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    David T Marshall, DDS

    5.0 (1 review)
    Closed Closed

    Services - David T Marshall, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    1 year ago

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    Larchmont Dental

    Larchmont Dental

    3.7(6 reviews)
    3.2 mi

    The front desk woman was truly atrocious on the phone. I called to follow up on an appointment I…read morescheduled a week ago, only for her to cut me off mid-sentence with, "That you didn't show up for." Excuse me? I explained I submitted my documentation but never received any kind of confirmation. She claimed calling me once counted as confirmation. I told her, I never got a call. No voicemail, no text, no email. Nothing. Then she hit me with this dramatic little monologue about how "from the bottom of her heart," she's so busy managing her call list and if she had known I wasn't coming, she would've given the spot to someone else on the waitlist. Girl, please. This entire exchange is the perfect example of why we're packing up and heading back to Michigan. In Michigan, they actually confirm your appointment, text, call, email, smoke signal, whatever it takes. If I had gotten a confirmation, I would've been there. I don't miss appointments. And to that front desk woman: If you're reading this, your tone was unacceptable and wildly unprofessional. I genuinely hope you wake up with a mild but persistent inconvenience every single day. Nothing painful, just enough to keep you humble.

    I called in to Larchmont Dental to look into becoming a new client. I read great reviews and…read morebecame excited because of how great they sounded on paper. However, upon calling the receptionist, I was greeted with sarcasm and hurried responses. I felt like I was being talked down to. At the end of the conversation, I asked if they give tours of their facility. She responded by saying sarcastically, "What, do you want to watch the dentist give a dental exam?" Or something to that effect. I was shocked and embarrassed by her response. I'll keep looking for a new practice.

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    Larchmont Dental - Call log of incoming and outgoing calls

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    Call log of incoming and outgoing calls

    David T Marshall, DDS - generaldentistry - Updated May 2026

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