Good service! Car Tow costed $80. Tow driver was nice, helpful, and light hearted. Only complaint is being hung up on after waiting an hour, when I was told it would be about 30-45 min wait. I was trying to get an updated estimated time of arrival for the police officer standing with me at the 1hr mark. He and I thought it was quite rude to be hung up on. I had no problem waiting and am extremely understanding when it comes to waiting for service; however, after calling back to what we assumed to be a dropped call, it was evident to us by the use of my name, Receptionist tone, and caller ID that the call was in fact ended, -- not dropped. All in all, customer service over the phone could have been more patient and understanding. The service was extremely fast, friendly, and professional when the driver arrived. I still would recommend for local towing needs. read more

Bee line towing is a criminal enterprise. They will tow your vehicle, charge thousands of dollars to get it back, sell it at auction, then sue you for storage. They steal your vehicle then charge you for storage. They belong in prison. read more

I wouldn't recommend using this company unless it's a last resort. If you are in Lynchburg and break down or have an accident the police will automatically call this place but you can ask for another company. Very shady business practices and extremely overpriced. It's a lot of reputable towing companies around Lynchburg so do yourself a favor and call someone other than this crook. read more

Beeline towed my $20,000 truck away, wanted $1200 for towing, when I finally went to get my truck back, they had raised it to $3800. Then they sold it at auction, and had their lawyers send me a bill for $4200 for storage. Beeline already cost me $20,000, now they want to add insult to injury and charge $4200. They are truly insane. Do not use them. read more

absolutely disgusted in this business. all they care about is money and their contracts with the police dept over good quality business, and customer serivce. they charged me 800$ to pull my car out of a ditch it could've been pushed out of, two tow trucks were there for a very small sedan? then something about another charge because he wasn't given the key to the vehicle, well before they just reached over to grab my keys away and cut off the car, the terminals are bad so you're gonna need a jump now... one night in the lot and we were there immediately sunday money "the tow happened Friday night " we get there we met who I remember to be NEIL (one of the tow drivers) only him my dad and I at the impound lot at all. (They're closed on the weekends he had to open the gate) pay him we go start the vehicle and there is a Campbell county cop sitting inside the lot talking to the tow guy INSIDE the gate as if the tow guy called him To let him know we were there to get our vehicle after we paid him. Pretty sick over the situation.. beeline betger keep the contract they have with the law because they'll NEVER BE GETTING A CALL FROM ME FOR TOW and have lost all respect from me that's not how you treat people that are paying you the money have to put gas in the tow trucks. cause who cares if your car gets impounded they drive a work vehicle the cops and the tow guy read more

Liberty University had its 9th Annual Pig on the Mountain crime scene event on April 19 2024 with dozens of students and several law enforcement agencies including the FBI, ATF, Lynchburg, Roanoke, Richmond and Chesterfield PDs, and Bedford and Amherst County Sheriffs Offices. This event was highly successful and informative for the students and many of the students were highly influenced by and appreciative of the event. Beeline transport DONATED their services and a vehicle for an vehicle arson investigation simulation. It was a highlight of the entire day of training and made possible by Beeline Transport. We are so grateful for your generosity and know your efforts were greatly and deeply appreciated. May God continue to bless you and your company. read more

A driver helped me with my battery malfunction . He went above and beyond and was very professional . I highly recommend this company!

Terrible and not professional at all. Treated me like I was trying to steal my truck back...my truck with the blown engine. Guy kept telling me I had to pay before I could get anything from my truck. I literally called to ask for address so that I could pay. Once I told him this, he still was not giving me the address. He said to me "we don't do diagnostics for free." ...NO ONE SAID YOU DID! Came off slightly racist. You look at the other reviews and I can see why they're all bad. Took them a week to diagnose the truck but they were pressuring me to pay for 2 days can't make this up. read more

Never ever use this towing company. A police officer recommended. They will try to rob you blind. Huge storage fees and then they will try to put a lien on your vehicle whether you've paid or not. read more

Worthless and criminal. I had my car towed after an accident on LPDs recommendation. Went to pick my car up and they wanted something like $700. I didn't have it that day and asked to just have the car junked, which would allow me to pay the difference while not racking up storage fees. I was told no. Ummm......you're extorting money from people. Momma isn't even proud of this one. There is a reason tow debts cannot be reported on your credit. Trashy redneck operation. Should be in jail. read more

NEVER USE BEELINE ESPECIALLY IF YOU ARE IN A VULNERABLE POSITION. These people are crooks, not upfront, not honest. The usual bs from a bad towing co. I told the cops at my accident scene I did not want Beeline but I ended up there with a $600 charge anyway. $600 to pick up a chuck of metal and haul it a few miles. Can you believe that? Of course, there's no way around it once they have your property and any more time would result in the usual outrageous storage fee. $50 a day for them to leverage my cooporation. I will add it was unfortunately the weekend of my wedding and in addition I no longer live in Lynchburg, so I was really stuck and they could charge whatever they like. Furthermore, the woman at the front desk offered me a deal to send the title asap and the price would be brought down to $250. Come the day they receive the title I am charged $300. What other option did I possibly have at that point. I suppose I should count myself lucky I got out without selling them everything I own. I hope you are never in my position and I reiterate: NEVER WORK WITH THESE PEOPLE IF YOU CAN. read more

Very unprofessional in the way they do business. There are no price quotes given or rates of service online or in person. I had to pay $175 to get my car back after it was towed the first week of classes when I was a student, and was not even notified of the parking rules or of what was going on. They also charged daily storage fees out of the blue that are not consistent, and that they don't tell you about until you go to retrieve your car. The second time I had to deal with them, I locked my keys in the car. LUPD told me to my face that Beeline would unlock my car for free. When they arrived, they told me that "they didn't say free, they said for a fee. We don't come out here and not make money." Someone is not telling the truth, and I believe someone is racketeering and stealing people's money. Refuse service by them if you are ever in an accident in Lynchburg, call literally any other towing company. I would not hesitate to give zero stars if I could. Absolutely terrible. read more

I would give them 0 stars. I had my van towed when I parked in area not clearly marked with no parking sign. When I went to get it back they charged me a ridiculous amount. When I went to register my van before the registration was about to expire I learned, they had put the Title in their name. I was no longer the owner. They did work to clear title issue but when I went to sell my van the dealer wouldn'r give us anything because the odometer reading was off because of the title issue and said it looks like the odometer was rolled back. I lost 3-4k dollars just because they made a paperwork error. I will be contacting an attorney. . read more

Had to move only 2 blocks to get to my house w an f150 truck that still rolled and was not totaled on a Sat night 11:45p in Lynchburg. $765. NEVER AGAIN AND DO NOT RECOMMEND. Use Mitchell's Towing as they are MUCH more reasonable. Used them before for a 4 mile distance and immobile vehicle. Almost HALF the price. Should have used Mitchell's again. Lesson learned. Just wanted to spread the business out. They can do what they want and charge what they want but this is most definitely taking advantage of ppl that are already down on their luck. I promised I would spread this gouging experience with all I can and for as long as I can and never use them again. Bee Line will rip you off. read more

My grandson flipped his Ford Ranger on Hooper Rd around midnight on December the 20. Beeline was called to tow his truck they were on the scene about an half hour. We were thankful for all their help. He called the office on Monday thinking he had made arrangement to settle the bill by signing the truck over to them. We went out on Tuesday to finalize everything to find out they wanted the truck plus $500. They said the bill was close to a thousand dollar. I told her this was robbery, at least when Jessie James robbed he used a gun. Knowing they held all the cards and to stop the bill from going higher I paid the $500. Now I see why they have such nice equipment and facilities. They prove the saying the pen is more powerful than the sword. Remember all crooks aren't in jail. read more

So I've gotten towed on campus by Bee Line for not parking where I was suppose to, but the service was great both times. I mean, no one likes towing companies, but the workers are extremely kind and hilarious. They don't want to give you a hard time, so please be nice to them! read more

Bee Line Transport - Towing Near Me - Lynchburg, Virginia

Dishonest company to be avoided at all costs. Had a minor accident and while discussing with police officer inside of his car (it was cold) Beeline swooped in an towed the car. When my free AAA tow truck came to change my tire it was gone. No one, me, AAA or the police had any idea where the car disappeared. It took the police a while to find out where it was. When I got to Beeline after work I found the car was destroyed. Since they didn't have my keys they had just dumped the car onto it's front end. When I went to the office they wanted $1000 for towing. What!!! $1000 to destroy my car. So I called State Farm and guess what? Within one minute the bill disappeared. But State Farm is going to have the last laugh. We have pictures of the car at the scene and we have pictures of the car hours later at Beeline and now State Farm is suing Beeline. I just got my papers to go to court today. I hope State Farm takes these guys out behind the woodshed and pulps them. They should get 100 negative stars for being scum. read more

They are unprofessional, rude, charge an astronomical price way above everyone else, are NOT 24/7 (they'll change you EVEN more after hours) and they have terrible customer service. This company takes advantage people's misfortune and does not care about their customers. They towed my car from the light by Liberty's tunnel to the Sandrof shop next to the tunnel (maybe a hundred yards away) and charged me over $500. I recommend Towgirlz instead as their customer service and rates are amazing. Stay away from Bee line unless you want a bad situation to become a nightmare. read more

The police call them to tow everything. Like Ricky J. commented on 12/10/2018, "refuse towing from them if you are ever in an accident". They charged more than $600 to move my daughters car less than 10 miles to a police suggested body shop. How is that even possible to charge that much? Rip off con artist. Not sure if anyone will see this, but I hope they change their ways. When I see someone charging that much, I can see a lot of hands getting kick backs. It stinks that we can't give someone zero stars or negative stars for con artists. read more

Obviously nobody wants to be towed, and I later realized I was parked in the wrong spot and deserved to be towed... what's not okay is the large amount of damage done to my front bumper... they told me to call back in a week when the manager gets back which is cr azy because I'm a college student who leaves in 6 days... I understand that they have to make sure that they caused the damage but waiting a week to even get started on the process is frustrating. read more

UNREASONABLE rates! Go to any one else! Get a price before using them and be sure to check other options. Wait for another company if you have to. Also, don't expect a business-like checkout. Enjoy the fancy truck because you are paying TOP dollar for it! read more

my sister had progressive coming but because of the inpatience at the scene, the officer dispatch "bee line towing", because he said they was quicker , which is not what we wanted!! we stated progressive was on the way!! then progressive said they will pick up & we told them to leave outside the gate, instead, to get my money, they locked it in the gate so that we had to pay overnight storage & also i called numerous of times that night to tell the dispatcher my sisters house keys is on the car ring, well you gotta call tomm & he will meet you & that will be a extra $75 to get your car keys out the car?? i r u serious, plus because you didnt leave it outside the gate, which was requested, we had to pay another $170 to pull it out 2 feet so progressive can pick it up??? this is highway robbery!! the man that took our money was nice, but the treatment, wrong doing to take cash from people when we had free towimg already isnt right!! we shouldn't had to pay nothing because they shouldve left the car outside the gate!! who was gonna take it, it had no tire‍‍‍‍ i want my money back because we was not supposed to pay to get my house keys out of a car on the car keyring??? r u serious!! read more

Today I called Bee Line to haul a car, since they were the first business to show up on Google, and I expected reasonable service, and this is not what we received. Instead, we got a rather plump, hairy man, who was blunt and rude with us. He charged us $90 to drive four miles, and informed us our credit card was cancelled, even though it's still active. So I had to use my own credit card instead to pay the bill. He then opened the car hood and told us the fuse in the car was bad, even though multiple professionals told us it was the battery post. They also said to put the car in neutral, even though he could've done that himself. We paid for roughly $23 a mile, for a towing service, not a wannabe mechanic. We also did not receive a receipt, which is necessary for insurance. If you desire a rude, unhelpful, lazy service that overcharges for basic assistance, then Bee Line is right for you. Otherwise, stay away. read more

My college for a weekend guest had her car towed from a lot she was told to park in upon arrival. After immediately calling Bee Line, they told us to come to their office to pick up their car. When we arrived, there was nobody here, so we called and told us we would have to wait no more than 15 minutes. After waiting over 15 minutes and hearing from nobody, we called again and were told it would be 10 more minutes. I am enraged that we had to wait over 30 minutes and were told an incorrect fee amount over the phone. I am not pleased. read more

I'd give zero stars if possible. This company is all about the money. Very rude and predatory is right. They will tow your car and not tell you who authorized. When you try to get information they constantly tell you to call back or inform that nobody can help. When you find they towed your car...they say if you don't get it immediately you will be charged a 60 dollar overnight storage fee. So if you can meet their demands immediately be prepared for huge fees...but if they waste your time...sorry...it's only your time. Don't voluntarily give them your business because chances are they'll be getting your money involuntarily sooner or later anyway read more

I broke down just west of Lynchburg late one night heading toward Roanoke. We called several companies from the side of the road and no one was able to help me because the size of my truck (Dodge Ram 2500, Quad Cab). Got the number for Bee Line and they were very responsive and showed up about 20 minutes after I called them. The driver was professional and seemed to know what he was doing. He let us ride with him to drop the truck off at the shop. He didn't want to leave us on the side of 460 after midnight. I had two issues, the first was that no one seemed to be able to recommend a diesel shop to take my truck to that night. I would think that most Tow companies would have at least a suggestion. The second was the cost was rather high for a 6 mile tow, but at 12:30am in the morning, I was just happy to be off the side of 460. read more

I have had several encounters with Beeline Towing and all of them have been negative. Beeline is, what is commonly referred to as a "Predatory Towing" company. In other words they sign a contract with to service a lot and then find any excuse they can to tow cars so they can hold them hostage unless huge fees are paid.. Many state, VA not included, will prosecute a tow company for these practices. In my first encounter with Beeline they removed a vehicle I had parked in my numbered spot, at my own apartment, for having expired tags. They charged me several hundred dollars to get the vehicle back. In the 2nd encounter they towed a friend of mine's car and demanded Shylock levels of payment to get the vehicle out of Impound. They squeeze by the VA state mandated $135 maximum fee for a local tow by charging astronomical "Administrative Fees" and an extra $40 to get anything you need out of your own vehicle. The owner communicates poorly and retains a juvenile attitude in his dealings with customers; he does not seem to possess good customer service or a caring attitude towards those he deals with. This owner would do well to be reminded that honesty and ethics should come first, and reconsider the greed that his moral compass seems to point him to. Don't let the flashy trucks and advertisements fool you, there are plenty of ethical towing companies around that don't use their ill-gotten gains to promote themselves as a quality service. One of the worst companies I have ever had the displeasure of dealing with. read more

Stay away from Bee Line Towing at all costs!!! They are what is termed a "predatory towing company" because they step beyond the boundaries out of the law to take advantage a lot of people in order to secure a bigger profit for themselves. Recently, I had a very unfortunate encounter of Bee Line that cost close to $500! It had been raining, & when I tried to turn left onto a side street where another car was taking up much of the road, I had to swing slightly to the right to avoid the car. One back tire hit a small hole that is on the border between the street & road. Very quickly, because of the rain, the hole then gave in - just like it was a sinkhole. Before I knew it, the back tire was completely engulfed in the hole. I got out of the car to look at the growing hole in the ground, & I then called AAA. Unfortunately, before I could finish giving the AAA rep all of my information, the police showed up & demanded I end the call. The officer then called Bee Line, & she wouldn't allow me to call AAA because she thought they may take to long. We waited over an hour for the Bee Line tow truck to show up. In less than five seconds, he pulled the call from the ditch. After he was over, he told me I needed to give him $300 but that he wouldn't take the check. I told him I had to take my groceries home, & the police lady followed to collect the money for Bee Line. But we did not have it at the time. So she went back to get the tow driver & accompanied him to to our house. Oh my gosh, he was RUDE & very demanding. Finally, after pressuring us for a long time, he hooked the car to his tow truck & put it on his lot until we could pay him the full amount of over $509 by that point. He charged daily enormous storage fees for every day we didn't have the money to pick it up. After several days, a friend loaned is a credit card number to get the car, & the fee was ENORMOUS by this point. AAA picked the car up for us & brought it to us, & he was very furious at Bee Lind for taking advantage of us. He said that he has seen multiple cases in which Bee Line broke the laws on how much they can charge a customer. This driver from Buster Towing - a wonderful company based on my interactions with then - said that he would have definitely pulled my car from the sinkhole if he had passed by me or had been called. I hade read many other nightmare complaints about Bee Line, similar to our own. So avoid this crooked company at all costa!!!! read more

My daughter's car broke down in my driveway the afternoon of her first day back to work after maternity leave, when she stopped by to pick up her boys. The following day I called the car dealership to see if they could pick up the car and repair it. That's when I learned that dealerships don't have tow trucks. The dealership did, however, recommend Bee Line Transportation and Towing. I gave Bee Line's name to my daughter's insurance company, and they already had all of their information in their system as a company they worked with in this area. The insurance company worked with Bee Line and within 30 minutes Bee Line was at my house! It was a female driver--I believe her name was Christa. She asked permission if she could pull her truck in my driveway to get my daughter's car, which I thought was nice a nice courtesy. I suppose there are people who are particular about their driveways. Anyway, my five-year-old grandson (who is fascinated with trucks) stood outside with me and watched Christa hook up my daughter's car. Christa was so sweet to him. She explained everything she was doing and showed him the remote control she had and how it worked. I took some pictures of him watching Christa, and Christa made sure that we were at a safe distance at all times, which was nice. So, the car made it safely to the dealership. We are very pleased with the company, their employee, and the service we received. BTW, the truck was extremely clean and Christa was in a nice clean uniform. Kudos to Christa for a great job on a 100° day! read more