Terrible service, the owner was VERY demeaning to my wife when she asked a couple of questions…read more They were incredibly overpriced

Honest, fair and trustworthy service. I've used them for years and the work has always been…read morecompleted for a fair price and in a timely manner.

I got my car towed and fixed all for a reasonable price with no problems or hidden fees. Kevin…read moreBooth and the nice lady at the front were both extremely friendly and kind, answering all of my questions and keeping me updated with every step. I highly recommend this place! :)

great service, fast and efficient it is nice to know that the owners are on-site. Prices are…read morecompetitive. I will return for service.

They are amazing. Friendly staff, great customer service, and speedy work! Best part, I was able to…read morebe seen same day and get the work done same day! Definitely will come back again when I need something!

If I could give zero stars, I would…read more I can forgive delays. I can forgive parts being backordered. I can forgive a shop getting behind schedule. What I cannot forgive is being lied to repeatedly. I had a 9:30 a.m. appointment and dropped my car off around 10:00 a.m. for a tune-up and new spark plugs. I was specifically told they would look at it that day and keep me updated with text messages and pictures. That never happened. After hearing absolutely nothing all day, I called around 4:30 p.m. and was told they were "waiting on parts" and would finish the job the next day. The following day, I called again around noon. This time I was told my car was actively being worked on, the technicians had gone to lunch, and it should be ready around 2:30. That was a complete fabrication. I drove to the shop around 1:00 p.m. My car was sitting exactly where I had left it. It had not been moved. It had not been pulled into a bay. It had not even been touched. When I confronted the front desk, the response wasn't an apology. It wasn't an explanation. It was, "Well, I said I was pretty sure." No--you told me it was being worked on. That was the moment I realized I could no longer trust a single thing this business told me. If they're willing to lie so casually about whether they've even started working on your vehicle, why would anyone believe them about what repairs are needed, what parts were replaced, or what work was actually completed? Trust is everything in the automotive repair industry. Once that's gone, nothing else matters. I took my keys, took my spark plugs, and took my business elsewhere. I would strongly encourage anyone considering this shop to ask themselves one simple question: If they can't be honest about whether your car has even been moved, what else are they willing to be dishonest about?

A year ago I asked Lou to put new transmission seal in my 1998 Chev 2500 pickup.He said bring it on…read morefor repair.I did in November 2024.I am still waiting.

Once again Lou knows what's going on with my car. He is a great mechanic and fair and does an…read morehonest job for all. Highly recommend!

Excellent price and service! They didn't have the part in stock but located one and installed it…read morefor half of what a dealership had quoted for the exact same thing. Highest rating!

Hands down best place to take your car in Lynchburg. I have been going here for 2+ years and have…read morenever had a bad experience. Adam is very knowledgeable and knows what he is talking about. Highly recommend!

Been using Forest Brook for years. Never once have they steered me wrong. Super friendly staff…read more Super honest. Great pricing. They keep track of all warranties and have reminded me when previous work was done and that I still had a warranty on the part. They have saved me tons of money. I have used them from simple oil changes to major engine repairs, and have been very happy with every interaction. I have recommended Forest Brook to all my local family members, and they have become our go to mechanics.

Replaced my radiator but didn't put any fluid in it fuck this place ruined my damn carread more

Tires and auto repairs…read more What a pleasant bunch of people working here. Had the need to get some tires since I was riding on baldies and after finding Larry's online, I popped in to see what I could get for my ride. We arrived at a set of tires that would work for my car and we proceeded to get them all installed: balanced, mounted and I even had them do my alignment as it was off. While the guys in the shop were busy working, I spent a nice half hour chatting with Larry. Clean waiting room and fresh popcorn to munch while killing some time plus great prices, great service and super friendly folks - what more could you possibly ask for? Definitely will be back.

I had to go here because my car was making a strange noise, they took care of. It also ran a…read morediagnostic test and we're very reasonable. I will be going back for sure.