. This is not the level of service anyone would expect, especially from a dealership. What's even more disappointing is how this was handled afterward. Barely an apology with all the "fixing" to ensure things right to be utterly false. I was even misled about the service supposedly being done both times "correctly"--when clearly, it was not. I'm sharing this to warn others about this dealership and their shocking disregard for basic safety standards. I've attached photos of the damage so you can see just how serious this situation was. If you're considering using Gainesville GMC for your vehicle, think twice. This level of negligence is unacceptable, and I hope no one else has to endure such a traumatic experience.

My son purchased a Subaru from this Paul West that was obviously overpriced. He doesn't have any…read morecredit meaning that he is just establishing his credit. He went to Paul West to get a car because their dealership caters to people with low and/or no credit and low income. Within 40 days, his touchscreen didn't work, his air stop working, and today his car won't even crank. Since we've had so many issues in such a short time, I didn't think it was being unfair to ask for his $3000 down payment back, and return the car. Mr. West again asked for a chance to fix the car. He refuse to give the money back, insisting that we allow him a chance to fix it. Unfortunately, we will have to take legal action as he did not take the opportunity to see what was wrong with it when it came to his lot. My son has lost wages, been stranded, and expected to ride around in a hot car in Florida during the summer (without no regards to how he has been inconvenienced). If you are looking to make a purchase with this dealer, be sure to have legal representation, as if you really need a car it may work against you especially if you aren't financially able to acquire legal services.

Phil is a great salesman that helped me and my wife pick out the perfect car for us. He had great…read morecommunication and we will be using Paul West for all our future car purchases.

Select Motor is a hidden gem for purchasing your new vehicle in Gainesville. They have a great…read morerange of vehicles to choose from with FAIR pricing, I can't emphasize that enough. These guys are so helpful and awesome to work with. As a single female it's really difficult going into a dealership without feeling like they are ripping you off, but HONESTY is one of their main traits here. Jack was beyond helpful with the process of selecting a car and so patient with me as I test drove multiple. The actual process of purchasing the vehicle was SO easy as they have a finance department on premises. Mike was great at finding me the best financing deal and genuinely cared about helping me reach the price point I was aiming for. I can not recommend them enough! Thank you Select Motorcar for getting me into a new ride!

This is my second time shopping for a car here. I am in my 50s and have bought a lot of cars. I…read morenever knew that I had to negotiate a second set of keys for my car. The set of keys I was given had a key tag that said 2 of 2 on them. After buying a BMW X.3 for nearly 20 grand I had to negotiate a new key fob that cost me $200 as well. This is not Customer Service in my book. When I know purchasing a used vehicle there is 1500 to 2000 profit for the dealer. I will shop elsewhere next time and when my 3 kids and my staff need vehicles.

I have already reviewed this dealership and was highly impressed. I have a lot of experience in…read morebuying upscale cars. When they first opened, I figured they were on their best behavior and in fact both sales and service were a pleasure to deal with. I fully expected that as the years progressed their standards would slip somewhat. They didn't. In fact, dealing with Audi Gainesville just got better and better. I am now on my 4th Audi, 3 from Audi Gainesville. Here are the high points: 1. I live in Tallahassee and was hesitant at first to buy a car from a dealership halfway down the State. But Audis are great cars and Tallahassee has no Audi dealership. I found that servicing the car(s) was easier than having a hometown dealer. Gainesville Audi will drive up a brand new Audi for your use and drive yours to the shop in Gainesville. Once repaired or serviced, your car is driven back to your driveway and the loaner taken back. The cost...zero (except maybe you should consider a real nice tip for the driver). 2. I buy my cars based heavily on the strength of the service department. This dealership has one of the best I've ever dealt with. They are competent, friendly, and never once suggested an unnecessary repair or maintenance item. I don't know where they found this service team, but it is a pleasure to deal with them and even though I am skeptical by nature, they have more than earned my trust. 3. Buying the car couldn't be easier. No significant dealer packs and even at the height of the pandemic, none of their cars sold over MSRP (unlike many other dealers). 4. "My" salesman is very knowledgeable about these cars. He is always available to teach me about the features of this car.. 5. The car I bought from them most recently is fairly rare in the US. My salesman located a beautiful example. As this model was selling for a price well over MSRP, I prepared myself to bite the bullet and pay the premium. They wouldn't sell over MSRP however and in addition I got a great deal. Needless to say, my undying gratitude. Hands down, best dealership I've ever dealt with.

I began reaching out to Audi Gainesville on Good Friday @ 9am, to purchase an Audi A6 Prestige. I…read morespoke with Colton Maddux. He requested I send him certain PII which I sent him immediately. Unfortunately, the process failed from that point. Mr. Maddux became unresponsive and informing me that they were very busy. I must've reached out to him at least five times between Friday at 9 AM and Saturday afternoon. He told me that I need to speak to the sales manager, a person named Greg. I did speak with Greg and he requested photos of my car. The VIN number mileage the usual information. He provided a number so that I could text the photos. After several hours with no response, I called the dealership and got voicemail. Greg did call me, saying he would reach back out late Saturday afternoon. I made several additional calls to the dealership which went unanswered. I reached out via text message to Mr. Maddux late in the evening he did not answer, but respond to via text saying that he was at mass with his family celebrating Easter. I responded by letting him know that "Greg", said he will call me back and I have not gotten his call. Mr. Maddux's response was " I'm sure he'll call you when he can." I have to say I am very disappointed with my experience. I often read the reviews before deciding to deal with an establishment, and my experience is total opposite of the reviews I've read! I'm not sure. Maybe this is a one off but come this should not be happening. I'm sure the owner is not putting this out as their business model.