I was very pleased with this company. The voice mail was…read morevery helpful as he makes his schedule and prices clear and upfront. Doug came at the scheduled time and remembered being at the residence prior to us owning the home just over a year ago and had told us the services he had already performed. Honesty is very important to me and I greatly appreciate his professionalism. When I need this service again he's the one I will call!

Does a great job. Clean. Fast ..........noThing more needed geez. I don't know what to sayread more

Fast and did what he said he would do! Was prompt, efficient and clean. Would recommend for your…read morefireplace needs.

Chris is super. On time. Efficient and very knowledgeable. He solved my problem in no time. Highly…read morerecommend!

We have had them over twice to work on an old gas fireplace. Both times they were effecient,…read moreprofessional, and prompt. Highly recommend.

Easy to make appointment and showed up on time. Did a great job and charged what he quoted with my…read moretwo story fireplace. Quick, friendly and efficient

Kevin and Karen just removed five of the cutest (and noisiest) little raccoons and their momma from…read moreour chimney and then installed a screened cap. Theirs is a professionally executed operation from start to finish. I would have not had a second thought if they arrived w/o face coverings but out of an obvious commitment to the peace of mind and welfare of their clients they wore face masks. Their attention to the protection of property as they set up access to the chimney through the fireplace could not have been any more fastidious. Very impressive. Every aspect of their attention to and execution of the job was A+. As I can no longer use a ladder to get up to see how much tree trash is on our steel roofed patio cover I asked Kevin to tell me. He said a good bit but if you'll give me a hose I'll clear it for you which he did. And not just that but the entire side of the back roof! Service does not get any better than this.

$301 for 15 minutes work unclogging a dryer vent. This is more than a lawyer charges for a hour…read moreconsult!! Avoid these people.

I used this company to purchase and install gas logs in our fireplace. The workers showed up on…read moretime and were very polite. They even wore booties over their shoes which was very much appreciated. The installers did a great job on the gas logs and it looks beautiful. They explained everything to me and I was highly satisfied with their work. I would definitely use this company again in the future.

Ordered our fireplace logs over the phone and they arrived and were installed in a timely manner…read more The installers were quick, and very helpful in showing us how to use it.

Do NOT call! Scam artists & pressure tactic sales:…read more My mother responded to a "summer special" mail flyer advertisement. She wanted a cleaning, and they charged her for an inspection. Of course the inspection revealed "damage" & sold her on a "complete chimney replacement". They re-skinned the exterior siding and charged her nearly $8000. What an incredible business model: take advantage of elderly couples and rob them blind.

I hired Masters Services to complete chimney work at my home for $25,000 within the last several…read moremonths. After reviewing the work & estimate post completion, I consulted with a local independent chimney professional and my wife and I were shocked by what he told us. On the estimate, many of the line items were priced 40%-100% above market value, with no breakdown of materials, labor, or measurable scope (liner footage, brick count, square footage). Several services were bundled vaguely, making it impossible to tell what I was actually paying for. I assumed that we were getting a brand new chimney and the second opinion verified that I indeed got as he called it scammed. The estimate leaned heavily on fear-based verbiage to induce urgency, but failed to provide any reasonable objective evidence that supported the need for such extensive work. The so-called "lifetime warranty" is only valid if you keep paying them for annual inspections something that was not clearly disclosed to either my wife or I. The most concerning part? A respected chimney expert reviewed my invoice and called the pricing and their tactics a "scam." That's not my words it's words of another chimney professional. Per the request of Master Service' supervisor, I've submitted an email with my grievances so that "they can talk to their boss about it" and I am now randomly hearing from their insurance agent, which is not typical for a misrepresentation issue nor was it conveyed to me that's what they intended to do with my list of grievances. This has been the worst experience my wife and I that I could have imagined. If you're considering Masters Services, I recommend choosing someone else who doesn't use this level of deception that has values integrity and honesty. I will be filling a compliant directly with State Licensing Board and I am contacting local consumer protection office so this company can be held accountable .

Had a great experience with James. Sent an inquiry through Yelp and he was very responsive. We had…read moreto reschedule due to the crazy winter weather but he came out ASAP and not only did maintenance on the chimney but also corrected errors made by the prior home owners that we weren't even aware of. Overall great experience and we can now use our fireplace without any worries. Would recommend for sure.

For some unknown reason my chimney became the Match.com for woodpeckers in my cul-de-sac and was…read moreriddled with holes. HomeAdvisors.com gave me contact info on five chimney service organizations and I initiated an Request For Proposal (RFP) exercise. Some visited my home to build the estimate while others based their quote on digital photos I sent them. Corinna was great and very personable each and every time we spoke over the phone. James has the heart of a teacher and was very patient with me throughout the repair. Together we refined the scope of work and we agreed on a fair amount for service. They were right in the middle of the quotes (price wise) compared to the other outfits. My interaction with Corinna and James is what won me over. On the day of repair, James and Aaron showed up early and went right to work. I worked form home that day and at times I would stop and observe what they were doing. They took special care to control debris during demo, ensuring nothing fell into the pool. They worked throughout the day and I'm very, very pleased with the finished product. We went so far as to install preventative measures to reduce the chance of wood peckers returning to my chimney. Chimney Specialists is top shelf and I highly recommend them for chimney exterior repair.

I have used these people for 10 years and they raised their prices 4 fold! They charged over $300…read morefor 15 minutes work. Avoid them.

As a first time home buyer who has never had a chimney - this duo was exactly what I needed. They…read moredid an amazing job cleaning, using drop cloths to make sure not to bring any soot into the house. They also were able to repair the few cracks in the masonry. What I appreciated most is that they took the time to answer all of my questions so that I felt comfortable with future fireplace operation. The next time I need a cleaning, I will 100% call them!