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    David Yurman

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

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    7 months ago

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    Watch Station International - Michele Watch at an amazing price!

    Watch Station International

    3.0(2 reviews)
    0.0 mi

    We walked into the Watch Station store and were immediately greeted by Lorraine and Lolli. Lorraine…read morehelped us try on different watches. We fell in love with a gold Madison mid with diamonds. Lolli helped to make it the perfect fit! When another person in our party wanted the same watch, Lorraine tracked it down for her. Both Lorraine and Lolli are kind, attentive and knowledgeable. I am so happy we came in, and we will back. Can't recommend enough!

    I know this is going to sound like one strange review, given the fact that I only gave this…read moreparticular Watch Station location one star, but here we go. I absolutely love Watch Station and I have been shopping at the Wrentham, Massachusetts location since they first opened, and I still do. However, I often visit other locations in search of yet another great bargain on my favorite Michele watches, which Watch Station sells. On a recent trip to Hong Kong, flying out of JFK, I asked my husband during our return flight if we could take a little detour and pay a visit to Woodbury Commons. Although The Watch Station in Woodbury Commons was not my initial destination, it does sit right between my two favorite stores, so I couldn't pass up the opportunity to pop in. On this particular visit I found two insanely discounted watch bands. Watch bands on most Michele watches are interchangeable, which is part of their crazy appeal. So for me, yet another fabulous purchase at Watch Station I thought to myself, but this is where it got weird. When cashing out, I was told that the very nice young lady who had been assisting me the entire time was unable to cash me out and someone else would be helping me with my transaction. Not a problem at all!!! Or so I thought. I hadn't even pulled my charge card completely out of my wallet before I was told by the man who was now assisting me that I would need to show my identification. Please note that in all of my years in dealing with Watch Station, I have never been asked for an identification, so I was a bit surprised. No problem!!! However, I have to admit that I found it quite odd that I hadn't even presented him with my form of payment before he asked for identification. Very strange!!! After a brief moment of thought, I decided there was something fishy about the abrupt change in sales associates assisting me and his asking me for identification, so I asked to speak to a manager. It doesn't take a Rocket Scientist to figure out when someone is being profiled and that's exactly what happened to me at this Watch Station that day. Somehow, the staff in this store got it into their empty heads that I was a "suspicious character!!" Indeed! So, for any Watch Station employees who work at the Woodbury location, and who can actually read, this is for you. Yes, my husband and I had just traveled half way around the world and mascara, lipstick stains, and 24 hour old make-up was plastered all over my face, but so what, I still want to go to my favorite outlet mall on planet Earth, and I want to be able to go into any store I please and be treated fairly, but that was not to be on this particular day. When the manager came out, she was so incredibly rude to me, and to make matters worse, she was rude to my always level headed and polite husband. My husband asked me in front of the manager if I had begun the transaction and I said that I had not. My husband then said that it was time for us to leave, and the manager responded to my husband by saying, "yeah, why don't you do that." Now to most people that may not seem like a rude remark at all, but from a managerial standpoint, that is as unprofessional as it gets. Needless to say, my husband has forbidden me from ever entering that particular Watch Station ever again. I recently purchased a new Michele watch at another Watch Station and although this purchase was substantially more than the purchase I was to make at the Woodbury location, I was not asked for my identification. It was actually the manager of this location who was assisting me with my transaction and when I asked him why he didn't ask for my identification, he responded by telling me that he only asks "shady looking" people for identification. NEED I SAY MORE!!!

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    Watch Station International
    Watch Station International
    Watch Station International

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    Invicta at Woodbury Common Premium Outlets - Warranty for 5 yrs

    Invicta at Woodbury Common Premium Outlets

    1.0(1 review)
    0.1 mi

    Well we purchased 2 watches 3 20 2019 . First attempted to deal with the defective craftsmanship in…read morehouse . Samantha was not helpful and didn't respect the customers dissatisfaction stating she did Not need attitude . That was the first time a few months ago .Well when you spend hundreds of dollars and the band on both watches fail from the pins and one clasp you as a consumer have the right to vent but it was to a brick wall parrot that continuously stated 3 months Nothing can be done most of the clientele to the commons are visiting from other countries . So they never get the opportunity to complain in person nor telephonically . We had the watch bands repaired 2x at our local Jewler but enough is enough so I phoned the repair line they listened to my dissatisfaction on a recorded line then gave the corporate number helpful and suggested giving the brick and mortar at the commons another chance to make it right . I spoke with Sam she said come right in we did so the same replacement watch was unavailable she said you can go to Garden State Plaza . She just stated company policy with out caring and insincerely as if she was a parrot . I asked for her mangers info and stated I had already spoken with corporate in Florida as well she could careless about customer service and that is unfortunate especially in today's economic climate and the ability to publicize poor service instantaneously. Well I've been in retail and hospitality for 30 yrs. The standards I have lived by are make your guest repeat customers ,build a relationship not alienated dissatisfied local consumers . I have managed in the commons for 5 plus years you never know who's a corporate shopper and you should give service and care not shrugging your shoulders because you work in 200 ft space . Perhaps a phone call to the other location or offering to have a replacement mailed or make a deal despite the 90 days warranty sad apparently Invicta stands for indifference at $300 plus these watches are a disposable product and being ignored part of their mission statement or core values .

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    Invicta at Woodbury Common Premium Outlets
    Invicta at Woodbury Common Premium Outlets - Receipt

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    Receipt

    Woodbury Common Premium Outlets

    Woodbury Common Premium Outlets

    3.6(849 reviews)
    0.1 mi
    $$$

    WOW!!!! This place is amazing. It has something for everyone. No matter what you are looking for I…read moreguarantee you that you will find it here. Nike.... Huge. There are so many great things. And great prices. Old Navy. Amazing. Great deals. Lucky Brands. Great prices. I can go on and on. And then there is the Food Hall. Chefs Kiss. My favorite place was the Salad spot. The spicy chicken Cesar wrap was so good. Wear your best walking shoes. Stay hydrated and have a blast.

    My partner decided to take me on a mini shopping spree for my birthday. We come here at least twice…read morea year, and this time we went to the On Clouds store (which honestly I didn't know they opened so I was pleasantly surprised, and excited to see all the merchandise in person). After circling around the parking lot for a few monies, we decided to park in the special gated area, and paid a few bucks for a spot. There is a parking garage, but my partner has a box on his SUV making it too high to enter. The lots outside the stores are PACKED. There is also a bigger lot behind the stores, but that requires a lot of walking. The store complex is huge and even has a name. We usually choose one section to go to and stay around there - we are not big shoppers as some people that go there. We just usually just make our rounds around our favorite stores, and whatever else we decide to check out. There are food stands spread around the complex where you can get sweets and beverages. A huge building with management office, guest services and various food chains stands somewhere in the complex. I got Jersey Mike's and Pink berry for dessert. My partner opted to try chicken and fries from the Melt Shop. Overall the food choices are solid, I'd say. Something for everyone. It is always a fun little escape to go to a mini town full of shops. Many are outlets - which means cheaper prices than you would find in a regular store. It is a dangerous adventure since we always drop a few hundreds when we go thus why we don't go often. There isn't much that surrounds Woodbury Commons to explore, so when you decide to go make sure you put aside at least half to a full day for just walking around.

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    Woodbury Common Premium Outlets
    Woodbury Common Premium Outlets
    Woodbury Common Premium Outlets

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    David Yurman - jewelry - Updated June 2026

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