I would have given them a zero star if I could. Our tankless water heater developed a leak. A…read morePhoenix technician came out and confirmed there was a leak and told me somebody would call with an estimate on a replacement. After two weeks of waiting, I ordered the hot water heater from Lowe's and had another plumber install it. The the plumber charged $250 and the unit cost $1100. The total was less than $1400. I just received a bill from Phoenix $161.25 for the technician's trip to confirm that I had a leak. The estimate on the bill to have the water heater replaced with parts and labor by Phoenix was $4425. Tell me why anyone would hire them ?

Thieves...I think one star is generous. They came to do a simple job that should have taken 1 or 2…read moreplumbers a couple hours. Then they gave us a bill for almost $2000 in labor. 2 plumbers for 4 hours to 'troubleshoot' that cost us 1000$, and 4 plumbers for 4 hours the next day. The owner of the company refused to talk to us. He credited us 4 hours for 2 plumbers but our bill was still over 2k and way more than the repair was worth. Also the plumbers never called us to approve the repairs and cost. They just racked up hours on our backs and the boss stood behind them. To add insult to injury they tried to charge us a late fee on the bill after they were the ones to never call us back. We will never use them again and recommend that you use any other plumber but them

When Alejandro shows up, the work is good. He often does not return my calls or respond to texts…read more It's beyond frustrating when I need a plumber and he can't be bothered to get back to me. Maybe he doesn't need the work? I don't know.

We had what is everyone's nightmare - all toilets and drains backed up and it was 8:30 at night in…read morea relatively small community. Whereas Roto Rooter claimed to have 24 hour service, don't believe it! The owner of A & E Mechanical texted me at 10:00 p.m. to let me know he would be here first thing in the morning. And his team was! Jose arrived on time, could not have been nicer, listened to what was going on, checked it out himself and was very clear in describing just what the problems were. The repairs were made and we are back in good shape. I am very impressed and A & E will be my first recommendation to anyone who needs a plumber here in Taos, NM

Diego and Callum overhauled my furnace, replaced the flue, tuned up my on-demand water heater, and…read moreinstalled my water softener system. All was done with professional results. They kept me informed of their arrival time, what was needed after an inspection and kept me informed of their progress. Overall, a very professional job.

I had smelled a skunk smell coming from my basement and had called my "former" plumber and told him…read moreabout the smell. He came out and turned off the gas to my heating system. The smell was completely gone when he arrived. His conclusion as he left was I needed to replace the heating system. When I returned I called Valverde/Bond Plumbing and spoke with Lacey and asked if they might come out and look at the system. This was on a Friday and they were booked but Lacey called me back several times that day to say they were trying to get to me. By 5pm the service Tech John Montoya was at my house. I told him about the skunk smell the week before and he thought one probably sprayed near the house and the smell came into the basement from the vents. He turned the gas back on and spent an hour checking all the gas lines, thermostat etc. and said nothing was wrong with the boiler. He turned the gas back on and installed a carbon monoxide detector I had purchased. This was a month ago and the boiler has been working perfectly so no new Heat system needed after all. Thank you Larry Mapes owner of Valverde Energy/Bond Plumbing for hiring hard working, caring and skilled people.

Jonah was great and did the estimate for replacing a water heater and repairing the hose for the…read morewashing machine. The price was a bit excessive I think for $4000. This included replacing a 40 gallon water heater, repairing the inlet hose on the washer. and membership fee of checking the furnace and AC unit for a year. Jonah came to do the repairs on the day and times that he was expected. He was very professional and kind. He spent 6 1/2 hours on the repairs. He cleaned up and explained all of the fees. Overall, I'm very pleased with his service. Normally, I would five stars, but I think the price was a bit too much money.

who the heck don't install customer supplied water heaters. Two stars cause they were at least nice.read more

They were excellent from start to finish.Promptly responded to water leak . I would strongly…read morerecommend this company

We've used this company twice now and would definitely recommend them. Our very old well house…read moreflooded and they came out the same day. You don't often find companies that repair old wells. Repair was excellent and we've had no problems since then. They also located a steel water well line that was over 80 years old and not only provided the location but the varying depths. This company is a jack of all trades..there's really nothing they don't do.

A mom and pop type company. Very unprofessional and basis decisions off of emotions. Not the way to…read moredo business. The business probably got passed down from another generation. They seem pretty uneducated. Def wouldn't use them!

Really like the service and work. Jesse came the day before the 4th of July. Nice guy and great…read moreservice! Will call them again.

This company only works on wells. When we needed a new well pump they were great and came and…read morefinished in a timely manner.

Rod was prompt, courteous, and reasonably priced. He diagnosed and took care of the problem…read morequickly. He tested other parts of our well-water system to make sure they were working properly, without trying to sell us something we didn't need. We had a different plumber come out a month ago that left without fixing the problem. It took that plumber longer to tell us that he couldn't fix anything until the whole system failed than it did for Rod to diagnose and fix it. Rod is the right man to call for water system installations and repairs.

Furnace/cooler conversion with no issues. Let me know about things like rusted cooler legs that…read moremay need to be done in the future, but did not try to push me for added work or cost.

Robert was super! He fixed a heater damper issue and closed up my master cool. I'm so glad I found…read morehis services.

I recently had NCB install a new swamp cooler to replace my old unit, and I was very happy with the…read moreexperience. Brandon came out to do the estimate and was always quick to respond to my questions. I obtained five estimates, and NCB's price was by far the most competitive. Once I accepted the quote, the installation was scheduled within just a few days. Brian completed the installation and was professional, courteous, and easy to work with. There were a couple of minor issues after the installation, likely due to a miscommunication, but I contacted Brandon that evening and everything was corrected by the next morning. I really appreciated how quickly and professionally they stood behind their work. Overall, everyone I dealt with at NCB was friendly, responsive, and professional. Based on my experience, I would definitely use NCB again and wouldn't hesitate to recommend them to others.

They performed a requested service rapidly and for a reasonable prize. Then they asked me if there…read morewere any other plumbing problems that needed to be dealt with while they were there, which would save me the cost of another service call. They were friendly & efficient.

My solar inverter went out during a storm. I wasn't aware that I stopped producing solar till I got…read morea huge bill from PNM. I didn't get an alert from my monitoring app. I have had my solar system since the 2018 install. When I called PNM, I was told that they wouldn't help since I owned my own system. Their advice, turn off my air conditioning to lower my power bill. Thats great advice when it's over 100* outside. FU PNM rep. I reached out to 4 different solar companies but couldn't get anyone to follow thru. I finally reached #1 Plumbing. I was able to get an appointment when the tech actually showed up and get an estimate on what it would cost to replace my inverter. The techs showed up when they said that would, fixed my inverter and helped me with the app. I am so grateful that this is done. Plus they were great to work with. Very friendly and courteous. I would definitely recommend them if you have any issues with your solar system. I'm already planning on having them come back to clean out my dryer vents.

I have massive gratitude for the honestly of this company. I had another company install a…read moreheat-pump water heater. I felt like they were inappropriate, so I called #1 to review the "other" companies work. They were able to point out the flaws that would block my new heat pump from being green-tagged. They pointed out the green tag was missing. They didn't charge me. So, I called them again a few months later because they proved themselves to be honest people. They came in, took care of my seasonal tuning and a toilet that was not flushing. I think I've found my trusted plumbers, and that's a hard thing to do! 10/10 recommend!