Came out within hours when our furnace went out! Said we could call, leave voicemails and even text…read moreand they'll get back asap. We will only use them and recommend them from here on out. Thanks so much for being amazing!

Prime Time replaced our AC this past week, and we're feeling so good with our decision to hire…read morethem. They installed a water heater for us years ago, and this is still a great co to hire. First off, setting up an appt to get a quote was so easy over text. The office mgr is professional, responsive, and always polite. What I especially liked is how Kevin, the owner, double checked whether the old unit could be repaired, provided two quotes (standard and high efficiency), and installed the new Bryant unit. There is no separate sales and installation teams. It was clean, eventless, and done in 4 hours. Another co, recommended by ConsEnergy, gave a quote that was more for a standard unit. The second, smaller 22-year-old AC died the next day!! And what was really amazing is how they sent over Josh within an hour of my text to diagnose and fix that one!! Seriously stellar service. I highly recommend.

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

I worked with Crystal. She immediately understood my issue and it was addressed immediately. I had…read moreno heat with 20 plus degree weather Called the "advertised company" and they gave me a four day wait. Too cold to wait. This company and the professional tech, Ron, were outstanding. I recommend them highly.

I had an AC emergency.... on the weekend.... at night. I reached out to Dennis through yelp and he…read morewas super responsive and ready to help. His responsiveness immediately put my mind at ease that the problem would be figured out and solved. He and his team came out and checked out my system and took steps to identify and fix the problem. After everything was done, he followed up to make sure the problem was indeed solved. Not only am I extremely happy with the service that I recieved, I have the piece of mind that I can call Dennis and his team if I ever have any HVAC needs (or emergencies) in the future.

Sewer line was clogged. They were able to come out the next day. They used the power auger and…read morefound roots about 40' away from the house. Once it was cleared they ran a camera and showed me where all the roots are coming in. Friendly repairman who answered lots of questions I had (get your monies worth people, ask them questions!) It was steep at $423, but he gave me some top money saving advice.

Horrible. Had a bathroom clog. Charged us $900 but refused to use an expandable cutter. Had another…read moreback up and now they are now trying to sell us new pipes for $2500. Not trustworthy.

Update: I suspect this company has gone out of business -- have tried to call several times with no…read moreanswer. Can't tell you how sorry I was to discover this! :-/

I called Davis Family Heating for a furnace cleaning. I googled heating and cooling in my area…read morebecause I wanted to choose a local business. Mr. Davis took the time to explain everything he was going to look at in my furnace. Very reasonably priced. Since my furnace is not the newest or most efficient, I asked him for information on new furnaces. He was thorough and honest and gave me very good advice. HIGHLY recommend Davis Family Heating. I will call them for all of my furnace/AC needs!

My 25-year-old furnace was limping along, and it was finally time to get a new one. I knew this…read morepainful day was coming sooner than later, and I didn't have a clue where to begin. I went through the three-estimate process (highly recommend it because you learn a lot!), and I chose Detroit Heating & Cooling. This was a significant purchase for me, and they were incredibly helpful and super patient. The installation went smoothly without any scary surprises. Justin and Travis were knowledgeable and professional. Justin explained the job and also showed me how to change a humidifier filter that hadn't been replaced in 15 years--oops. They are experienced and honest, and their pricing was very fair. I always dread dealing with any kind of home repair or installation, and I felt like DH&C genuinely worked in my best interest. Highly recommend.

My furnace was acting up. A quick call to Detroit Heating and Cooling and they had a tech lined up…read moreand there within hours. The tech Mike was very personable and knowledgeable and was thankfully able to fix the issue. The staff who set everything up were wonderful and easy to communicate with. I received emails and text updates while I awaited the tech to arrive. Will definitely call here again if I have any more issues. Reasonable prices too.

Excellent service will definitely recommend. Had sprinkler heads fixed and new main box.read more

Greg came out to me on a weekend.as an emergency He is a great professional. Don't bother…read morelooking any where else. Greg is the best!

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

Very disappointed with Thornton & Grooms Plumbing…read more My elderly parents had previously used this company to unclog their main drain for about $100. This time, the technician arrived with a smaller machine that he admitted could not do the job. Instead of being upfront, the company tried to charge them $670 to "come back the next day with a bigger machine." This felt like a bait-and-switch tactic. When I called to speak with a supervisor, I was refused and told the customer service rep could "handle it." Rather than making things right or helping my parents with their plumbing issue, the company simply canceled the job and refunded the money, leaving my parents still without a working drain. While I appreciate the refund, the lack of transparency, poor customer service, and treatment of elderly customers is concerning. I would not recommend this company.

Bryan was able to come out on short notice to help diagnose a failed furnace and schedule an…read moreinstall the very next day. So thankful he was able to squeeze me in before a cold-snap. Very knowledgeable and did good work.

Great price, fast, and efficient! They worked on our unit prior with previous home owners and…read moreprovided us tips so that we would avoid damaging our a.c. We haven't had issues since. Thank you.

I live out of state but have a condo in Royal Oak; so it's not easy to find technicians you can…read moretrust. The last HVAC company I used said every little thing was a big problem, and because I wasn't there to see it in person, I had to take their word for it or lose the service call fee. So I'm glad I found Lance. He was able to fit us into his schedule right away and get our heater up and running again. No nonsense, just solid work. I'll definitely call him again if needed.

Cannot recommend Owens Heating & Cooling enough! Clean, prompt, and courteous service for a great…read moreprice. We will never go to another company for our furnace and A/C needs! Lance is truly a pro and you can tell looking at the work he did replacing our furnace. There isn't a wire out of place, and everything is bundled up and labeled accordingly. He was courteous, diligent, and worked quickly which I feel is a rarity for home service calls like this. Thanks to Owens we won't be freezing through the winter!