I did not know Laura very well at all. I met her the day Rush Limbaugh died. She was sitting behind…read moreher counter crying. We struck up a conversation about Rush and became great friends. I have not been able to visit her store in a long time but I saw online that she had unexpectedly passed away. I hope that is not true but if it is she will be missed. She is a great human being and luthier {self taught} and just a lovely person to get to know. She has done amazing things with the store which I am told had a very bad reputation. but she did wonders with the painting on the walls and all the eclectic homey touches she put in to the place. It is truly like stepping into another world, perhaps a trip into the past, or maybe the future but either way it is an experience!

Sometimes, you find places that surprise you. Big Hat Larry's is one of those places. This place…read morehas one groovy vibe, man. This is the kind of place you just want to kick back on the couch and just chill while talking with the owners about music, old vinyl, and guitars. I enrolled my daughter in guitar lessons there and she's loving it. They are patient with her, funny, and makes her feel great about her lessons, even when she misses a note (or a string, or a whole chord). I seem to have a problem just dropping my kid off there for lessons. I tend to hang around and browse through the thousands of classic vinyl albums that line one wall of the shop (adorned with dozens of guitars for sale hanging above). I usually end up leaving with one or two new gems to add to my record collection. Recently, I took in my old Telecaster to have it cleaned and repaired. (One of the pots had seized up and wasn't turning.) Laura repaired my guitar and cleaned and restored it to it's former beauty. In short, this place is great if you're looking for old vinyl, need lessons, a new guitar, or to give new life to an old guitar!

Excellent Service! Provides Careful attention to detail to help get the right instrumental needs…read more SO thankful for this business and its great customer service.

I recently had my flute overhauled and the service was excellent. The price was very reasonable. I…read morehighly recommend Williams Music Company.

I received my order as described, on time, for an excellent price. Highly recommended.read more

My child became a much better violinist under the instruction of Miss Amanda. She patiently…read moreanswered his questions. The recital was well done. I appreciated that she said she didn't have time to work with students who didn't practice. To improve your musical skills, you need to practice your instrument. A challenge of Music & Arts is rescheduling lessons.

Everyone I've worked with at Music & Arts has been knowledgeable and helpful. Jordan helped me find…read morejust what we needed and checked me out quickly. The store is clean and well organized, easy to find and good parking right out front.

The staff are great. They are very knowledge and willing to help you make the best choice for you.read more

Randy does great work at a good price! I brought him my…read more1975 acoustic that I had bought 30 years ago from a friend (very used). I had never played it much, but just decided to play it more over the holidays. I was having trouble with Fret buzz and the high action made it hard to enjoy playing. I brought it to Randy, and within a few days he had it playing practically like a new guitar. I am amazed at how well it plays now! Randy really knows what he's doing, and he's a great guy! I highly recommend Fretworks and will use them for all my guitar repair going forward.

From the owner: I have been a certified luthier (guitar repair specialist) for 25 years. I service all brands of…read moreguitars, basses banjos, and mandolins. I am the authorized warranty repair for Fender, Washburn and all of the brands that they own. Such as, Jackson, EVH and Gretsch. I service my clients one at a time by appointment only. I gladly service clients beginner to professional. I perform a variety of services such as set ups, all fretwork, guitar electronics, restoration, crack repair, bridge repair, custom bone nuts and saddles

Centrally located in a busy shopping center, we come here often as we had to rent a clarinet for my…read moreson's band class.  They're great with servicing instruments but be mindful about the timing of having it done.  We did it around the holiday break the last time thinking 2 weeks would be plenty of time to get it back before school but I guess everyone else was thinking the same and it was about 3 weeks before we got it back and that was with a call to rush.  They also have the music books he needs for class and the staff is great with assisting with which books are needed.  Other than that the staff is great with assisting and answering questions.

I have been a student at the Music and Arts for about a year .Great staff who are always helpful…read moreand fun to be around.Mike Hager is a great teacher also.I would strongly encourage anyone who wants to learn to play any instrument to try this place out first.

Fantastic! He took such care of my Grandfather's guitar. He was so detailed and skilled in each…read moredetail making a family heirloom truly shine. I highly recommend

From the owner: By Appointment Only. Call: (980) 202-0676 or Email: yourguitarmechanic@gmail.com…read more Maintenance, Repairs, Mods and Unmatched Service with a Smile for Guitars and Basses. Offering Pickup and Delivery in Greater Charlotte area!

Stay away from this place they r a scam they over charge you for an instrument that isn't even…read moreworth the price they charge you customer service is terrible they have HORRIBLE attitudes and I will NEVER use or recommend them ever again I should of listened to the 20 other parents when they said this place was horrible and just bought an instrument from another company for ALOT cheaper and better quality as well 10 out of 10 DONOT recommend unless u want to spend 4 times the amount of a clarinet is actually worth. If I could give zero stars I would. STAY AWAY!!!!

Beware of this place. We rented an instrument that was meant for school. It was not made clear that…read morewe were "renting to own" the instrument and if we returned it for the summer we'd be forfeiting any payments we'd already made. Fine. But please try to make that clearer when you're buying. Now the instrument needs repair. They do not do the repairs on site, they send them to Hickory, which seems to take a week. Which means your kid could be without their instrument for a week whenever their instrument needs repair. And you cannot just take the instrument to Hickory yourself because they are "repaired in the order they're received." I may be spoiled by being from the city but I've NEVER heard of an instrument store that sells (or even rents) instruments that they cannot repair. The quality of instruments they have is top notch, but doing something quickly here is not going to happen.