I decided to "shop local" for this establishment. I went in and requested slip covers for my love seat. I should have been tipped off upon my entrance into the store and turned around and left. The son of the owner and his girlfriend were asleep on the chairs inside; they were not the cleanest looking people-and there was a very strong scent of an illicit substance wafting from behind the counter. When they finally awoke, he took my information, texted his dad, and and then quoted $700 for slipcovers and fabric (sailcloth)-he didn't give me the break down of X being cost of fabric and X cost of the labor, etc. Again, I should have taken this as a sign. The fabric arrived at the store and I picked it up. I was told I'd paid for the fabric and it was mine. The next step was to have the the fabric cutter then came to my house to measure, etc. A week later, David calls and says the slipcover is ready to pick up but that he underestimated the job and it was going to be DOUBLE the price. I could not believe it. He then said the cost of business is so expensive, blah blah blah. After listening to this insane diatribe, I told him that it wasn't my problem --his employee measured, not me, and perhaps he should have called BEFORE he completed the work to advise it was going to be DOUBLE the price to determine if I wanted to move ahead. Instead, he continued with the job, didn't say a thing to me and think I'd be ok paying $1400 for a slipcover! I could buy a new Pottery Barn COUCH for that price. He then told me that I am stealing from his family, and that I misrepresented the job(!) even though, I just told him "love seat" and "slipcover" and his employee was the one who came to my house to take measurements, etc. Incredibly rude, and totally and completely unprofessional. Not sure how he is in business treating people this way-not to mention the disastrous appearance of the store and his son and his girlfriend. Truly horrific experience. Do not shop here. read more
